The impact of IT and customer orientation on building trust and commitment in the supply chain

The application of information technologies (IT) to logistics activities may have benefits beyond cost savings, as it can create bonds between the supply chain partners. The objective of this paper is to analyse the influence of customer orientation on the application of IT to the supply chain and of these on the development of channel relationships based on trust and commitment. A questionnaire-based personal survey was conducted among manufacturers. Structural equation modelling was used to test the hypothesis contained in the theoretical model. The results indicate that customer orientation affects the application of IT to logistics, and IT has a positive impact on manufacturer and supplier commitment to the relationship.     

High‐performance work systems in Asian companies

High‐performance work systems (HPWSs) have recently attracted considerable interdisciplinary interest in the field of management, industrial relations and economics. There is rising interest in using high‐performance work practices, because evidence showed that organizations that implemented such systems recorded remarkable success, especially in organizations in Western countries. The purpose of the study is to explore the extent to which HPWSs are used in organizations in three selected Asian societies and determine the extent to which HR systems directly enhance performance. Research from organizations in three Asian societies showed mixed results. A strong relationship between HR practices and the outcome measure—i.e., subjective performance ( profitability)—was observed. Managerial implications and future research direction will be discussed. © 2005 Wiley Periodicals, Inc.     

Reviews

Basic economics. Mackintosh, M., Brown, V., Costello, N., Dawson, G., Thompson, G. and Trigg, A. 1996: ECONOMICS AND CHANGING ECONOMIES. Open University and International Thomson Business Press, £19.99 paper.

Tinkering with equality. Rees, T. 1995: WOMEN AND THE EC TRAINING PROGRAMMES: TINKERING, TAILORING AND TRANSFORMATION. Bristol: SAUS publications, £11.50 paper.

Construction and employment. McGregor, A., Fitzpatrick, I., McConachie, M. and Thorn, G. 1995: BUILDING FUTURES: CAN LOCAL EMPLOYMENT BE CREATED FROM HOUSING EXPENDITURE? Bristol: SAUS Publications, £9.95 paper.

Harrison, M. and Davies, J. 1995: CONSTRUCTING EQUALITY: HOUSING ASSOCIATIONS AND MINORITY ETHNIC CONTRACTORS. Bristol: SAUS Publications, £9.95 paper.

Globalisation and Local Economic Development. Killick, T. (ed) 1995: THE FLEXIBLE ECONOMY: CAUSES AND CONSEQUENCES OF THE ADAPTABILITY OF NATIONAL ECONOMIES. London: Routledge/ODI, £16.99 paper.

Michie, J. and Grieve Smith, J. (eds) 1995: MANAGING THE GLOBAL ECONOMY. Oxford: Oxford University Press, £14.95 paper.

City marketing. Neill, W. V., Fitzsimons, D. S. and Murtagh, B. 1995: REIMAGING THE PARIAH CITY: URBAN DEVELOPMENT IN BELFAST AND DETROIT. Aldershot: Avebury, £35.00 cased.

Flexible working. New Ways to Work, 1995: BALANCED LIVES: CHANGING WORK PATTERNS FOR MEN. London: New Ways to Work, £9.95 paper.

Cyberspace utopia? Graham, S. and Marvin, S. 1996: TELECOMMUNICATIONS AND THE CITY: ELECTRONIC SPACES, URBAN PLACES. London: Routledge, £15.99 paper.     

Growing Old in England: Economic and Social Issues

This paper examines the economic and social impact of changes in the duration of working life for the 80 per cent of older adults living in urban England. While some people are experiencing extended retirement because of moving out of paid work in their 50s, a growing minority of those beyond the state retirement age continue in paid employment. This paper highlights the considerable challenges for urban policy makers in addressing the economic and social inclusion of all older adults.     

Market Concentration and Multifaceted Productive Efficiency

Developing the analytical framework of the decision making process of a possible entrant, a reduced form system equations model is estimated in order to examine the market concentration – productive efficiency relationship in an endogeneity context. Technical and scale efficiency estimates are obtained from an inter-industry stochastic production frontier using a panel dataset regarding the seven most energy intensive manufacturing industries in Greece over the period 1980–96. Several new versions of the concentration – efficiency relationship, may be derived from the alternatives of the entrant considering the possible conduct character of incumbents’ technical efficiency and excess capacity, which is depicted on their scale efficiency, on market concentration.     

A GENERAL PROOF OF THE DYBVIG-INGERSOLL-ROSS THEOREM: LONG FORWARD RATES CAN NEVER FALL

A senera1 proof of the Dybvig-Ingersoll-Ross Theorem o n thc monotonicity of long foraard rates is presented. Some inconsistencies in the original proof o f this theorein are discussed.     

Technology roadmapping in review: A tool for making sustainable new product development decisions

Typically, firms decide whether or not to develop a new product based on their resources, capabilities and the return on investment that the product is estimated to generate. We propose that firms adopt a broader heuristic for making new product development choices. Our heuristic approach requires moving beyond traditional finance-based thinking, and suggests that firms concentrate on technological trajectories by combining technology roadmapping, information technology (IT) and supply chain management to make more sustainable new product development decisions. Using the proposed holistic heuristic methods, versus relying on traditional finance-based decision-making tools (e.g., emphasizing net present value or internal rate of return projections), enables firms to plan beyond the short-term and immediate set of technologies at hand. Our proposed heuristic approach enables firms to forecast technologies and markets, and hence, new product priorities in the longer term. Investments in new products should, as a result, generate returns over a longer period than traditionally expected, giving firms more sustainable investments. New products are costly and need to have a durable presence in the market. Transaction costs and resources will be saved, as firms make new product development decisions less frequently.     

The Contribution of Privatization to Welfare

The primary focus of this work is on the nature of the privatization debate rather than on an attempt to explore the truth or validity of each of the many claims and counterclaims that have been made for the practice of privatization. The main objective is to discover why the issues remain controversial and whether there are prospects for reconciliation. The results obtained from the evidence examined suggest there is no well-formed theory of privatization, and no well-formed opposing theory. In the absence of a convincing theory, the authors conclude they expect the debate to continue on the lines of competition, free markets and choice versus complaints about unfulfilled promises and unexpected costs, corruption scandals and disadvantages to the poor, and suggest possible ways forward.

Public—Private Partnerships in Ireland: Policy and Practice

Ireland's National Development Plan 2000–2006 includes a significant programme of public—private partnerships (PPPs). The Irish Government's policy on PPPs has been shaped to ensure that capital investments under PPP are not included when calculating key fiscal aggregates. This article traces the origins of Ireland's PPP programme and outlines the extent of PPP activity to date. It details how the PPP programme has failed to make an impact in terms of addressing Ireland's infrastructure deficit and examines three particular cases where the PPP model has been applied.