CRM在酒店管理系统中的设计与应用

客户关系管理（CRM）是一种新的管理理念,在企业的具体实践中引入这一理念有利于企业去管理并分析宝贵的客户数据,从而更加了解和更准确预测客户的需要,改善客户服务质量,不断改进与客户关系,提高客户满意度以及加强客户的忠诚度。文章介绍了一个实用的酒店管理信息系统的设计和实现方法,针对目前传统酒店管理信息系统中存在的缺陷,重点论述了如何把CRM理念引入该管理信息系统中。实践证明,该系统具有良好的性能和较强的适用性。     

浅谈复合土工膜在水库除险加固工程中的应用

采用复合土工膜防渗在水库除险加固工程中取得了良好经济效益和社会效益,结合工程实例,详细阐述复合土工膜防渗施工技术要求、施工方法及其质量控制原则。     

The effects of corporate environmental disclosure on environmental innovation from stakeholder perspectives

Based on legitimacy theory and resource dependence theory, using 111 listed companies among China’s typically high pollution-emitting listed corporations, research into the effects of environmental disclosure on environmental innovation is undertaken. From the perspective of stakeholders, we analyse the moderating effects of different proportions of institutional investor holdings and types of enterprises on the relationship between environmental disclosure and environmental innovation. The results indicate that corporate environmental disclosure has a positive role in promoting environmental innovation; the proportion of institutional investor holdings has a positive moderating effect between environmental disclosure and environmental innovation. However, there is no significant difference between state-owned enterprises and private enterprises in terms of the effect of the environmental disclosure on environmental innovation, which possibly arises because both types of enterprises make full use of their own advantages to instigate environmental innovation through environmental disclosure. The conclusions may help enterprise decision-makers implementing environmental innovation and government policy makers formulating scientific policies to promote the clean production in enterprises.     

An Initial Investigation of Integrating Innovation Diffusion Models for Drawing First‐time Visitors

Prior studies in the existing tourism literature have frequently emphasized the relatively expensive costs for drawing first‐time visitors. These studies, however, have largely failed to explain how to draw first‐time visitors to a destination. In other words, little was known regarding what destinations should do to attract first‐time visitors in an effective way. To provide more insights, this research investigated the impact of three diffusion models on attracting first‐time visitors. These models included an external influence model for impact of mass media, an internal influence model for impact of interpersonal communications, and a mixed model for impacts of both mass media and interpersonal communications. Assessing the model impact in a macroapproach for first‐time visitors to Hong Kong, empirical findings indicated that the mixed influence model provided the highest explanatory quality, with word‐of‐mouth being a dominant factor.     

基于红外通信的数据采集系统

随着红外技术的发展,红外通信已经成为越来越普及的无线通信方式。红外通信是以红外线为载体来传送数据信息,具有操作简单、可靠性高、功耗低、抗干扰能力强、空间接入灵活、无需连接线等优点,所以越来越受到重视。数据采集系统是在多种场合都有着重要应用的系统,现场的某些参数要通过传感器采集后送到前台机的数据接收端进行初步的处理,然后前台机要把这些数据传输给后台机进行更进一步的分析和处理,以便于掌握现场的实际情况并采取进一步的措施。     

二元价值容介态股票投资价值评价

本文利用综合评价法,基于二元价值容介态理论,利用物质态和信息态双层筛选法,对A股上市公司进行综合评级,以挖掘有投资价值的上市公司。     

论行业垄断的成因、危害及治理

竞争是市场经济最基本的机制，也是市场经济活力的源泉。目前，我国正处于经济转型阶段，市场机制不完善，影响、妨碍企业公平竞争的问题还比较严重，其中的一个突出问题就是行业垄断。许多经济学家都认为，中国经济起飞的“拐点”之所以迟迟未能出现，重要因素之一就是制约中     

The long-run Phillips curve and non-stationary inflation

Modern theories of inflation incorporate a vertical long-run Phillips curve and are usually estimated using techniques that ignore the non-stationary behaviour of inflation. Consequently, the estimates obtained are imprecise and unable to test the veracity of a vertical long-run Phillips curve. We estimate a Phillips curve model taking into account the non-stationary properties in inflation and identify a small but significant positive relationship between inflation and unemployment. The results also provide some evidence that the trade-off between inflation and the rate of unemployment in the short-run worsens as the mean rate of inflation increases.     

基于SSH框架河南中光学集团办公自动化系统的设计与实现

针对河南中光学集团综合办公自动化系统提出打破时间和空间限制,让办公和交流变得随时、随地,将人的主观能动作用发挥到极限,提高协调的工作效率,降低企业生产成本的要求。以Struts、Spring和Hibernate开源框架组合作为实现办公自动化系统的技术方案,设计并实现了系统开发框架的搭建、权限管理模型、公文流转模块和机构管理模块,投入使用达到预期效果。     

危险品道路运输行为安全及安全文化建设

从危险品道路运输常见事故类型的分析入手,结合危险品道路运输的安全生产实践,分析了从业人员产生不安全行为的三类主要行为障碍,在此基础上提出了安全文化支撑平台体系,建议通过安全文化平台支撑要素的建设,改变从业人员的安全生产行为,为指导危险品道路运输企业安全行为管理和安全文化建设提供了新的思路。