Sustainability Management of Hotels: How Do Customers Respond in Online Reviews?

The purpose of this study was to investigate how guests respond to the sustainability efforts of sustainably managed hotels by discussing them in reviews posted online. Thus, an exploratory research design and the content analysis method were chosen for this study. The content analysis technique was used to analyze User Generated Content and to explore what attributes of sustainability are perceived as the most important by hotel guests in online reviews and whether they generate positive or negative feelings. An analysis of the reviews showed that hotel guests perceive sustainability positively: most indicators were discussed in a positive context, and reviews that contained sustainability attributes had higher guest ratings than other reviews. Explicit references to sustainability were found in only 6.8% of all customer comments. The most frequently encountered indicators in guest reviews were biodiversity, education and sustainable products. Customers mainly discuss attributes that have direct impacts on their experience or are observable at the hotel. Customers are likely to realize that a hotel’s commitment to sustainability can excuse the hotel for a suffered inconvenience. This finding implies that hoteliers should educate guests on their sustainability measures, as higher awareness may increase customer satisfaction.     

The Impact of Resource Uncertainty and Intergroup Conflict on Harvesting in the Common-Pool Resource Experiment

How do resource uncertainty and intergroup conflict affect intragroup cooperation over resources in the common pool dilemmas? Does a danger of sudden resource depletion encourage random acts of violence? There are concerns that climate change will escalate conflicts over, and the scarcity of, renewable resources, which are already under threat or in a state of decline. However, we know surprisingly little about the impact of uncertainty on intergroup conflict over resources. In this paper, we present experimental evidence from a mixed design experiment with two-between-group factors: (1) the presence (or absence) of shocks that can destroy a part of resources; and (2) the availability of intergroup conflict. We find that random shocks encourage resource conservation within groups. The positive impact of resource uncertainty on resource conservation disappears in the presence of conflict. It seems that subjects protect themselves from resource exhaustion in the presence of shocks by engaging in conflict and taking resources from the out-group instead of reducing extraction. In general, conflict promotes intragroup cooperation, but this is conditional on the outcomes of past conflicts. In particular, groups harvest more after wins, and only reduce extraction after losing resources in conflict.     

Relative wages and trade-induced changes in technology

We develop a model where trade liberalization leads to skill-biased technological change, which in turn raises the relative return to skilled labor. When firms get access to a larger market, the relative profitability of different technologies changes in favor of the more skill-intensive technology. As the composition of firms changes to one with predominantly skill-intensive firms, the relative demand for skilled labor increases. This way, we establish a link between trade, technology and relative returns to skilled and unskilled labor.     

Growth and Trade vs. Trade and Growth

In the traditional trade literature, there is a well-developed area analyzing the effect of growth on trade and its reflection on income growth. This literature developed already in the 1950s and 1960s. Generally speaking, an interest in the effects of trade on growth has also existed for many years, where trade has often been viewed as an engine of growth. Cases in point are the "East Asian Tigers" and Japan which have especially benefited from outward-looking policies. In this paper, we analyze the relationship between economic growth and growth in income terms of trade, arguing that income terms of trade is a useful concept in analyses of the link between trade and growth. Our results suggest that fast-growing countries have either specialized in sectors with a relatively favorable development with regard to world market prices, or they have managed to successively improve quality within sectors, thereby avoiding falling terms of trade in spite of large increases in export volumes.     

In search of FDI-transmitted R&D spillovers: A study based on Swedish data

In Search of FDI-Transmitted R& D Spillovers: A Study Based on Swedish Data. — This paper analyzes empirically whether inward and outward foreign direct investment (FDI) work as channels for international R&D spillovers. The authors utilize firm-level and industry-level data for Swedish manufacturing. Hardly any evidence of FDI-related R&D spillovers is found. But while the results do not provide support for the hypothesis that the activity level of MNEs’ affiliates matters for the extent of FDI-transmitted international spillovers, they suggest that utilizing foreign affiliates’ employment as a weighting scheme may be too crude a measure. The authors’ analysis shows indeed that the type of activity — R&D or assembly — carried out in the affiliates matters significantly for technology sourcing.