The construct of retail store image is typically built based on a variety of the store's functional attributes. This conceptualization fails to consider the role of corporate social responsibility (CSR) polices and practices in forming store image. Results from a study of 460 consumers indicate CSR influences consumer store image. CSR is particularly effective at influencing store image when the retailer experiences a positive performance perception among its customers. Consumers shopping at such stores are more receptive to CSR programs, and experience significant increases in their level of satisfaction and loyalty to the store through the addition of these programs. 相似文献
We address the scheduling problem with the following characteristics: (i) there is a single machine available, (ii) the machine has limited capacity, and (iii) job value deteriorates with time. The problem is motivated from several real world situations, such as, downloading process of web pages, and scheduling of multiplexes. Since the problem is NP-hard, we propose new heuristics based on a multiplicative piece-wise metric as an approximation of the slope of job value deterioration. Computational results show that the proposed heuristics perform better than other existing heuristics for similar types of problems. 相似文献
Research in the area of retail store loyalty agrees that consumers reward retailers when they are satisfied with its products, services, and its image. Moreover, one would agree that if the retailer engages in unethical practices, the customer would quickly defect and even engage in word of mouth to influence others to defect. But this might not be the case universally. One consumer group that continues to be loyal to a retailer despite widespread unethical practices is the poor. A growing stream of research under the label of bottom of pyramid (BoP) and subsistence consumers has increasingly pointed out the market attractiveness of this segment to multinational companies. These poor consumers are individuals who earn approximately $2 per day. In this paper, we explain the nature of widespread unethical retail practices prevalent amongst the neighborhood retail stores (or kirana as they are referred to in India) that serve the BoP consumer, types of patronage behaviors, and the reasons ‘why’ these consumers continue to support the kirana store. The data for this paper comes from a qualitative study conducted with 58 urban poor consumers in India. This study carries significant implications for both domestic and multinational companies that market fast-moving consumer goods in the BoP market. 相似文献
Consistent with Jensen’s [Jensen, M., 2005. Agency costs of overvalued equity. Financial Management 34, 5–19] agency-costs-of-overvalued-equity prediction, we find that overvaluation is statistically and economically related to subsequent income-increasing earnings management. This relation is robust to a series of tests that address potential endogeneity concerns, including omitted variable bias and reverse causality. The agency costs of overvalued equity are substantial. Overvaluation-induced income-increasing earnings management is negatively related to future abnormal stock returns and operating performance, and this negative relation becomes more pronounced as prior overvaluation intensifies. Among the most overvalued firms, those with high discretionary accruals underperform those with low discretionary accruals during the following year by 11.88% as measured by the three-factor alphas, and by 12.87% points as measured by industry-adjusted unmanaged EBITDA-to-assets ratio. 相似文献
Trade misinvoicing should be seen as an element of de facto capital account openness. Traditional explanations for trade misinvoicing??high custom duties and weak domestic economies??are less persuasive in a world of high growth emerging markets that have low trade barriers. We construct a 53-country data set over a 26?year span, covering both industrialized and developing countries, to study the phenomena of export and import misinvoicing. Capital account openness, differentials in interest rates, political stability, corruption, indebtedness and the exchange rate regime are identified as factors related to misinvoicing. 相似文献
Today, small and large business houses operate collaboratively for the efficiency in the functioning of supply chains. Larger organisations mostly depend on small companies to supply majority of its components and thus they need to be careful while selecting their suppliers. Small organisations performing innovatively and supplying technologically upgraded as well as quality products at a cheaper rate can be a boon for the larger enterprise. This study develops a model for evaluating and selecting small firms as suppliers on the basis of their innovativeness. Best–Worst multi-criteria method is used to rank criteria of innovativeness and also to calculate their weights on the basis of expert opinion. Fuzzy TOPSIS methodology is used to rank the suppliers with respect to these criteria and finally select the best supplier among the available alternatives. A real-world application is illustrated by taking a case of auto component manufacturer and its seven suppliers, 5 main criteria and 23 sub-criteria are taken up for the study.
Abbreviations: AHP: analytical hierarchal process; ANP: analytical network process; DEMATEL: decision-making trail and evaluation laboratory; EMS: environment management system; ELECTRE: ELimination Et Choix Traduisant la REalité (elimination and choice expressing reality); FPIS: fuzzy positive ideal solution; FNIS: fuzzy negative ideal solution; ISM: interpretative structural modelling; PROMTHEE: preference ranking organisation method for enrichment evaluation; SME: small and medium enterprises; TOPSIS: technique for order preference by similarity to ideal solution; QFD: quality function deployment; VIKOR: VlseKriterijuska Optimizacija I Komoromisno Resenje; SP1; SP2; SP3; SP4; SP5; SP6; SP7: Various suppliers used as alternatives 相似文献
A systematic approach to find out the probability of Ammonia tank failure was adopted and a consequence analysis in case of accidental Ammonia release from refrigerated ammonia storage tanks was made. The study revealed that construction of a concrete bund wall around the tanks is not justified. Instead, it would be adequate to upgrade the safety in the common dyke around the tanks by adopting additional conventional methods. 相似文献
This paper uses country-level data of European Economic Area countries between 1989 and 2016 to examine the interactions between economic growth, innovation, and financial market activities, with specific reference to the bond and insurance markets. Our intent is to know whether causality runs among these variables both ways, or not at all. Using a vector error correction model, the study finds that financial market activities and economic growth determine innovation activities in these countries. Additionally, the study also finds bidirectional Granger causality between financial market activities and economic growth, as well as between innovation activities and economic growth. 相似文献
Anecdotal evidence relates corruption with high levels of military spending. This paper tests empirically whether such a relationship exists. The empirical analysis is based on data from four different sources for up to 120 countries during 1985–1998. The association between military spending and corruption is investigated by using cross-section and panel regression techniques. The results suggest that corruption is associated with higher military spending as a share of both GDP and total government spending, as well as with arms procurement in relation to GDP and total government spending. The results can be interpreted as evidence that defense spending may be used as a component of an indicator of the quality of governance. 相似文献