The policy delphi method: contribution to policy and strategy within energy organisations: a 2013 Malaysian case study with global implications

The policy delphi method is a process that seeks to generate the strongest possible opposing views on the potential resolutions of a major policy issue, such as strategy and policy for infrastructure and engineering asset management within asset-intensive organisations. The objectives of the policy delphi method are to: ensure that all possible options have been tabled for consideration, estimate the impact and consequences of any particular option, and to examine and estimate the acceptability of all the individual options. The committee process is commonly used to address a wide range of issues and decisions within organisations at management and operational levels. Committees dominate governance and management within nearly all types of organisations, however, it has been argued that the committee approach no longer functions as effectively in the realm of policy formulation as it once may have due to a lack of adequate structure for discussion. Due to the disadvantages of the Committee process, this research investigated the relevance and effectiveness of the policy delphi method in 2013 within the leading Malaysian energy organisation, with the provision of this practical case study of a policy delphi to elaborate the efficacy of this method for asset intensive organisations to develop strategy and policy.     

Is It Only Good? The Dark Side of Leadership for Creativity and Innovation

It is assumed that leaders are essential in shaping and facilitating successful innovation and creativity in organizations. Both through direct leadership behaviors (e.g., by vision formulation) and through more indirect leadership behaviors (e.g., by role modeling). While these leadership behaviors seem both positive and productive, they may also hold risks of unintended, adverse results. In the current article, two ways are proposed in which this may occur: through contradictory leadership behaviors and a too‐much‐of‐a‐good‐thing effect. Future research in and awareness of the potential dark sides to leadership for creativity and innovation are warranted.     

Reach for Generation Y: using celebrity endorsement to communicate about nonprofit causes with young people in Australia

• The popular contemporary global practice of using celebrities to endorse nonprofit causes can be a constructive means of stakeholder communication that offers the potential to increase awareness of, grow resources for and focus attention on these causes. However, if this communication practice is poorly executed, it risks devaluing complex social problems while more broadly challenging the nonprofit sector's role as a site of social change. This paper offers an analysis of the possibilities and pitfalls of using celebrities to communicate about nonprofit causes to Generation Y stakeholders. Based on findings from interviews with nonprofit leaders who have utilized this communication strategy, it offers an Australian perspective to the growing body of research into the increasingly popular strategy of celebrity endorsement of nonprofit causes.

Copyright © 2014 John Wiley & Sons, Ltd.     

The ambiguities and tensions in creating and capturing value: Views from HRM consultants in a leading consultancy firm

Creating and capturing value in knowledge‐intensive organizations is often marked by a high degree of ambiguity. The resource‐ and knowledge‐based views of the firm assume that this ambiguity enhances an organization's competitive advantage, but do not acknowledge or address the problems and tensions it creates for employees. This study contributes to developing these views by providing new insights based on analyzing how HRM consultants perceive their contribution and standing in the context of this ambiguity. These findings shed light on the importance of addressing consultants' perceptions of this ambiguity in seeking to manage and motivate them to maximize the creation and appropriation of value for consultancy practices. © 2011 Wiley Periodicals, Inc.     

The coalescence between synergies and conflicts of interest in a top consultancy firm: an analysis of the implications for consultants' attitudes and behaviours

The management of human resources represents a critical strategic function for consultancies. For such organisations, the HRM literature aligned to the resource‐based view prescribes practices that centre on strengthening the relationship between a consultancy firm and its staff. However, this insular framework fails to take adequate account of consultants' engagement with external actors, particularly clients. This article explores the interplay between the synergies and conflicts of interest generated by the relational environment in which consultants operate and the implications of these tensions for consultants' attitudes and behaviours in a leading international consultancy firm. The findings from this study advance our understanding of the factors that affect the management of these key human resources and contribute to growing critiques calling for the refinement of the resource‐based view.     

Consecrating Capitalism: The United States Prosperity Gospel and Neoliberalism

Neoliberalism relies on optimism. Without faith in meritocracy—unwavering belief that rewards will eventually and justly come to those who work hard enough—support for the capitalist system and belief in neoliberalism would unravel. How that optimism is perpetuated in the face of persistent income inequality and exploitation within the workplace requires an examination of those cultural institutions which reinforce and reproduce optimism over practical experience. This research focuses on one particular religious institution of the United States—the Prosperity Gospel.

The Prosperity Gospel is a modern, neoliberal variation of Pentecostalism that is premised on the belief that a Biblical covenant between the individual believer and God guarantees that believer blessings of health and wealth, provided she demonstrates adequate faith. Accordingly, for those who are less adept at navigating the business world, financial success is still available for those believers who can dedicate themselves with the same frenzied ambition to the spiritual world. The Prosperity Gospel thus supports and sustains neoliberalism; the Prosperity Gospel is an institution which provides ref-uge to individuals from the exigencies of the market as well as a social practice which reinforces individual responsibility and fault. The Prosperity Gospel is the spiritual articulation of neoliberalism as well as a reinforcing institution.     

Tourists' information search: the differential impact of risk and uncertainty avoidance

While studies in and out of tourism contexts have explored risk and/or uncertainty avoidance's impact on information search, few have clarified whether the two constructs impact differentially on information search. To examine this issue, data were collected from large online panels in Australia, China and Japan. The risk and uncertainty avoidance scales were reliable, had convergent and discriminant validity and were invariant across the three country samples. As expected, uncertainty avoidance was positively related to the extent of information search in all three country samples, whereas risk avoidance was not. This suggests that the constructs are distinct and may impact at different stages of decision‐making. Copyright © 2009 John Wiley & Sons, Ltd.     

Does a 'shadow workforce' of inactive nurses exist?

The entire population of inactive nurses in Vermont was surveyed to determine if a "shadow workforce" exists. The notion that large numbers of nurses are available to return to work is not supported by this study. Desirable benefits for those wishing to return are discussed.     

Insurer policies create barriers to health care access and consumer choice

A national survey shows that most insurance companies refuse to credential nurse practitioners in nurse-managed health centers as primary care providers. These prohibitive policies along with weak federal and state laws threaten the long-term sustainability of nurse-managed health centers as safety net health care providers, and the ability for nurse practitioners to become an accepted primary health care source in the United States.     

Perceptions and outcomes of a managerial coaching certificate program: Educational leaders vs. business leaders

Educational leaders face unprecedented changes in developing new strategies and processes that improve teacher effectiveness, student performance, and administrators' professional development. Coaching is a way to improve and increase performance. Educators are in a position to take advantage of coaching as used by business leaders all over the world. This study examined the effectiveness of a coaching model designed for managers in a college of business. The study included both educational (n = 5) and business leaders (n = 30). It examined their perceptions and outcomes of their participation. The results strongly support the efficacy of this coaching model.