The language of business: a key nurse executive competency

The ability to interpret fiscal data pertaining to patient outcomes, human resources, customer satisfaction, and financial positions is a vital evidenced-based nurse executive competency. The ability of nurse leaders to influence and contribute in health system executive decision making requires fluency in accounting, "the language of business." After examining challenges faced by nurse executives, faculty at the Loewenberg School of Nursing at the University of Memphis integrated intensive accounting education into a new executive MSN program. Woven throughout the management accounting course is the concept that accounting data must be relevant and accurate for use by organization decision makers. Evidence-based decision making is emphasized when teaching planning and control activities. In addition, fluency in accounting is enhanced which leads to greater skill in patient and nursing advocacy. As competency in management accounting increases through the semester, executive MSN students are encouraged to apply cost accounting course content to their practice settings and to analyze how planning or control activities improve quality outcomes.     

Think exogenous to excel: alternative supply chain data to improve transparency and decisions

Efficient decisions along the supply chain have traditionally demanded sophisticated information sharing processes. Even with decades of research on theoretical and practical developments on integrating systems and stakeholders, in practice, we still seem to struggle to achieve full transparency and mitigate inefficiency challenges. We explore the emerging sentiment analysis technique to augment sales and operations planning with currently unavailable exogenous information. Even though sentiment analysis has gained traction, a comprehensive application in supply chains has not yet been attempted. Relevant topics are reviewed to allow an examination of the key relationships in a process framework, grounded in dual-process and bullwhip effect theory. Our proposed conceptual framework extends our conception of sentiment analysis integration to improve supply chain decisions and performance. The framework addresses managers interested in developing additional analytical capabilities and researchers to initiate further empirical research on the potential held by sentiment analysis in supply chain research.     

The Macroeconomic Consequences of Long-Term Unemployment

This article examines the linkages between long-term unemployment and two important recent debates in Australia: first, whether unemployment exhibits hysteresis tendencies; second, the nature of the relationship between unemployment and real wages. Our findings favour the hysteresis account in that the evidence rejects an equilibrium relationship between long-term and total unemployment. Also, the effect on real wages of an increase in the number of longterm unemployed is found to be both positive and significant.     

Uncovering the interrelationship between the U.S. stock and housing markets: a bootstrap rolling window Granger causality approach

The purpose of this study is to investigate the time-varying interrelationship between the housing market and the stock market in the U.S. during the period of 1890–2013, by employing a rolling window subsample with a bootstrap Granger causality test. The rolling window allows for structural changes in the economy over time. Whereas previous studies have not identified a causal relationship between the U.S. housing price index and the SP500 stock price index, this new analysis is the first to identify certain periods wherein either the wealth effect or the investment effect can be observed.     

The Role of Leadership in the Modernization and Improvement of Public Services

This article examines the central role of leadership in the Government's conception of modernization and improvement, before outlining key approaches to understanding leadership and the management of influence in and by local authorities. Local authorities are increasingly concerned with distributed leadership (even though new structural arrangements may concentrate political leadership); of leadership at the cross-roads of different organizational cultures and structures; of the importance of inter organizational leadership not just leadership by individuals; and the importance of influence across organizational boundaries not just control of the internal organization. The authors call for models of leadership to be updated to reflect new challenges.     

Evaluating the Role of the Sunshine Coast University (USC) in the Regional Economy

The research findings discussed in this paper present ideas from the second stage of a project to evaluate the role of higher education institutions (HEIs) in regional economies. Using data developed through a learning region framework, the research schematically represents HEI linkages to the region. Possible linkage scenarios for each of six dimensions associated with embeddedness are presented. The findings suggest that this qualitative approach moves us closer to better capturing the complexity and role of HEI in regional development.     

The era of #MeToo and what managers should do about it

#MeToo has become a global phenomenon since 2017, when many famous women came forward with allegations of sexual harassment (SH) against many famous men. Our purpose here is to help managers of both sexes understand their role in the wake of the #MeToo movement. We reviewed recent research on SH and #MeToo from both academic and practitioner outlets to get a pulse on what is currently being written on these topics. We also studied data we collected on current attitudes and behaviors men and women are experiencing in the wake of #MeToo, as well as examined one of the newer forms of harassment, namely online SH. We use our data and research to explore actions managers can take to prevent SH and respond to it when it occurs. In doing so, we provide new insights for business practice that both managers and scholars need to be aware of, and act upon, in the wake #MeToo.     

Triggering the internationalization of Malaysian quantity surveying firms

Although there is an increasing trend of services being traded across borders, quantity surveying (QS) firms in the construction sector remain under-researched. The triggers for the increasing globalization of QS firms are not clear, nor how these triggers are perceived by managers at different levels. A questionnaire was administered in over 84 QS consultancy firms, and the results were analyzed using the repertory grid technique, allowing a comparison between the general respondents and a focus group of senior managers. The findings show that senior managers with significant experience realize the importance of a strong internal capability of the QS firm and the capability to develop innovative offerings, coupled with an awareness of the target market and the ability to secure revenue through key contracts. Firm- and location-specific factors were more important than other competitive advantages or foreign markets’ characteristics when deciding to globalize.     

Selection of telemarketing employees by standardized assessment procedures

Previous marketing research has focused on the optimal use of an existing salesforce, reflecting relatively little interest in the effects of salesforce selection on subsequent sales performance. A predictive validity study is described herein in which 85 telemarketing employees in a large telecommunications company were, prior to being hired, administered a battery of cognitive-ability and self-report trait measures. Three months later they were assessed on their job performance. Two cognitive-ability tests—one measuring perceptual speed and accuracy, the other, divergent thinking ability—and a number of scales from both a widely used personality questionnaire (the California Psychological Inventory [CPI]) and a special-purpose telemarketing selection instrument (the Telemarketing Applicant Inventory) yielded significant validities (of between 0.18 and 0.41) for at least one of several aggregated job-performance measures. A predictively-effective composite was derived, consisting of the two cognitive-ability tests noted and three CPI scales (Self-Acceptance, Socialization, and Achievement via Conformance). The composite yielded statistically-significant and useful predictive validities (of between 0.32 and 0.49) for several aggregated job-performance criteria. Utility analysis—a technique often used to examine the organizational consequences of selection strategies—was performed, with the present results reflecting substantial gains to the hiring organization. The reported research highlights the importance of effective hiring practices in achieving optimal subsequent salesforce performance. © 1997 John Wiley & Sons, Inc.