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231.
Corporate social responsibility (CSR) has emerged as an effective way for firms to create favorable attitudes among consumers.
Although prior research has addressed the direct influence of proactive and reactive CSR on consumer responses, this research
hypothesized that consumers’ perceived organizational motives (i.e., attributions) will mediate this relationship. It was
also hypothesized that the source of information and location of CSR initiative will affect the motives consumers assign to
a firms’ engagement in the initiative. Two experiments were conducted to test these hypotheses. The results of Study 1 indicate
that the nature of a CSR initiative influences consumer attribution effects and that these attributions act as mediators in
helping to explain consumers’ responses to CSR. Study 2 suggests that the source of the CSR message moderates the effect of
CSR on consumer attributions. The mediating influence of the attributions as well as the importance of information source
suggests that proper communication of CSR can be a viable way to inculcate positive corporate associations and purchase intentions. 相似文献
232.
A continuing challenge for researchers and practitioners alike is the lack of data on the effectiveness of corporate–community
investment programmes. The focus of this article is on the minerals industry, where companies currently face the challenge
of matching corporate drivers for strategic partnership with community needs for programmes that contribute to local and regional
sustainability. While many global mining companies advocate a strategic approach to partnerships, there is no evidence currently
available that suggests companies are monitoring these partnerships to see if they do, in fact, represent ‘strategic’ investments.
This article argues that applying the management concept of ‘investment performance’ to corporate–community partnerships requires
questioning traditional evaluation methods that focus on the results of programmes or activities. We adopt a case study approach
to introduce an evaluation framework that considers performance from both corporate and community perspectives and that conceptualises
partnership performance as comprising four aspects: (1) the contribution of the partnership to the overall portfolio of a
company’s community investment programmes, (2) the appropriateness of the partnership model, (3) the effectiveness of the
partnering relationship and (4) the ability of the partners to achieve programme goals. The application of this evaluation
framework to an established corporate–community partnership programme provided some useful insights as to how partnership
performance can be improved. 相似文献
233.
Shallini S. Taneja Pawan Kumar Taneja Rajen K. Gupta 《Journal of Business Ethics》2011,101(3):343-364
Owing to the growing academic and practitioner’s interest in the field of Corporate Social Responsibility, there is a need
to do a comprehensive assessment and synthesis of research activities. This article addresses this need and examines the academic
literature on Corporate Social Responsibility and Performance using a paradigmatic and methodological lens. The objective
of this article is fourfold. First, it examines the status of CSR research from its beginning especially after 1970 to year
2008 in leading academic journals and reports to assess the focus areas of research on CSR so far. Second, it analyzes the
research paradigms adopted in these research articles using the Operations Research Paradigm framework. Third, it compares
and contrasts various kinds of research articles, methodologies, and research designs used in various researches in literature.
Finally, it uncovers the implications of this study and directions for future research. 相似文献
234.
Patricia H. Werhane Laura P. Hartman Dennis Moberg Elaine Englehardt Michael Pritchard Bidhan Parmar 《Journal of Business Ethics》2011,100(1):103-118
There are important synergies for the next generation of ethical leaders based on the alignment of modified or adjusted mental models. This entails a synergistic application of moral imagination through collaborative input and critique, rather than “me too” obedience. In this article, we will analyze the Milgram results using frameworks relating to mental models (Werhane et al., Profitable partnerships for poverty alleviation, 2009), as well as work by Moberg on “ethics blind spots” (Organizational Studies 27(3):413–428, 2006), and by Bazerman and Chugh on “bounded awareness” (Harvard Business Review, 2006; Mind &; Society 6:1–18, 2007) Using these constructs to examine the Milgram experiment, we will argue that the ways in which the experiments are framed, the presence of an authority figure, the appeal to the authority of science, and the situation in which the naïve participant finds herself or himself, all create a bounded awareness, a narrow blind spot that encourages a climate for obedience, brackets out the opportunity to ask the moral question: “Am I hurting another fellow human being?” and may preclude the subject from utilizing moral imagination to opt out of the experiment. We will conclude that these forms of almost blind obedience to authority are correctable, but with difficulty. We will argue that linking the modification of mental models to an unbinding of awareness represents an important synergistic relationship and one that can build effectively on the lessons learned from our experience with moral imagination. 相似文献
235.
Jeremy Galbreath 《Journal of Business Ethics》2011,104(3):421-432
Most studies on climate change response have examined reductions in greenhouse gas (GHG) emissions. Yet these studies do not
take into account ecosystem services constraints and biophysical disruptions wrought by climate change that may require broader
types of response. By studying a firm in the wine industry and using a research approach not constrained by structured methodologies
or biased toward GHG emissions, the findings suggest that both “inside out” and “outside in” actions are taken in response
to climate change. While attempts are made by the firm to curtail and reverse climate change through management of carbon
emissions, evidence suggests a clear pattern of actions designed to adjust to the adverse consequences of climate change as
well. The results both confirm and extend previous findings and suggest that the level and breadth of response to climate
change is shaped by situated attention, structural controls, and industry type. 相似文献
236.
Destructive narcissism is recognized increasingly as a serious impairment to good corporate leadership and ethical conduct.
The Chief Executive Officer’s letter to shareholders (an important formal corporate communications medium) has potential to
provide linguistic traces of destructive narcissism and insight to aspects of corporate leadership and the ambient ethical
culture of a company. We demonstrate this potential through selective analyses of the letters of the Chief Executive Officers
of Enron, Starbucks, and General Motors. 相似文献
237.
Martina Schäfer Melanie Jaeger-Erben Aguinaldo dos Santos 《Journal of Consumer Policy》2011,34(1):175-196
In current political and scientific debates on sustainable consumption, the low- and middle-income classes of emerging countries
are gaining attention. One common feature of such debates is the idea that these emerging consumer classes could be motivated
to “leapfrog” directly to environmentally and socially aware consumption patterns and, thereby, avoid adopting the resource-intensive
consumption styles of populations in industrialized countries. To be able to adapt sustainable product development or sustainable
communication strategies to the needs of low- and medium-income classes, it is necessary to know more about the basic consumption
orientations, current consumption habits, and future consumption aspirations of these societal groups. In order to contribute
towards filling that knowledge gap, an exploratory survey was conducted, taking the example of emerging low- and middle-income
classes in a Southern Brazilian city. The survey identified five different consumer types: the Home-Centered Traditionals, the Indifferent, the Up-to-date Privileged, the Wanna-be Materialists, and the Quality of Life-Oriented Postmaterialists. The paper outlines some ideas concerning how these types can be addressed with target-group-specific products and services
as well as differentiated sustainability communication strategies. We conclude, however, that “leapfrogging” of Brazilian
low- and middle-income classes towards sustainable consumption is not a very likely option. There are certain consumption
orientations that sustainability strategies can link to, but these trends are not likely to compensate the general tendencies
towards a resource-intensive lifestyle following the model of the industrialized countries. 相似文献
238.
Onyeka K. Osuji 《Journal of Consumer Policy》2011,34(4):437-453
The Unfair Commercial Practices Directive 2005 (UCPD) attempts to achieve a full harmonization of the rules against unfair
business-to-consumer (B2C) practices. However, this paper argues that the UCPD cannot resolve disparities in national laws
because of a lack of clarity of concepts and the existence of uncertain substantive and enforcement provisions. This is demonstrated
by the Ferguson v British Gas case which extended the loosely formulated UK Protection from Harassment Act 1997 (PHA) to B2C harassment cases covered by
the UCPD. Ferguson highlights contradictions in the approaches of the two systems which suggest loopholes in the UCPD’s full harmonization goal.
As well as proposing the amendment of the PHA, the paper suggests that complete harmonization requires that issues of clarity
of concepts, definitions, liability, ancillary tort claims, and enforcement rights which create room for creative interpretations
and lack of uniformity should be addressed. A one-stop legislation approach to transposition can also improve harmonization. 相似文献
239.
Juan José Tarí 《Journal of Business Ethics》2011,102(4):623-638
This article presents a systematic literature review on quality management and social responsibility (focusing on ethical
and social issues). It uses the literature review to identify the parallels between quality management and social responsibility,
the extent to which qualitative, quantitative and mixed methods are used, the countries that have contributed most to this
area, and how the most common quality management practices facilitate social responsibility. The literature review covers
articles about quality management and social responsibility (focusing on ethical and social categories) based on a computer
search in three databases, namely ABI Inform, Emerald and Science Direct, and includes articles dealing with the subject that
were found in the lists of references of the articles found in the primary search, as well as a search in six top management
journals. The results show (1) the journals most likely to publish this type of article; (2) the range of qualitative, quantitative
and mixed methods used; (3) the most productive countries in this field; (4) the parallels between quality management and
social responsibility; and (5) how the most common quality management practices facilitate ethical behaviour and social aspects. 相似文献
240.
Turbulence over the industry life cycle is examined for the case of Portugal using the lowest possible level of industry aggregation,
thus allowing for the use of panel data to study the evolution of product markets. Replacement of exiting firms by subsequent
entrants plays a primary role in generating turbulence in high growth markets, while displacement of incumbents by recent
entrants is the main selection force in declining markets. As the industry life cycle progresses, trial-and-error entry and
entry mistakes decrease, and turbulence subsides. 相似文献