Designing a competency-based human resources organization

New organizing factors are emerging as human resources professionals seek performance breakthroughs, with process and competency emerging as key factors in determining how the HR function is organized. While the process focus rides the wave of interest in total quality management and reengineering, a growing number of organizations see competence as the key to enduring performance and to making HR most effective. This article combines experience from the authors' work with some emerging possibilities to describe a competency-based approach for designing a high performing HR organization. © 1996 by John Wiley & Sons, Inc.     

Hospitality and tourism student and alumni perspectives: promotion expectations,academic and experience adjustments,and career growth

Preparing qualified graduates for the tourism and hospitality industry who will stay and achieve promotional success is paramount. The objectives of this research project were to determine promotional advancement expectations and strategies to improve promotional opportunities. Two separate questionnaires, with both open and close-ended questions, were sent to upper classmen/women in hospitality and tourism programs and alumni of the same programs. In total, 717 (409 students and 308 alumni) completed the questionnaires. Chi-square tests were run to determine differences between student and alumni responses. To assist in analysis of open-ended responses, Atlas.ti was used. There was a statistically significant difference between students and alumni responses in regards to promotional expectations; students expected it to take a significantly longer time to receive a promotion to supervisor or manager than alumni. Overall, students and alumni indicated strategies such as more real-world-focused courses with hands-on experiences.     

Gliricidia sepium Carbon Inputs and Soil Carbon Pools in a Costa Rican Alley Cropping System

Alternative land management practices, including agroforestry, help to maintain levels of soil organic matter (SOM) and can facilitate soil carbon (C) sequestration for mitigating atmospheric CO₂ emissions. This study quantified C inputs and determined the changes of the soil C pool in a 19-year-old Gliricidia sepium alley cropping system, studied at two fertiliser levels (tree prunings only [? N], and tree prunings plus chicken manure [+ N]), and was compared to a sole crop system. Carbon input from tree prunings ranged from 455 to 457 g C m^{? 2} y^{? 1}, whereas C inputs from crop residues were similar between alley- and sole crops ranging from 121 to 159 g C m^{? 2}y^{? 1}. The soil organic C (SOC) pool in the alley crop was 16–23% higher than the sole crop. In the 19th year of alley farming, SOC was significantly higher (p < 0.05) in the alley crop (3.2%) compared to the sole crop (2.4%), and was also greater compared to that at the time of establishment of the agroforestry system (2.8%). Gross SOC turnover to a 20-cm depth ranged from 12 to 14 years in the + N and ?N alley crops compared to 49 and 50 years in the + N and ?N treatments for the sole crops. Residue stabilisation efficiency in the alley crops was 39% and 55% in + N and ?N treatments respectively.     

Success in social marketing

In a series of articles, Philip Kotler, first with Sidney Levy [11], then with Gerald Zaltman [12], and then singularly [8], has significantly broadened the scope of marketing management. Marketing strategy, according to Kotler, is pertinent in numerous areas in addition to its business application. This article is concerned with one particular area for the expanding application of the marketing concept— social marketing.The use of marketing strategy to achieve social objectives produces both similarities and differences to business applications. Comparing these similarities and differences should produce some insight about the potential success of social marketing.     

The environment‐community symbiosis: A case for collaborative tourism planning

This article advances the proposition that sustainable tourism can be achieved through recognition that the public and private sector, the host communities and the natural environment are interdependent stakeholders in a complex tourism ‘domain’, where no single individual, agency or group can resolve strategic tourism issues by acting alone. The planning and management of this domain for the purpose of achieving sustainability requires moving away from traditional approaches towards dynamic collaboration among the stakeholders of the tourism development and planning domain. Collaboration provides a flexible process which evolves over time, enabling stakeholders to disseminate and manage problems or issues on an interactive basis. It offers an attractive alternative to adversarial problem solving methods in tourism planning and management, when inter or multi‐sectoral participation is required. The paper commences with a discussion of the shortfalls of traditional tourism planning processes and models, followed by an overview of collaboration ‘theory’. Examples are given which illustrate collaborative approaches in several mountain resort areas. An exploratory case study of tourism development and planning issues in the mountain community of Canmore, Alberta (Canada) is then presented, leading to a discussion and conclusion regarding the theoretical and practical applications of collaboration toward achieving sustainable tourism.     

The Affordability of Adequate Housing

A "quality-based" measure of housing affordability problems employing the cost of housing just meeting adequacy standards is proposed as an improvement over the conventional "high" rent-to-income criterion. Based on Annual Housing Survey data, affordability difficulties grew between 1975 and 1983 by either measure. The conventional measure, however, overestimated the extent of quality-based affordability difficulty for renters by 20% in 1975 and 24% in 1983 based upon Section 8 housing quality standards. In addition, 35% of rental households with an affordability problem by the conventional measure did not have an affordability problem by the quality-based measure, while 19 to 23% of rental households found to have an affordability problem by the quality-based measure were not so classified using the conventional measure.     

Has the “CEO effect” increased in recent decades? A new explanation for the great rise in America's attention to corporate leaders

We introduce a new explanation for one of the most pronounced phenomena on the American business landscape in recent decades: a dramatic increase in attributions of CEO significance. Specifically, we test the possibility that America's CEOs became seen as increasingly significant because they were, in fact, increasingly significant. Employing variance partitioning methodologies on data spanning 60 years and more than 18,000 firm‐years, we find that the proportion of variance in performance explained by individual CEOs, or “the CEO effect,” increased substantially over the decades of study. We discuss the theoretical and practical implications of this finding. Copyright © 2014 John Wiley & Sons, Ltd.     

Managerial Political Behavior in Innovation Portfolio Management: A Sensegiving and Sensebreaking Process

By applying formalized innovation portfolio management systems, firms seek to ensure an alignment of their goals and strategy with their employees' different abilities, actions, and outcomes. However, research indicates that nonrational, political behavior also determines formalized innovation portfolio management decision‐making processes. Research on political behavior in respect of innovation portfolio management usually conceptualizes political behavior as a set of self‐serving activities, such as negotiation, bargaining, coalition building, and acquiring power, aimed at protecting, maintaining, or promoting an actor's self‐interest and power. Consequently, extant research tends to focus on political behavior's dysfunctional impacts on decision‐making processes and their subsequent outcomes. This paper challenges this negativity bias by exploring a novel, neutral specification of political behavior and its relation to innovation portfolio management decision‐making processes. By conducting an automotive industry case study focusing on the innovation portfolio management decision‐making processes, the paper analyzed the data from 43 interviewees. The conceptual model shows that managers' political capabilities determine their ability to behave politically. According to the results, political behavior comprises the activities that prepare the stage and orchestrate others in order to form a political coalition. Furthermore, results show that political behavior functions as a sensegiving and a sensebreaking process, with managers seeking to shape an innovation project's understanding according to their interests and to influence portfolio decisions. The resulting novel specification of political behavior extends the construct's scope and validity by investigating their functional and dysfunctional aspects, and by indicating that a political sensemaking process complements formalized innovation portfolio management decision‐making processes.