How Do Playful People Play? Gendered and Racial Leisure Perspectives,Motives, and Preferences of College Students

Playfulness is an aspect of personality that predisposes individuals to reframe boring situations into more amusing ones for themselves. This study extends knowledge about the playfulness construct by contrasting college students who were high or low in playfulness relative to the activity preferences they make, the motives they have, and their perspectives on their leisure time. Significant differences were found in perspectives and motives but not in activity preferences, leading to the conclusion that playfulness relates more to how individuals view their leisure and what they seek than in what they do. Only minor differences due to gender or race were observed.     

The Provision of Other Services by Auditors: Independence and Pricing Issues

This research has three objectives: to identify the extent and level of other services provided by incumbent auditors in the Australian business environment; to examine pricing issues by investigating the relationship between fees for other services and audit fees; and to address the question of independence by (a) identifying whether the incidence of audit qualification is related to the level of other services purchased and (b) investigating whether there is a relationship between audit tenure and the level of other services provided. Information on audit fees, fees for other services, size, audit qualifications, industry and auditor (Big 8(6)/Non-Big 8(6)) was obtained from publicly available information for the majority of the top 500 Australian companies listed on the Australian stock exchange between 1986–1990. This study provides evidence that an increasing number of clients are purchasing other services from their auditor. A significant positive relationship between fees paid for other services and audit fees was also identified. No relationship was identified between the level of other services and the type of audit report issued or audit tenure, supporting the view that audit independence is not compromised by provision of the other services.     

Ethics, Governance and Risk Management: Lessons From Mirror Group Newspapers and Barings Bank

While corporate failures, such as Enron and WorldCom, have focused attention on issues of business ethics, corporate governance and risk management, there is nothing intrinsically new in the reasons behind their collapse. Neither is there anything fresh in the media's rush to identify a scapegoat. An examination of the financial collapse of Mirror Group Newspapers and Barings Bank, demonstrates failures within both these companies' corporate cultures and management systems, which allowed, if not encouraged, unethical behaviour by key individuals. It is argued that a combination of legislation, regulation, effective risk management and appropriate sanctions are needed, if such unethical behaviour, and resulting corporate failure, is to be prevented in future.     

Ethical Decision-Making by Consumers: The Roles of Product Harm and Consumer Vulnerability

The primary purpose of this study was to examine the effects of perceptions of product harm and consumer vulnerability on ethical evaluations of target marketing strategies. We first established whether subjects are able to accurately judge the harmfulness of a product through labeling alone, and whether they could differentiate consumers who were more or less vulnerable. The results suggest that without the presence of a prime, subjects who depended on implicit memory or guess were able to detect differences in “sin” and “non-sin” products and consumer vulnerability, but were far less likely to be able to distinguish among high and low levels of product harm and consumer vulnerability. The inability to accurately identify high and low levels of product harm and consumer vulnerability impacted their perceptions of the ethicality of target marketing strategies, such that only four out of 18 target marketing strategies were judged as unethical. Thus, our findings contradict previous research that found subjects judged many more of the integrated strategies as unethical [Smith and Cooper-Martin, J Market 61(1997) 1]. Our results suggest that assessing ethical evaluations of strategies varying in product harm, and consumer vulnerability may only be relevant if consumers can accurately identify product harm.     

Restaurant servers’ perceptions of customer tipping intentions

Customer reactions to service encounters have been studied with surprisingly little emphasis on how servers’ perceive customers. If tips are an incentive to reward service then beliefs about consumers’ tipping habits may impact service delivery. An extensive survey of restaurant servers revealed that regular patrons and males were thought to be the best tippers; teenagers the worst. Females perceived males, African-Americans and foreign customers to be better tippers than did males; self reported tip income for males was greater than for females. Server ethnicity was not a factor. Systematic monitoring of these server perceptions may ensure more homogeneous service delivery.     

Stock price effect of high-yield debt issues

This paper investigates the common stock price reaction at the announcement of the issuance of high-yield straight debt. The two-day announcement period abnormal returns are not different from zero for the 164 bond issues in the sample. No difference is found between announcement period abnormal returns of firms with bonds that default and firms with bonds that do not default. Results from statistical tests indicate that the announcement period abnormal returns are not explained by issuance year, bond-rate class, underwriter, issuance size, takeover activity or prior high-yield debt issuance experience. The findings are not consistent with the models by Miller and Rock (1985), Jensen (1986), Myers and Majluf (1984) and Krasker (1986). However, results indicate that existing stockholders are not harmed or helped by the issuance of the high-yield straight debt.     

ASQ认证委员会在工作中应用质量工具

在最近战略策划过程中，ASQ认证委员会利用质量工具识别顾客的需求。在质量世界里，人们一直强调顾客满意度在战略策划中的重要性，而且现在还在强调。朱兰和布兰顿·古德弗雷把以顾客为关注焦点称为全面质量管理三个理念之一，并且补充到，“质量意识成功的公司采用了许多战略……在这些战略中通常都包括以顾客为关注焦点。”     

当道德和利润相遇：公司价值的转移

商业伦理问题长期困扰着我们。哈佛管理学院的莉恩·佩茵教授自20世纪80年代以来,一直从事公司价值和道德方面的研究。2002年她出版了《价值转移》一书。她提出,考核一个公司业绩提升的标准应该包括道德和财务两个维度。在接受哈佛管理学院应用知识期刊的采访时,佩茵教授详细介绍了这一领域的现状。问:与过去相比,商业道德的现状处在怎样的情形?答:商业伦理问题与商业本身一样古老。但是,作为一门学科来说,商业伦理学是比较新的。20世纪70年代的商业伦理状况与目前很相似,在商业中存在大量的信任缺失,这在美国的公共机构中更是普遍。1968年,…