Accounting for heterogeneity in cross‐country bank efficiency comparisons

In this article, we investigate the significance of the heterogeneity problem in banking efficiency research by using stochastic frontier techniques. The cost frontier function is estimated on a sample of banks from new European Union members from Central and Eastern Europe and the Baltics (CEEB) for the 1998–2007 period. The results imply that environmental variables can only partly control for the presence of heterogeneity in the sample. By employing the ‘true’ random‐effects model as originally proposed by Greene (2005a, 2005b) , the unobserved heterogeneity that is typically associated with the complexity of the banking environment is additionally taken into account. This approach is found to result in considerably smaller differences in average country efficiency levels, which implies that CEEB countries represent a relatively homogeneous group in terms of bank performance.     

Wage premium in the state sector and state‐owned enterprises: Econometric evidence from a transition country in times of austerity

This paper investigates the differences in the wage premium and compliance with the wage cut introduced in Serbia at the end of 2014, between two subsectors of the public sector: the state sector and state‐owned enterprises. Results show that before the austerity measures were introduced, the conditional wage premium was, on average, higher in state‐owned enterprises than in the state sector, with significant differences from the median to the top of the wage distribution. After the austerity measures were introduced, the wage differences between the subsectors deepened, due to lower compliance of state‐owned enterprises with the wage cut.     

R&D portfolios in environmentally friendly automotive propulsion: Variety, competition and policy implications

In this article, we analyze R&D portfolios in environmentally friendly automotive propulsion including alternative fuel options. We argue that at the current stage of development, substitution of conventional car technology by a new automotive propulsion technology may lead to premature lock-in of suboptimal technology. To avoid such lock-in, one should value the variety of current R&D activity that enables organizations to learn from multiple options and to create spillovers between options. We further argue that the existence of technological variety is not a sufficient condition to avoid lock-in. Organizational variety is also required to sustain competition and avoid the dominance of few firms that possibly enforce a suboptimal technology within the sector. To assess whether recent developments in R&D have led to both technological variety and organizational competition, we analyze United States Patent and Trademark Office (USPTO) patents in low-emission vehicles (LEVs) during the period 1980–2001 using entropy statistics. Results show that both technological variety and organizational competition have increased steadily since the early nineties, suggesting that premature lock-in is unlikely to occur. From an environmental policy evaluation perspective, we consider the findings as a positive evaluation of the 1990 Californian Low Emission Vehicle program.     

The Motivation Factors of Sales Personnel in Financial Institutions

The motivation is an employee＇s internal relationship in the form of behaviour directed towards a specific goal and is manifested as an important factor for overall organisation performance. The goal of any business is to motivate employees to perform work with the maximum results. The work motivation is complex and dynamic feature of human resources and influences to motivation are very broad and diverse. The material forms of motivation are different compensation that employees receive for their work in the company. They appear in the financial and non-financial forms （paid or in the form of various services）. The goal of this research is to identify the main factors of human resources motivation in financial institutions （banks）. The questionnaire will be used as a research instrument and consists of two parts. The first part of the questionnaire will focus on socio-demographic characteristics and the second part concentrates on the motivation variables of material and immaterial character. Applying adequate knowledge discovery research methods will be identified as the main motivation components of selling persons in financial institutions.     

Tax competition in a fiscal union with decentralized leadership

This paper examines capital tax competition in the presence of an interstate transfer policy without federal commitment. Lack of commitment implies that local tax policy is chosen prior to federal transfers. The paper's main result is that ex-post federal policy neutralizes horizontal fiscal externalities, insulating tax policy from capital mobility. Federal policy, however, introduces a new source of inefficiency unrelated to tax competition. Specifically, ex-post transfer payments prove to be equivalent to an interstate revenue-sharing system which may render federal intervention in the presence of fiscal externalities welfare-deteriorating relative to tax competition.     

On the value relevance of customer satisfaction. Multiple drivers and multiple markets

Existing research implicitly assumes that all factors known to influence customer satisfaction are likewise important for investor behavior. However, if investors do not equally value activities targeting different satisfaction drivers, managers focusing on short-term stock returns might over- or under-emphasize certain satisfaction drivers to the detriment of the long-term success of the firm. Therefore, we extend prior research on the value relevance of customer satisfaction by assessing the relationship between the dynamics of key satisfaction drivers and contemporaneous risk-adjusted stock returns. Moreover, we compare three major markets using a dataset covering nearly the entire set of car brands sold between 2004 and 2008. Our results show that investors react to information related to perceived product quality, whereas, surprisingly, the cost of ownership and dealer service quality are unimportant despite the importance attributed to them in consumer research. Furthermore, we observe that information concerning the U.S. market dominates that of the UK and German markets.