When we are onstage,we smile: The effects of emotional labor on employee work outcomes

A growing body of literature has confirmed the deleterious effects of emotional labor on service employees. The study adds to it by investigating two hypothesized antecedents to emotional labor; affectivity and empathy which is conceptualized as a two-dimensional construct composed of emotional contagion and empathic concern. It also examines the impact of emotional labor on job satisfaction and exhaustion. The results confirmed a two-dimensional structure of emotional labor, emotive dissonance, and emotive effort. Hospitality employees with higher positive affect tend to experience less emotive dissonance while individuals with higher negative affect exert more effort to enact emotional labor. A positive relationship was found between emotional contagion and emotive dissonance, and emotive effort and job satisfaction. The results also suggested a negative relationship between emotive effort and emotional exhaustion. An unexpected negative relationship was found between emotional dissonance and emotional exhaustion. Managerial implications discuss training and acting techniques to more effectively manage employee emotional labor.     

建设生态文明的实践与探索——林业生态建设30年回眸

改革开放30年来,林业生态建设以生态文明为目标,坚持走建设生态、改善生态之路,在生态文明建设上进行了不懈的探索和实践,取得了令人瞩目的成绩。三北防护林建设工程为生态文明建设首开先河;开展全民义务植树运动谱写了生态文明建设新篇章;造林灭荒行动掀起生态文明建设新高潮;六大林业重点工程成为新世纪生态文明建设新壮举。中国可持续发展林业战略研究为生态文明建设提供了新理论,其核心是生态建设、生态安全、生态文明。发展现代林业掀起生态文明建设新高潮,推进生态文明建设走上新的里程。     

强化企业社会责任，构建和谐社会——从“民工荒”现象谈起

企业社会责任关系到全社会的健康和谐发展问题。“民工荒”现象说明我国企业社会责任仍处于淡漠期。构建和谐社会必须要强化企业社会责任。     

深圳居民消费结构变化分析

一、深圳居民消费结构的变化状况1.深圳居民收入提高,消费增加居民消费结构的变化主要取决于居民的收入状况。居民的收入提高了,消费欲望才会增强。据深圳市统计局城调队抽样调查显示,深圳居民近年的可支配收入稳步上升,1999～2003年深圳居民的可支配收入分别为20240.40、21625     

跨国公司制造业R&D投资国别选择的实证研究——以美国跨国公司为例

本文以美国跨国公司为例,对跨国公司制造业海外R&D投资国别选择的影响因子进行了实证研究。结果表明,从世界范围看,跨国公司在东道国的FDI和东道国市场规模是影响跨国公司R&D投资的主要因子;仅就发展中国家而言,东道国市场规模并不影响跨国公司R&D投资;跨国公司的产业类别不同,其R&D投资国别选择的影响因子亦有差异。     

Monetary policy of a small open economy in the world production chain

In the world production chain there is a small economy that outsources production to its upstream, sells intermediate goods to its downstream and consumes imported final goods. It is shown that in responding to shocks from demand for intermediate goods, from the wage rate in the upstream and from the currency exchange rate between the upstream and downstream countries, the monetary policy of the small country is insignificant in the sense that any attempt of changing its monetary stance to raise national welfare will be offset by the movements of exchange rates.     

Predicting issuer credit ratings using a semiparametric method

This paper proposes a prediction method based on an ordered semiparametric probit model for credit risk forecast. The proposed prediction model is constructed by replacing the linear regression function in the usual ordered probit model with a semiparametric function, thus it allows for more flexible choice of regression function. The unknown parameters in the proposed prediction model are estimated by maximizing a local (weighted) log-likelihood function, and the resulting estimators are analyzed through their asymptotic biases and variances. A real data example for predicting issuer credit ratings is used to illustrate the proposed prediction method. The empirical result confirms that the new model compares favorably with the usual ordered probit model.     

Does intellectual monopoly stimulate or stifle innovation?

This study develops an R&D-based growth model with vertical and horizontal innovation to shed some light on the current debate on whether patent protection stimulates or stifles innovation. We analyze the effects of patent protection in the form of blocking patents. We show that patent protection changes the direction of innovation by having asymmetric effects on vertical innovation (i.e., quality improvement) and horizontal innovation (i.e., variety expansion). Calibrating the model and simulating transition dynamics, we find that strengthening the effect of blocking patents stifles vertical innovation and decreases economic growth but increases social welfare due to an increase in horizontal innovation. In light of this finding, we argue that in order to properly analyze the growth and welfare implications of patents, it is important to consider their often neglected compositional effects on vertical and horizontal innovation.     

南宁市全民健身现状调查分析——以气排球运动为例

本课题运用文献研究法、问卷调查法、访谈法、数据统计法，以新兴的气排球休闲健身运动为例，对广西南宁市全民健身现状进行调查分析，同时提出气排球休闲健身运动在广西南宁发展趋势的一些看法。气排球运动作为人们理想的体闲娱乐运动，具有运动器具（气排球）重量轻、体积不同、球体多样化的特性，不受性别、年龄、体质、技术水平的限制，深受广大人民群众的喜爱，具有广阔的发展前景。