Globalization and the Business Schools: Toward Business and World-Sustainable Leadership

Globalization is a force that produces deep changes in business and society. Business schools face great challenges and opportunities in educating future leaders who can work across countries and cultures. This article presents some strategic issues regarding the type of education that business schools should offer from a global perspective, aimed at developing business leaders/managers endowed with knowledge, values, and cross-cultural intelligence to seek progress for their communities, their businesses, and society at large. These goals must be achieved in a world of multilevel access to education and jobs with a more equitable array of opportunities for both developed and developing markets.     

Antecedents to complaint behaviour in the context of restaurant goers

Abstract

This article deals with the process by which consumer complaint behaviour is formed. The general aim is to analyse the nature of this type of response to dissatisfaction, describing its development in terms of how it is influenced by a combination of several factors already researched in the literature. The most relevant contributions from the related theoretical work indicate that public and private responses (complaint behaviour) are the most common reactions of consumers when faced with a dissatisfactory experience. A group of determinants which influence these responses in different ways has also been identified. The main objective of this study is to analyse the relationship between the different determinants of complaint behaviour with the aim of identifying the variables which exert the greatest influence.     

Limits on the Use of Public Space and Consumer Tactics: A Study on Urban Cycling

Although public space is supposed to be democratic and accessible to all, in reality, such access is inegalitarian and exclusionary. The research aims, therefore, to understand how public space that reflects the imposition of interests of dominant ideologies affects the consumption practices of nondominant ideologies. The qualitative research data were collected in the context of urban cycling through in-depth interviews and observation and are analyzed using a hermeneutical approach. The research explains that, in order to deal with the limits of public space use, these consumers use tactics involving (1) disputes for space, (2) disorganized occupation, and (3) transgressive practices; moreover, there is an overlapping relationship between the agency of consumers and public space.     

Product-level estimation of import demand: Simulating the effects of tariff harmonisation

Developing countries have traditionally used import tariffs to protect infant industries and raise revenues to finance government expenditure plans. This approach, however, has tended to protect inefficient industries and to some extent hindered economic development. A disaggregated import demand model is estimated using monthly observations on 91 of the most frequently imported product items in Barbados. The results are then employed to evaluate the feasibility of harmonising tariff rates to some single rate across product categories. The results suggest that the estimation of aggregate import demand equations is not accepted by the data and therefore could result in misleading inferences. The policy simulation exercise indicates that a single applied tariff at the 30% level would essentially be revenue neutral, while rates above this level would lead to reductions in tax receipts.     

Can sustained growth be attained through trading exhaustible resources for foreign research?

We analyze the existence and the stability of a sustained balanced growth equilibrium (SBE) in a model of two non-homogeneous trading economies. A technological leader country which sells patents of new intermediate products in exchange for an exhaustible resource extracted by a technological follower trade partner. Considering a growth-essential resource, the ‘knife-edge’ assumption of exactly constant returns to scale (CRS) to manmade inputs can be alleviated, and the scale effects associated with R&D-based growth models overcome. A fully endogenous SBE is proven to exist, although its stability turns out to be a ‘knife-edge’ possibility. The long-run equilibrium is saddle-path stable assuming CRS in manmade inputs. Conversely, considering increasing returns to scale together with a completely specialized two-country trade, the equilibrium could be reached only if the two economies initially guard a particular relation, described by a particular subset of the state space.     

Differences in Perceived Image of Fruit and Vegetables from a Specific Origin: The Moderating Role of Familiarity

Only a small number of works in the literature examines the role of familiarity in the perception of products from a specific origin, despite the importance of this variable in the formation of product image and its effects on consumer behavior. The current work aims to fill this gap in the literature by carrying out a cross-national analysis of consumers' image of fruit and vegetables that includes a defined origin. For this purpose, the authors examine the influence of product cues on the formation of a global image of the product, and considers the moderating role of familiarity in this relation. The results indicate that product familiarity has an effect on the relation between the product cues and the image perceived by the consumer, and that differences exist between the nationalities considered.     

The different roles played by venture capital and private equity investors on the investment activity of their portfolio firms

Venture capital (VC) and private equity (PE) investors play different roles in their portfolio companies. We argue that this will translate in a recognizable difference in the investment sensitivity to cash flows of portfolio companies and its evolution after the first investment round. We hypothesise that VC, thanks to its ability in overcoming asymmetries in information, will entail a reduction in the financial constraints which hampered the growth of investee firms. We predict, instead, a greater dependency of investments to cash flow for PE-backed companies, driven by the renewed interest for growth of their management combined with higher leverage. We find evidence confirming our hypotheses on a large panel of Spanish unlisted firms in low and medium technology sectors, where both VC and PE firms are active.     

Bank presence in firm equity: A diversification based approach

This study analyses the possible reasons for banks deciding to invest in firm equity, based on the fundamentals of the strategic diversification literature. Those fundamentals suggest that it may be in response to the negative evolution of other aspects of banking business, namely, credit business, fixed interest business and services, as well as the bank's level of efficiency. The results confirm the hypotheses that the decision to hold equity in other firms is related to the evolution of the bank's other businesses. However, the results for savings banks differed from those for banks.     

The Effect of Providing Monetary Information on Energy Savings for Household Appliances: A Field Trial in Spain

Journal of Consumer Policy - Energy labels are one of the most widely used policies in the European Union for increasing the energy efficiency of household appliances. However, their effectiveness...