Industrial relations and organizational behaviour: a critical appraisal1

This paper is concerned with the growth and development of two fields of study which are customarily separated in both theory and practice. Those who specialize in one area, whether as students, teachers or research workers, are not necessarily familiar with, or required to learn, the state of knowledge in the other, although, as we shall show, there is a considerable commonality of interest. To some extent, this situation is an accident of history and the first part of this paper deals with the events and influences leading to the emergence of each field of study. In the second part, common strands and factors leading to the convergence of the two fields are considered. The third section examines the “state of the art” and evaluates current strengths and weaknesses. Finally, an appraisal is made of the direction of likely future trends.     

Are Current Account Deficits in the OECD Countries Sustainable? Robust Evidence from Time-Series Estimators

This study examines the sustainability of current account deficits (CADs) and validity of intertemporal budget constraint (IBC) for 24 OECD countries. While the OLSEG, ML system, and OLSGH estimates of the model do not provide support, the GMM, DOLS, and NLLS estimates provide consistent support for the sustainability of CADs across most countries. The estimates of the model with multiple structural breaks reinforce the sustainability of CADs. The results provide dominant support for the sustainability of CADs and validity of IBC across most countries. The CADs are only short-run phenomena and are balanced by future surpluses.     

The rise of smart consumers: role of smart servicescape and smart consumer experience co-creation

ABSTRACT

Rapid technological advancements have led to the emergence of smart services and smart consumers. This study focuses on smart consumers who voluntarily engage in value creation activities, in order to conceptualise smart experience co-creation (SEC) and the smart servicescape. Drawing on the Stimulus-Organism-Response (SOR) framework, a model is proposed and tested around the impacts of smart servicescape dimensions (aesthetics, superior functionality, social presence, perceived interactivity and perceived personalisation) on smart consumer experience co-creation. SEC is conceptualised as a second-order construct consisting of cognitive, hedonic, social/personal, and pragmatic/economic first-order dimensions. Results show that the technological environmental cues of the smart servicescape (S) collectively influence smart experience co-creation (O), and this co-created experience eventually influences consumers’ service brand equity and word-of-mouth (WOM) intentions (R). A major novelty of this study lies in uncovering the relationship between experience co-creation and service brand equity. Findings have theoretical and managerial implications for smart services.     

Rhetorics of saving–investment correlations and the international mobility of capital: A survey

This study surveys the literature on saving–investment (SI) correlations and international mobility of capital (IMC) generated over more than three decades since the 1980s. Several studies have shown the presence of paradoxically high SI correlations for the developed countries with observed high IMC, and low SI correlations for the developing countries with observed low IMC. The studies accounting for structural breaks in model parameters provide dominant support for the decrease in SI correlations and increase in IMC after the switch from fixed to flexible exchange rate regime and the removal of policy restrictions on capital flows. The intertemporal optimisation approach to current account and the open-economy growth and dynamic stochastic general equilibrium models mainly provide theoretical predictions and suggest that it is possible to find high SI correlations in the wake of high IMC. The increases in international capital flows have been the natural corollary of the growth of international trade in goods and services and increases in foreign direct investment flows. It is these factors, rather than international trade in capital market securities (bonds and equities) driven by the diversification benefits of financial portfolios per se, that have been the key levers of international financial flows.     

Devising an electronically supported heritage conservation method for the Valley of Flowers in the Indian Himalayas

The Valley of Flowers is a national park in the Himalayan state of Uttarakhand in India that was classified as a world natural heritage site in 1988. Around 1982, its maximum carrying capacity was fixed at 60 persons per day, which has been called excessive by experts and observers, given the extremely fragile and immensely valuable nature of the Valley's heritage. This, in monetary terms, can be put at millions of dollars, and is considerably more viewed in terms of knowledge of breeding medicinal plants in cold climates that are being affected by climate change, which its microclimate and ecology present. Given the state's poor resources and the fact that tourism is one of the most important industries for development and conservation, this research assesses the heritage value of the Valley and develops a programme for conservation, including a computerised program for permits, whose value can easily be raised from the current paltry Rs 150 per person. Accompanied by fallow periods and marketing through the Internet to aim for educated tourists, the program ensures that the maximum carrying capacity of the Valley is never exceeded, thus spreading out the number of tourists over its 3.5-month season, while allowing flexibility in booking for chance groups and small families that can pay more.     

Mobile banking in a developing economy: A customer-centric model for policy formulation

India needs inclusive growth to pull millions out of poverty. Despite the best efforts of mainstream financial institutions, financial exclusion is depriving millions of poor any chance to attain adequate standard of living. Telecommunication infrastructure growth especially mobile phone penetration has created an opportunity for providing financial inclusion. The current state of mobile banking is characterized by a top-down approach. This paper presents a bottom-up approach of designing mobile banking service which would be acceptable and accessible to the poor customers. The results point to clear preference of the urban poor for a joint bank–telecom led mobile banking model. Conjoint analysis of the data points to preference for attributes related to security/safety of a bank along with the coverage, accessibility and nimbleness of a telecom service provider with minimal documentation. The paper in its conclusion exhorts the regulators, telecom service providers and financial institutions to involve end-users in order to create a sustainable mobile banking service for financial inclusion.     

Growth dynamics: the bidirectional relationship between interfirm collaboration and business sales in entrant and incumbent alliances

This paper demonstrates the existence of bidirectional relationships between interfirm collaboration and business sales. Controlling for factors that influence whether firms form collaborative relationships, the analysis shows that entry and post‐entry collaboration often contribute to superior performance, which in turn attracts more partners. However, the performance influences vary across types of collaborators and collaborations, with differences among entrant and incumbent partners, between marketing and R&D partnerships, by partner size, and across time. The empirical analysis examines businesses that operated in the U.S. hospital software systems industry between 1961 and 1991. Copyright © 2005 John Wiley & Sons, Ltd.     

Assessment Regressivity and Property Taxation

The Journal of Real Estate Finance and Economics - Homestead exemptions typically produce a moderately progressive statutory incidence for the property tax in the US when progressivity is measured...