The morning after: alcohol misuse and employment problems

Using a rich, recent, and nationally representative longitudinal survey specifically designed to examine alcohol use and associated problems, we investigate the effects of alcohol misuse on a series of understudied and perhaps less common employment problems. Such problems include being fired or laid off from a job, sustained unemployment, and conflicts with a supervisor and/or co-worker. After controlling for time-invariant omitted variables via fixed effects estimation, we find evidence that three measures of alcohol misuse are significantly related to employment problems. The results offer new information on the potential adverse labor market effects of alcohol misuse and shed light on potential mechanisms through which alcohol misuse may impact intensive labor supply and/or wages.     

Coordination Networks Within and Across Organizations: A Multi‐level Framework*

ABSTRACT There are important organizational phenomena that cannot be fruitfully examined without crossing levels of analysis, as others have shown. We argue that coordination of patient care in the current institutional environment is one such phenomenon. As organizations vertically disintegrate and outsource services that were once produced internally, coordination with external organizations becomes increasingly important for achieving desired performance outcomes. We describe the efforts of one hospital to extend the intra‐organizational coordination of patient care to encompass coordination with its external partners. The organization design and network perspectives are both conducive to spanning multiple levels of analysis. We show that the two perspectives together serve as a useful vehicle for developing a framework that links intra‐ and inter‐organizational coordination.     

Assessing the relationship between loyalty program attributes, store satisfaction and store loyalty

After a decade of research there is still much to understand about the relationship between loyalty programs and whether they deliver on their promise of building customer loyalty towards a store and understanding the mediating role of store satisfaction. Our results suggest that loyalty program as a summary construct, explains a significant proportion of the variance in store satisfaction and store loyalty. However, disaggregation of the construct into hard versus soft attributes, promotes greater specificity, precision and accuracy in uncovering the differential impact on store satisfaction and store loyalty.     

Exploring the Production of Social Order

In this article, we consider the production of order. Social order is a product of community action, which is to say it is deliberately produced; its production can be explored with the tools of price theory. There are two categories of inputs—informal and formal, where the first involves customs, traditions and social norms and the latter involves regulation, statutes, and police. We argue that people seek to form homogeneous communities where order is produced at low cost, using informal means. Communities that can produce order at relatively low cost will use less of the formal input, unless required to do so by legislation. Formal efforts to force the production of order by a larger heterogeneous polity paradoxically can erode the ability of homogeneous communities to produce order by informal means. In our statistical examination of the relationship between homogeneity and order using U.S. data, we find support for these notions.     

Organizational reputation and constitutional constraints: An application to religious denominations

Constitutional economics may be defined as the study of constraints chosen by cooperative groups. In this paper, the scope of constitutional economics is extended by an examination of the constitutions and rules that govern seven of the eight largest U.S. Christian denominations. This examination of church constitutions reveals constitutional provisions and church rules that protect denominational reputation by preserving doctrinal integrity and constraining the behavior of local churches, clergy, and individual members. By protecting their reputations, religious denominations may increase their appeal to current or prospective members or both.     

A meta-analytic review of opportunism in exchange relationships

The potential to engage in opportunism is a central theme in institutional economics, yet prior research has not quantitatively reviewed the role of opportunism in marketing research. This study uses meta-analytic techniques to synthesize research on opportunism conducted over the last quarter century. The analysis of 183 effect sizes extracted from 54 publications from the period 1982 to 2005 offers some support to extant channel theory. The research also indicates that the informant’s frame of reference and the research design significantly influence the observed effects. Implications of the findings and future research directions are discussed.

Brand compass: charting a course to improve firm performance

This study contributes to the internal brand management domain from a firm asset perspective. We argue brand compass is an inside-out identity-focused firm asset consisting of brand vision, brand commitment and shared brand understanding. We build a theoretical argument for examining brand compass together with two important outward focused orientations: market orientation and innovation orientation. Through structural equation modelling, within the context of retailing, the findings chart a course to improve firm performance.