The relationship between satisfaction and loyalty: A mediator analysis

This study proposes a multiple mediation model to analyze the relationship between satisfaction and loyalty. The study's contribution to the literature is to examine, empirically, the main antecedents and determinants of this endogenous variable in greater depth. Thus, the research fills a gap in the literature through its analysis of the mediating role of perceived switching costs and the perceived lack of attractiveness of alternative offerings. This study applies variance-based structural equation modeling via partial least squares to a sample of 785 customers from 74 insurance companies in the service sector. The results show that perceived switching costs – to a greater extent – and the perceived lack of attractiveness of alternative offerings – to a lesser extent – are significant mediators in the relationship between satisfaction and loyalty.     

Product differentiation and dynamic price behavior in fish markets

The objective of this paper is to estimate the dynamics of aquaculture and fish prices as a response to price shocks. The vector autoregression approach will be used to explain the dynamics of the sea bream market in both cultured and wild fishing. The main result is that changes in public regulation or in production conditions could stimulate production responses which may take time to settle. Usually, the change is a matter of adjusting between equilibria over a period of time, with the pattern and speed of the adjustment, depending on the nature and degree of disequilibrium in the fishing system. Comments from reviewers have been incorporated into the paper and are gratefully acknowledged. Financial support was provided by Direcció General de Recerca, Departament d'Universitats, Recerca i Societat de la Informació project N^o SGR2001-160.     

Evaluating the statistical significance of de facto accounting harmonization: a study of European global players

Two different forces are involved in the international harmonization of accounting: institutional endeavours to harmonize accounting internationally by developing common accounting rules and reporting standards, and spontaneous efforts by ‘global players’ to adopt accounting methods that will improve communication with users in other countries. These two developments are proceeding side by side, generally reinforcing one another but occasionally moving independently. This paper is primarily concerned with the process of harmonization of financial accounting within the European Union. The hypothesis we want to test is that, in spite of the obstacles to the harmonization of regulations in the European Union, there has been greater conformity in recent years in the accounting practices of companies which operate on the international stage. If so, the implications for the harmonization strategies of the international bodies are important. In this study, we first carry out a critical analysis of previous research on accounting harmonization, summarizing the methods used in empirical studies of de facto harmonization and the results obtained. We note that the major deficiency in the index-based methods of measuring harmonization is that no test of significance has been included in prior research. In this paper, we propose a bootstrapping test of the C index as a way of measuring the significance of the change in its value. We consider a sample of eighty-five ‘global players’ from thirteen countries and we analyse their financial statements with regard to four accounting issues (deferred taxation, goodwill, leasing and foreign currency translation), providing estimates of the significance of de facto accounting harmonization for the periods from 1991–2 to 1996–7.     

Walkability and the built environment: validation of the Neighborhood Environment Walkability Scale (NEWS) for urban areas in Mexico

The article gives the results of adjusting an abbreviated version of the Neighborhood Environment Walkability Scale to the situation in Mexico. The results were obtained through the application of 156 instruments to individuals selected through a probability sampling in the metropolitan area of Monterrey, in the state of Nuevo León, Mexico. The validation process was done over four stages; in the first stage, the questions were analyzed and the sampling was adjusted. In the second stage, a factor analysis was carried out; as the questions were Likert-scale type, we use principal components with a matrix of polychoric correlations. In the third stage, the ordinal and non-ordinal Cronbach Alpha coefficients were determined, as were the ordinal and non-ordinal McDonald Omega coefficients, showing that the non-ordinal ones tend to underestimate the level of reliability, as they assume that it is a continuous scale when in this case it is not; however, the literature shows that these coefficients have been the most used in the validation of this scale. Finally, the intervals of trust were calculated with the bootstrap method, with the goal of incorporating the sensitivity that the coefficients could imply in aspects such as the number of questions, intercorrelations between the questions, and the size of the sample. The results show that the ordinal Alpha and Omega coefficients for the three factors, as well as for the entire scale, will have robust values 95% of the time that the questionnaire is used.     

The Economic Effects of IFRS Goodwill Reporting

The promotion of the international harmonisation of goodwill accounting has led to the approval of SFAS 141 and 142 and IFRS 3, IAS 36 and IAS 38. The aim was to improve the quality and comparability of financial statements through these standards by eliminating the pooling of interests method and substituting the application of amortisation with an annual impairment test. However, recent decisions by regulating bodies such as the FASB, the IASB and the European Parliament have compromised this harmonisation. Currently, steps are being taken to reintroduce systematic amortisation in conjunction with the impairment test. In this dual normative scenario, where two accounting methods coexist (impairment test or amortisation), we analyse the economic consequences of the application of one method over the other in the information transmitted by the firms listed in the Spanish securities market. The contrast of two periods, pre‐IFRS (1998 to 2004) and post‐IFRS (2005 to 2011), reveals that the application of either of these methods affects financial statements and the usefulness of the information. Therefore, the possibility of opting for one or the other could distort the quality and comparability of the information transmitted by firms and the accurate assessment of future cash flows.     

European banks’ executive remuneration under the new European Union regulation

We review how the new European regulation of bank executive compensation could affect the future of banking in Europe. Although there is no conclusive empirical evidence on the relation between bank executive remuneration and the financial crisis, authorities have intensively regulated the compensation of bank managers to eliminate risk-taking incentives in the financial industry. However, the new regulation could have unintended consequences of creating an adverse selection problem at European banks, reducing the number of best-performing managers available for European banks, and motivating an excessive increase in fixed remuneration over total remuneration, altering the way incentive systems work.     

Trade credit and determinants of profitability in Europe. The case of the agri-food industry

The objective of this paper is to analyse the effect that trade credit has on the determinants of profitability during the crisis period in Europe. We use panel data for a total of 24,177 European agri-food companies from 2010 to 2014. Among our main contributions, we highlight that we isolate the sector effect and study the country effect by separating the different policies and customs with respect to the granting of trade credit. The results confirm, in general, that trade credit affects profitability depending on the country and the characteristics of size, specificity, market power or reputation.     

Ranking farms with a composite indicator of sustainability

The assessment of sustainability at farm level has been growing in popularity over the last few years. This article contributes to this line of research by building up composite indicators for different facets—social, economic, environmental, and global—of farm sustainability using a methodological approach that combines data envelopment analysis (DEA) and multicriteria decision making (MCDM) methods, and assigns common weights to each individual sustainability indicator. This approach is applied to a database of 163 farms located in the Campos County, a region belonging to the dry lands of the Spanish Northern Plateau, using 12 individual indicators of sustainability. Our findings show that both economic and environmental composite sustainability indicators are positively correlated, but that this is not the case for the social indicator. We also check the influence of a set of variables on farm sustainability using bootstrapping statistical techniques, and showing that increasing farm size, membership in agricultural cooperatives and farmers’ medium and upper agricultural‐specific technical education, all exert a significant positive influence on sustainability. These results provide clues for policy makers that intend to design sustainability‐increasing structural agricultural policies.