The impact of external environmental on business process management and organizational performance

The external business environment as a variable for explaining the impact of business process management (BPM) on organization performance is investigated. The developed model is tested using partial least squares, using a survey on human resource/information technology managers in Malaysia. Statistical results show that dynamism and hostility influence the degree of implementation of BPM. The extent of BPM also has an impact on organization performance. The model can be used by organizations to assess their level of BPM success depending on specific environmental characteristics. This research also contributes to understanding an environment–BPM–performance interface in a developing economy, not previously examined.     

Ethnic minority consumers' responses to sales promotions in the packaged food market

Many scholars have stressed the significance of understanding ethnic minority subcultures and the associated cultural dimension for marketing. Most of the previous research involving ethnic minority consumers has largely focused on coupon usage and remains North American in origin and application. Also, previous research emphasises the short-term nature of sales promotions, ignoring their dynamic effects in specific consumption settings such as the family. The paper explores ethnic consumers' responses to different sales promotional formats for packaged food products in family settings. Face-to-face in-depth interviews were conducted in original settings involving ethnic participants who regularly shopped at mainstream supermarkets, and who were the principal grocery shoppers for the family. Findings suggest that sales promotions have the potential to make consumers more responsive, less responsive or even hostile to sales promotional offers and while some promotions are better perceived than others, their overall effectiveness is largely determined by their “net-worth” as perceived by ethnic consumers in a given shopping situation. The paper discusses implications for retailers, particularly for those having store locations in market areas with high concentrations of ethnic consumers.     

Contents of Volume 44

Volume Contents

Contents of Volume 44     

Currency crisis transmission through international trade

The Eurozone recent crisis has shown how balance of payments problems in less developed European Monetary Union (EMU) member countries can affect EMU trading partners, spreading the crisis to a larger group of countries. This paper introduces a three-country dynamic general equilibrium model to analyze whether and how terms of trade effects can generate a spillover effect or a currency crisis transmission between countries. Specifically, using a two period model, it incorporates world market clearing conditions for tradables into a new theoretic model, analyzes net capital flow movements between countries, and establishes cross-border macroeconomic linkages. This paper shows how a currency crisis can transmit through the real (trade) sector channel of the economy.     

An economic production and remanufacturing model with learning effects

Managing inventory in reverse logistics has been receiving much attention in recent years. One inventory problem that has been of interest to researchers is the production and remanufacturing model, where used items are collected and remanufactured to satisfy customer demand. The available models in the literature do not discuss the learning effects in production and remanufacturing processes. This may not be true in industries where labour costs and learning costs are expensive. By modelling these learning effects, management may use established learning models to better utilize capacity, manage inventories, and coordinate production and distribution throughout the chain.This paper extends the production, remanufacture, and waste disposal model by assuming learning to occur in both production and remanufacturing processes. However, this paper also assumes that improvements due to learning require capital investment. Mathematical models are developed, numerical examples are provided, and results are discussed.     

Tourism in ASEAN-5: A novel panel unit-root test for shocks persistence with gradual structural breaks and common factors

This study investigates whether shocks to tourist arrivals in Indonesia, Malaysia, Philippines, Singapore, and Thailand (ASEAN-5) are permanent or transitory, given the frequent and severe external shocks experienced by the tourism industry. Using monthly data from 2000 to 2019, we employ a novel panel unit-root test that controls for cross-correlations, multiple gradual structural breaks, and other nonlinearities present in the data to assess the stationarity properties of tourist arrivals. Additionally, we apply a panel unit-root test that controls for cross-correlations and allows for abrupt structural changes for robustness. The empirical findings reveal that shocks to tourist arrivals in the ASEAN-5 countries exert persistent effects. Our results demonstrate nonstationarity within the series, illuminated by our careful consideration of both gradual and abrupt structural breaks. This finding underscores the necessity for policy interventions to mitigate the impact of adverse shocks on the tourism industry.     

Problem-centred research and knowledge-based theory in the professional accounting setting

The paper discussess the emerging need for theory development and much more extensive task and context analysis with respect to cognition in the professional accounting setting (“accounting” being taken to include the various accounting, auditing, tax and related subjects about which accounting professionals exercise judgment). The paper examines how such theory development and task and context analysis can improve the research and its contribution to understanding the professional settings that are the province of accounting research. Our analysis reflects our proposal that accounting judgment research contribute more strongly to the general body of accounting research, and deal better with practitioners' problems. From our analysis, we conclude that the lack of theory development is associated with several problems in the research, including an over-emphasis on transference of simplified models from psychology, inappropriate use of normative criteria for evaluating performance, and an over-emphasis on accountants and auditors rather than accounting and auditing. We offer a large number of constructive comments about task analysis, theory development and other steps to guide future accounting judgment research.     

Return home and start new businesses: internal migration in China

Internal migration patterns in China are characterised by rapid urbanisation and cross‐regional movement and more recently by the return of migrants to their native counties. This study investigates the drivers of migrants' permanent return and their likelihood of starting new businesses in their counties of origin. The results suggest that migrants are discouraged from permanent resettlement in urban areas because of family ties and the aspiration to start businesses in their villages of origin. The study also provides evidence that the probability of starting a business upon return is affected by the migrants' accumulation of work experience, business experience, the savings earned while away, financial stability, and the social capital they have in their home counties. The results provide important insights for emerging countries in overcoming rapid urbanisation and imbalanced regional economic growth.     

Will Consumers Purchase Stevia as a Sugar Substitute?: An Exploratory Study on Consumer Acceptance

Stevia rebaudiana Bertoni, commonly known as Stevia, is an ancient sweet herb native to Paraguay. The plant, especially the leaves, has a sweetening effect 300 times sweeter than saccharose. Malaysia has taken a particular interest in promotion of Stevia derivatives as a precautionary measure to combat chronic diseases. This study aims to investigate factors that influence the acceptance of Stevia-based products by consumers. Face-to-face interviews were conducted using a structured questionnaire with 900 consumers from Klang Valley areas. The results revealed that most of the respondents were willing to use Stevia-based products as a substitute for sugar. There was also a significant relationship between level of education and consumer’s willingness to change for Stevia-based products. Health benefits, promotion, availability, and price were found to be the most influential factors toward acceptance of Stevia-based products by consumers. An effective promotion is necessary to increase consumer’s awareness toward a more healthy diet.