The influence of service orientation discrepancy between managers and employees on employees’ affective outcomes

This study attempted to relate service orientation discrepancy (SOD) between employees and managers to employees’ affective reactions [role conflict (RC), role ambiguity (RA), job satisfaction (JS), and organizational commitment (OC)] in the restaurant industry. The findings of the study indicate that there is a SOD between managers and employees; employees saw themselves as more enthusiastic and less bureaucratic than managers. When this SOD was correlated with employee outcomes such as RC, RA, JS, and OC, the results indicated that SOD had a direct effect on RC, JS and OC. SOD also had indirect effects on JS, and OC through RC and RA. RC had a direct effect on JS and an indirect effect on OC. RA had a direct effect on JS. Finally, JS had a direct effect on OC.     

Pakistan tourism industry and challenges: a review

Travel and tourism has great association with other industries in the national economy making major indirect earns and also enhances foreign investment, opportunities of trade, investments in private, local development, and public infrastructure. Pakistan has rich potential of tourism due to its rich culture, geographical and biological diversity, and history. Tourism has developed as an instrument for creating considerable economic gains. The country has various tourist destinations at Swat, Malam Jabba, Behrain, Kalam, Shangla, Balakot, Kaghan, Naran, Ayoubia, Murree, Chitral, Gilgit Baltistan, Hunza, and Neelam valleys, other mountainous ranges, and historical and archaeological sites. Pakistan has great potential and offers diverse opportunities for tourists, such as trout fishing in the glacial water of Gilgit Baltistan and Swat rivers, Shandur Polo traditional tournament, paragliding, rock climbing, and trekking in northern areas, Jeep and camel safari in the Cholistan desert, Wild Boar hunting, and crabbing in the Arabian Sea.     

Retaining a diverse workforce: the impact of gender‐focused human resource management

Demography theory suggests that high gender diversity leads to high turnover. As turnover is costly, we tested the following: a main effect prediction derived from demography theory, and a moderating effect prediction derived from the relational framework. Data on 198 publicly listed organisations were collected through a human resources decision‐maker survey and archival databases. The results indicate that higher gender diversity leads to lower turnover in organisations with many gender‐focused policies and practices. Findings suggest that organisations can lower their turnover rates by increasing their gender diversity and by implementing gender‐focused policies and practices.     

The public R&D and productivity growth in Australia's broadacre agriculture: is there a link?

This paper investigates the dynamic relationships between research and development (R&D) expenditure and productivity growth in Australian broadacre agriculture using aggregate time series data for the period 1953 to 2009. The results show a cointegrating relationship between R&D and productivity growth and a unidirectional causality from R&D to TFP (total factor productivity) growth in Australian broadacre agriculture. Using the dynamic properties of the model, data from beyond the sample period are analysed by employing the variance decomposition and the impulse response function. The findings reveal that R&D can be readily linked to the variation in productivity growth beyond the sample period. Furthermore, the forecasting results indicate that a significant out‐of‐sample relationship exists between public R&D and productivity in broadacre agriculture.     

Measuring health expenditures and outcomes in saarc region: health is a luxury?

The objective of the study is to investigate the link between health care expenditures (HCE), economic growth and health outcomes (i.e., life expectancy (LE), infant mortality and the share of elderly people) for a panel of South Asian Association for Regional Cooperation (SAARC) countries; namely, Afghanistan, Bangladesh, Bhutan, India, Maldives, Nepal, Pakistan and Sri Lanka; over the period of 1995–2010. The developed panel cointegration technique is employed for analysis of short and long-run relationship between the variables. The results of panel cointegration found that there is a long-run relationship between health expenditures, economic growth and health outcomes in SAARC region. The estimated results indicate that both, LE and share of elderly people in population have a negative relationship related to the HCEs which signifies that HCEs are luxury goods in SAARC countries. The burden of aging population can be lowered by provision of quality health services and utilization of their experience and knowledge in dynamics of economic development forecasting. Furthermore, there is no significant relationship found between infant mortality rate (IMR) and HCEs which implies that HCEs do not provide sufficient benefits to reduce infant mortality. Similarly, HCEs are not enough in generating GDP, lowering IMR and increasing LE in SAARC region. The implementation of appropriate tax reform, stable food prices and trade promotion for low transaction cost medical equipment is required for the SAARC region.     

An exploratory study of organizational flexibility in Malaysia: a research note

This note reports on an exploratory study examining the relationships between rules on employee behaviour and on management discretion and other aspects of organizations in Malaysia. Using the data from thirty-five Malaysian organizations, the authors highlight the differences between the implications of the rules for the two groups and their relationships with company performance.     

On uniform convergence of undiscounted optimal programs in the Mitra–Wan forestry model: The strictly concave case

In this paper, we show that the 1986 Mitra–Wan result establishing asymptotic convergence of maximal programs to the unique golden-rule forest in the case of undiscounted, strictly concave felicity functions can be strengthened, in the same setting, to the  uniform  asymptotic convergence of  optimal  programs to the unique golden-rule forest. We work with a notationally reformulated version of the model that may have independent interest.     

Optimum allocation in Bayesian stratified two-phase sampling when there arem-attributes

The problem of optimally allocating a sample amongk-strata at the second phase of a two-phase sampling procedure when the sampling is for proportion has been discussed byNewbold [1971] and then by the author [Khan, 1972].This paper deals with optimum allocation of the sample amongk-strata at the second phase of a two-phase sampling procedure, when the sampling is form-attributes. The problem is to estimate the proportion of each attribute in the population. Here (m–1) dimensional Dirichlet distribution is taken as the prior distribution.     

Consumer self‐construal and trust as determinants of the reactance to a recommender advice

Commercial recommendation agents (RAs) represent an important type of the decision support systems (DSSs) that are widely used by online retailers and firms. To date, little is known about the factors that shape the user's decision making and reactance toward the recommendations of these agents. Building on theories from psychology and information systems domains, this research proposes that a user's self‐construal and trust are two relevant factors that interact to shape the behavior toward the RA advice. Two studies, the first conducted using potential online customers and the second conducted at a behavioral laboratory, provided support to this proposition. The first study considered RA trust and showed that activating the interdependent self leads users with low (high) trust to exhibit high reactance behavior toward the RA advice. The second study variated trust using trust cues and corroborated the latter finding, while showing no important impact for the psychological reactance trait. As expected, in both studies the reactance behavior of independent users was not affected by trust. These results contribute by underscoring that social interdependence extends to RAs because the role of trust becomes salient when the interdependent self is activated for a user.