Islands in the stream? The challenges and resilience of the Danish industrial relations model in a liberalising world

Nordic industrial relations models have often been highlighted as being successful ‘highroads’ in advanced capitalism. However, the economic crisis has increased pressures to liberalise and deregulate labour markets. Although this challenges the Danish industrial relations model, there are several countermeasures, in particular strong unions and the supportive institutional context, which have prevented erosion indicating the resilience and adaptability of the model.     

Diagnosing the Impact of Patronage Concentration and Cross-Buying in Retail Banking

While information about customers who have multiple providers is not necessarily difficult to obtain managers do not seem to use this piece of information. A conceptual model was developed to diagnose the impact of customers’ disclosed disloyalty and the findings reveal that customer’s patronage concentration significantly shapes the dynamics of the customer’s relationship with his main provider.     

Knowledge,entrepreneurship and regional transformation: contributing to the Schumpeterian and evolutionary perspective on the relationships between them

Small Business Economics -     

Shaping the Next Incarnation of Business Intelligence

The body of knowledge generated by Business Intelligence (BI) research is constantly extended by a stream of heterogeneous technological and organizational innovations. This paper shows how these can be bundled to a new vision for BI that is aligned with new requirements coming from socio-technical macro trends. The building blocks of the vision come from five research strings that have been extracted from an extensive literature review: BI and Business Process Management, BI across enterprise borders, new approaches of dealing with unstructured data, agile and user-driven BI, and new concepts for BI governance. The macro trend of the diffusion of cyber-physical systems is used to illustrate the argumentation. The realization of this vision comes with an array of open research questions and requires the coordination of research initiatives from a variety of disciplines. Due to the embedded nature of the addressed topics within general research areas of the Information Systems (IS) discipline and the linking pins that come with the underlying Dynamic Capabilities Approach such research provides a contribution to IS.