The euro crisis and crisis management: big lessons from a small island

Following an overview of the economics of the current financial crisis, and the phenomenon of the Irish ‘Celtic Tiger’, this article argues that the current Irish-crisis and purported Euro-crisis are specific examples of the failure of banks internationally to exercise appropriate prudential care when making loans to both individuals and governments. The policy issue is thus one of banking supervision rather than the exclusion, or otherwise, of crisis nations from the Euro-zone. Thus international banks which uncritically purchased bonds from reckless banks and profligate governments must share the adjustment costs associated with the current crisis.     

Planning in the emergency operations center

Planning is a deliberate process that often times calls for the integrated efforts of numerous individuals from a variety of disciplines. From my personal experience, nowhere is this more apparent or critical than with the Emergency Operations Center (EOC) during a disaster or catastrophe. During an EOC activation the planning function is critical to the success of field operations and overall situational awareness. The planning function is conducted within very stringent timeframes and often with limited information. While creating a plan on time is important, making sure the plan is as accurate as possible is essential.     

Dimensions of Destination Images—The Relationship Between Specific Sites and Overall Perceptions of Place: The Example of Dubai Creek and “Greater Dubai”

ABSTRACT

The current research study attempted to identify to what extent the overall, generic image of a place is determined by, or related to, site specific locations within the destination. A series of answers to open-ended questions were elicited from 102 respondents in Dubai, United Arab Emirates. The data were analyzed using thematic and textual analysis using the neural network program CatPac?, a principal components analysis of dichotomous variables and Spearman rho tests of frequency ranking. The results from this study imply that two homogeneities of image are able to exist simultaneously in the visitors' minds, even though little correlation appears to exist between the images.     

Using a Regional Tourism Adaptation Framework to Determine Climate Change Adaptation Options for Victoria's Surf Coast

This paper reports research into adaptation to climate change for regional tourism destinations. It explains the application of a regional tourism adaptation framework model to the Surf Coast destination, within the state of Victoria, Australia. It then examines the usefulness of the framework model in guiding a vulnerability resilience assessment of the destination and developing strategies to increase the destinations resilience, resistance and readiness. A Delphi study was conducted, using a panel of experts, to determine the major risks and opportunities for tourism in the region as well as appropriate adaptation options. Although many of the findings focused on the best way to manage the negative bio-physical impacts of climate change, such as increased bushfire risk or more frequent and intense storms, several opportunities also became apparent including the potential to reduce seasonality. Tourism destination management is already a complex area and the introduction of climate change provides yet another challenge for managers and policy-makers. Consequently, the development and use of a regional adaptation framework can play an important role in assisting destination planning and management.     

Memories of hard won victories: amateur moviemaking contests and serious leisure

Contests are one of the most successful stimuli to production within the amateur moviemaking sector. Despite pleas from some commentators that moviemakers should view their practice as non-competitive civic participation, many more consciously sought out the public recognition that came from winning an award at regional, national and international film competitions. The ‘Ten Best’, an annual production competition that ran from 1936 to 1986, is of particular note as it was the highlight of the year for many amateur moviemakers who referred to it as ‘our Oscars’. Focusing on a Ten Best prize-winning film from the Merseyside region, War Declared (1985), consideration of this title encourages empirical data gathering to be extended beyond primary print sources by drawing on original interviews conducted with local cine-club members. While some filmmakers see the pursuit of awards as a superficial path to follow, others viewed the ‘Ten Best’ as setting the standard for others to aspire to. These interviews revealed that amateur moviemakers have mixed feelings about the central role of contests and awards in the amateur sector. However, the potential satisfaction and/or ‘compensation’, which winning can provide, overrides the perceived costs and secures the cultural value of participants’ work.     

Emerging Adults with Chronic Illness Pursuing and Enhancing Leisure

The purpose of this study is to develop an understanding of the adjustment process undertaken by emerging adults living with a chronic illness in their pursuit and enjoyment of leisure. A theoretical focus is placed on the processes of selection, optimization, and compensation. Semi-structured interviews were conducted with 27 participants who have a chronic illness. Participants’ experiences were rooted much more in triumph rather than loss. Selection was influenced by a consideration of uncertainty, a desire to avoid potential embarrassment, and an acceptance or rejection of constraints. Three types of approaches that helped them optimize their leisure experience involved participants shaping their perspectives about leisure and life, enhancing resources to make leisure possible, and by living through pain and discomfort. Responding to challenges that might otherwise limit their participation or enjoyment in leisure, participants prepared for possible incidents, received support from others, and confronted negative situations.     

Managing for sustainable tourism: a review of six cultural World Heritage Sites

The paper reports findings derived from questioning 471 visitors to Katherine, Northern Territory. A questionnaire was constructed using Juster Scales and items based upon the items of the Beard and Ragheb Leisure Motivation Scale. Respondents were asked to rate existing and potential tourism products, among which were those based on Aboriginal culture. It was found that generally interest was higher in nature rather than culturally based tourism, but about a third of the total sample rated Aboriginal tourism products highly. However, it was also found that this sub-sample showed high rates of interest in natural and adventure based tourism and hence their interest is based upon ‘active information seeking’ that encompasses many needs. However, as the paper describes, Aboriginal entrepreneurs are already active in many different aspects of tourism. It is thus argued that while a demand for culturally based products exists, a wider market may be attracted by offering more mainstream products with Aboriginal culture representing, in marketing terms an added product value.     

World Heritage Sites: The Purposes and Politics of Destination Branding

ABSTRACT

Stakeholder management and politics have been described as key component of destination branding (Balakrishnan, 2009 Balakrishnan, M. S. 2009. Strategic branding of destinations: A framework. European Journal of Marketing, 43(5–6): 611–629. [Crossref], [Web of Science ®] , [Google Scholar]). This article investigates the impact of political influences on destination branding by examining a sample of 94 United Nations Educational, Scientific and Cultural Organization (UNESCO) World Heritage Sites (WHS) in 54 countries to determine whether democracy and political instability have a significant influence on the decisions of national tourism offices (NTOs) to promote their WHS as tourist destinations. It also examines the relative importance of political instability and democracy on the promotion of WHS by NTOs in comparison to other influences such as stewardship, economic development, and tourism. One of the key contributions of this article is that it applies a multivariate analysis to a field dominated by case study methodologies and suggests the potential complementarities between the two approaches. Democracy, it is hypothesized, facilitates the give and take inherent in reaching a common consensus among stakeholders on the nature and special meaning of a destination. It increases a society or country's civic capacity for collective action. Political instability, by contrast, is assumed to complicate the building of a consensus that enables nations to invest in and promote their heritage sites. The findings of this study suggest that the degree of democracy in a society has a significant role in encouraging the promotion of WHS as destinations. Political instability, by contrast, does not appear to have a significant impact in that regard. Democracy also appears to have a greater influence on the promotion of WHS by NTOs than influences such as economic development, quality of stewardship, and tourism.     

New Product Development in Rapidly Changing Markets: An Exploratory Study

Rapid technological change can be both a blessing and a curse. For example, investors and firms of all sizes hope to reap the rewards that may arise from the apparent convergence of the computer, telecommunications, and entertainment industries. With the high level of uncertainty inherent to such rapidly changing markets, however, those potentially dazzling returns are counterbalanced by a daunting level of risk. John Mullins and Daniel Sutherland suggest that firms operating in such markets require NPD practices that can mitigate risk, manage uncertainty, and, of course, increase the likelihood of new product success. To gain insight into the NPD practices that can meet those challenges, they conducted in-depth interviews with managers who were directly involved in NPD projects at US WEST, Inc., a large, multinational firm in the telecommunications industry. The study focused on identifying practices that help the firm bring new products into rapidly changing markets quickly, efficiently, and effectively. A key objective of their study was to go beyond the basics—for example, the use of cross-functional teams—to identify specific practices that allow the firm to address the various levels of uncertainty that characterize its markets. They identify three levels of uncertainty that confront firms operating in rapidly changing markets. First, potential customers cannot easily articulate needs that a new technology may fulfill. Consequently, NPD managers are uncertain about the market opportunities that a new technology offers. Second, NPD managers are uncertain about how to turn the new technologies into products that meet customer needs. This uncertainty arises, not only from customers' inability to articulate their needs, but also from managers' difficulties in translating technological advancements into product features and benefits. Finally, senior management faces uncertainty about how much capital to invest in pursuit of rapidly changing markets as well as when to invest. The study identifies six practices that help the firm address the uncertainty and risk inherent in its rapidly changing markets. For example, market research in this firm's NPD process focuses more on probing than it does on measuring. Involvement of prospective customers in idea generation and the use of prototypes early in the NPD process help the firm uncover customer needs and market opportunities. Large-scale, quantitative market research focuses primarily on determining market size and price points.