Isabella Beeton: Management as "Everything in its Place"

This article describes the precepts set out in one of the most successful books on management ever written, Mrs Beeton's 'Book of Household Management'. It then uses her work to throw light on two modern management debates: the relationship between strategic and operations management; and order/bureaucracy as against adaptability/chaos.     

The importance of importance: Its impact on decision-making in mall retail categories during an economic downturn

The study examines how, during an economic downturn, the perceived importance of the value offering of retail store categories, as identified by a major international mall operator based in Australia, influences the relationship between consumers’ shopping attitudes and likelihood of purchasing in those categories. The findings show variance in the importance pertaining to retail store categories between those that have and those that have not altered their shopping behaviour. Different mediating effects were found in the major, mini-major, leisure, apparel, and mobile phone categories, suggestive of each group having differing levels of self-interest in the value offerings of each category, thus, symptomatic of dissimilar decision-making strategies for each group. Contributions to theory and practice are discussed.     

The Demand for Food Products: An Analysis of Interpurchase Times and Purchased Quantities

In this paper we study household purchase behaviour of storable food products. An inventory model is developed in which the household chooses an optimal stock level of the product. Storage of the product is costly, there is a fixed cost per purchase occasion, and the market price is sometimes discounted because of price promotions. We show that the optimal purchase policy is an s , S policy. The model is used to derive predictions on the correlations between interpurchase times and purchased quantities on the one hand, and prices on the other. These predictions are empirically verified using consumer panel data.     

Technology agreements in Great Britain: a survey 1977–83*

Since 1979, the TUC has encouraged affiliated unions to control the direction and application of new technology in the workplace by the negotiation of new technology agreements with employers. This article, using a recent survey of 240 such agreements, examines the progress that trade unions have subsequently made.     

Forecasting and mediation: Colorado and the clean air act

This paper presents an analysis of discussions designed to resolve technical differences, a process known as data mediation, between originators of divergent forecasts. Differing forecasts of future urban air quality by several agencies led to debate over revisions to the 1977 Clean Air Act proposed during the 97th Congress. Researchers for General Motors, the U.S. Environmental Protection Agency, and the State of Colorado disagreed over the ability of Denver, Colorado ever to attain the health standards for carbon monoxide if automobile emission for high altitude were relaxed. Data mediation led to resolution of some differences. The search for disconfirming evidence was a key element of the successful data mediation. In examining the process of that mediation, it was found that the search for disconfirming evidence requires: (1) balance of scientific expertise and credibility; (2) explicitness of assumptions; and (3) segmenting and bounding of the problem.     

Cautious optimism at the World Food Council

How does the World Food Council assess the changes that have taken place on the food scene since its establishment nine years ago? What is the outlook for structural reform in the agricultural and food sectors? What are their thoughts on the new hunger lobby, and on the growing movement which questions the value of much official aid? How does the Council see the prospects for the next decade? Robin Sharp went to Rome to find out.     

A comment on ‘A Multidimensional Scale for Measuring Business Ethics: A Purification and Refinement’

This comment is offered in response to Hansen's A Multidimensional Scale for Measuring Business Ethics: A Purification and Refinement. Five issues arising from Hansen's purification and refinement efforts are addressed. These include the issues of parsimony, predictive validity, collinearity, reliability, and what we see as a confusion between normative and positive theory.Dr. R. Eric Reidenbach is Professor of Marketing, and Director of the Center for Business Development and Research at The University of Southern Mississippi. He has written extensively on business and marketing ethics.Dr. Donald P. Robin, Professor of Business Ethics and Professor of Marketing, is coauthor with R. Eric Reidenbach of two recent books on business ethics with Prentice-Hall. He is a frequent lecturer on business ethics and is the author of several articles on the subject.     

Efficiency and productivity growth comparisons of European and U.S. Air carriers: A first look at the data

In this paper we carry out technical efficiency and productivity growth comparisons among the four largest European carriers and eight of their American counterparts. The time period of our comparisons is 1976 through 1986. This is a particularly interesting period since it begins just after the informal steps toward deregulation in the United States and ends just prior to the introduction of the first wave of reforms by the Council of Ministers in Europe. We also identify the potential efficiency gains of the European liberalization by comparing efficiency differences between the two carrier groups. The reductions in inefficiency describe the amount that inputs can be decreased without altering output.     

Specification of Distance Functions Using Semi- and Nonparametric Methods with an Application to the Dynamic Performance of Eastern and Western European Air Carriers

In this paper we examine the productive performance of a group of three East European carriers and compare it to thirteen of their West European competitors during the period 1977–1990. We first model the multiple output/multiple input technology with a stochastic distance frontier using recently developed semiparametric efficient methods. The endogeneity of multiple outputs is addressed in part by introducing multivariate kernel estimators for the joint distribution of the multiple outputs and potentially correlated firm random effects. We augment estimates from our semiparametric stochastic distance function with nonparametric distance function methods, using linear programming techniques, as well as with extended decomposition methods, based on the Malmquist index number. Both semi- and nonparametric methods indicate significant slack in resource utilization in the East European carriers relative to their Western counterparts, and limited convergence in efficiency or technical change between them. The implications are rather stark for the long run viability of the East European carriers in our sample.     

Images of the Virtuous Employee in China's Transitional Economy

We examine contemporary images of employee virtue and managers' perceptions of actual employee conduct in Wuhan, Beijing and Xi'an, drawing on document analysis and structured interviews with 112 respondents in ten case study companies. The image promulgation strategies of the one joint venture enterprise and the two private enterprises in our sample entailed active avowal of tradition linked employee virtue, drawing on a mixture of Communist and Confucian moral imagery. In contrast, most of the seven state-owned or predominantly state invested enterprises had abandoned or marginalized traditional Communist imagery, none promoted Confucian imagery, and two emphasized alternative images of one-sided servility toward the customer. We infer, from managers' accounts, that the abandonment of tradition linked images by the state-owned sector was a tacit acknowledgment of prior covenant violation, and that outside the state-owned sector, tradition linked moral propaganda contributed to moral atmosphere only when part of a consistent high-commitment HRM strategy. In drawing out implications for theory and further research, we note the different socio-political contexts of organizations in China and the West, discuss the relationship between bonds or covenants and psychological contracts, and compare tradition linked employee virtues with dimensions of organizational citizenship.