Constructing useful theory: The case of Six Sigma

Organizational practices related to Six Sigma are believed to have resulted in improved organizational outcomes. The academic community, however, continues to lack understanding of the constructs and causal relationships underlying Six Sigma. Hence, discussion of Six Sigma is buffeted by anecdotal experience reported from practice. We evaluate Six Sigma through the lens of literature on theory development to explain why the Six Sigma constructs, assumptions, and causal relationships are inconsistent with theory development principles. Dr. Anilkumar N. Kharkar has retired from Corning Incorporated.     

Toward a unified theory of consumer acceptance technology

In the last few decades, scholars and practitioners have increasingly tried to understand the factors that influence technology acceptance. Theories and models developed by scholars have tended to focus on the role of cognition and have rarely included affect. The few studies that have incorporated affect have tended to measure a single emotion rather than modeling it comprehensively. This research addresses that inadequacy in our understanding of technology adoption by merging two previously unrelated models: TAM (the Technology Acceptance Model) and PAD (the Pleasure, Arousal, and Dominance paradigm of affect). This study also examines an enhanced view of cognition. The product of this unified theoretical framework is referred to as the Consumer Acceptance of Technology (CAT) model. The results of a test using structural equation modeling provide empirical support for the model. Overall, the CAT model explains over 50% of the variance in consumer adoption intentions, a considerable increase compared to TAM. These findings suggest that substantial improvement in the prediction of technology adoption decisions is possible by use of this model with its integration of affect and cognition. © 2007 Wiley Periodicals, Inc.     

Partners in protest: parents,unions and anti‐academy campaigns

An analytical framework has been developed in order to enhance our ability to interrogate and understand the critical factors for successful union–community coalitions. The framework is then tested on a single case study, a campaign run by trade unions, parents and community groups engaged in opposing academisation of their community school. The framework helps structure analysis and aids evaluation of the impact of activists' choices on campaign outcomes.     

Professor Mirrlees' Contribution to Economic Policy

This paper looks at Professor Mirlees' important contribution to the theory and practice of project evaluation. Despite the apparent relevance of this work to practical policy making, the approach has had only limited application. The paper explores why the Little-Mirrlees' technique of project evaluation has been less widely used than was initially anticipated. Given this disappointing use, the paper argues that Professor Mirrlees' main contribution to economic policy lay in the powerful support his work gave to trade liberalization.     

Enriching Exchange

A bstract AS economic sociologists have been arguing for some time, markets are not to be abstractly opposed to other social relations but rather to be understood as embedded in them, and indeed subject to the same kinds of analysis as other social relations. However, many accounts of embeddedness explain it in structural terms and still operate with an impoverished notion of culture. On the other hand, relatively few cultural sociologists have considered cultural dimensions of economic action. I first argue that there is a rich agenda for cultural investigation which has yet to be fully exploited in economic sociology, and fascinating work on economic embeddedness which could be enriched with more culturally oriented analysis and research. I go on to distinguish three issues on this agenda which are more often collapsed, arguing that the meaning of markets should be investigated in terms of the cultural construction of objects of market exchange, the cultural construction of parties to market exchange, and the cultural construction of norms of exchange. Distinguishing these three dimensions of market culture is productive because it links apparently disparate types of investigation and allows more precisely specified questions about their relations. Finally, I suggest that norms of market exchange are drawn from a richer symbolic repertoire than is usually imagined: reciprocity and redistribution, as well as market norms, are likely to be important as norms of mundane market action.     

Bank market power, economic growth and financial stability: Evidence from Asian banks

This paper examines whether Asian banks are still prone to moral hazard in the aftermath of the 1997 Asian crisis. Using a sample of commercial banks from 12 Asian countries during the 2001–2007 period, our empirical findings highlight that greater market power in the banking market results in higher instability. Although banks are better capitalized in less competitive markets their default risk remains higher. A deeper investigation however shows that such behaviour is dependent on the economic environment. Higher economic growth contributes to neutralize greater risk taking and higher instability in less competitive markets.     

A Household Production Analysis Of Religious

A bstract Two conventional wisdoms are prevalent among churchgoers with regards to monetary contributions. One is that contributions of their time and money to their church are complementary. The other is that churches are in competition with other charitable organizations for church members'contributions. This study employs the household production model to test these conventional wisdoms. The first is supported (church members who contribute more money also contribute more time) while the second is rejected (churchgoers who contribute more to their church are also more generous to other charitable organizations). Policy implications include advising churches that wish to increase members'financial contributions to focus on increasing member involvement, and to jointly sponsor activities with nonreligious charitable organizations.     

Building the case for financial education

The need for financial education among Americans is often demonstrated with alarming rates of bankruptcy, high consumer debt levels, low savings rates, and other negative outcomes that may be the result of poor family financial management and low financial literacy levels. The collective response by public and private organizations to the accepted and often demonstrated need for financial education has been impressive in size and scope. This article provides an overview of the wide range of programs aimed at improving Americans’ financial literacy as well as a short review of the current evidence of the effectiveness of financial education programs. We advocate for the adoption of a comprehensive framework or approach to evaluation to assist those currently delivering, and planning to deliver, financial education and highlight some of the key challenges. A five‐tiered approach to program evaluation is described and outlined to provide a general framework to guide financial education evaluation.     

Country-of-origin, animosity and consumer response: Marketing implications of anti-Americanism and Francophobia

Anti-Americanism and Francophobia express a consistent hostility toward the government, culture, history or people of the US and France or the Francophonie (the global community of French-speaking peoples). This study explores interactions between country-of-origin (COO) effects and animosity expressed through anti-Americanism and Francophobia through analysis of scholarly studies, several decades of articles from the general and online press in the US and France, and ethnographic fieldwork in France and the US results reveal interesting inconsistencies and variability in national expressions of consumer animosity and response to COO cues over the time of the study, underlining the need for further longitudinal study of animosity, COO effects and consumer response. Implications of findings are examined with reference to theory development, marketing practice, and public policy.