The influence of population characteristics on household response to a charity book collection based on pledges and social pressure

The success of a charitable campaign will depend on many factors, including solicitation technique, population characteristics, and type of charity. We implemented a randomised controlled trial to assess the effect of pledging and social pressure on the charitable donation behaviour of households. We implemented a charitable book collection in two different geographical areas, with one being more affluent, more ethnically diverse, and with higher levels of education. We received a marked variation in response: overall, across both treatment groups and control group, the number of households who donated books was higher in one area than the other. However, we did not find any evidence of a heterogeneous response to the pledge and social pressure interventions, compared to the control group.     

Shifting from Undersupply to Oversupply: Does NHS Workforce Planning Need a Paradigm Shift?

The National Health Service in England is currently halfway through the most austere decade in its history. Finding ways to improve health care efficiency is crucial to ensure the sustainability of the health system. While evidence of supply‐induced demand (SID) has often been used as an economic argument to restrict labour supply, in the UK the risks of SID may be much less than in health care systems with more deregulated entry into the market post‐qualification and with fee‐for‐service payment systems. This article focuses on the problem of staff shortages in nursing. We argue that, although an oversupply of some types of labour can add to cost pressures by increasing demand for health care services and that the cost of training staff is high, undersupply and poor labour planning lead to unintended consequences such as poor labour productivity. As a result there is a case for public policy to target an oversupply of nurses in the future. If government reforms to nurse funding help, they are to be welcomed.     

The double‐edged sword of recombination in breakthrough innovation

We explore the double‐edged sword of recombination in generating breakthrough innovation: recombination of distant or diverse knowledge is needed because knowledge in a narrow domain might trigger myopia, but recombination can be counterproductive when local search is needed to identify anomalies. We take into account how creativity shapes both the cognitive novelty of the idea and the subsequent realization of economic value. We develop a text‐based measure of novel ideas in patents using topic modeling to identify those patents that originate new topics in a body of knowledge. We find that, counter to theories of recombination, patents that originate new topics are more likely to be associated with local search, while economic value is the product of broader recombinations as well as novelty. Copyright © 2014 John Wiley & Sons, Ltd.     

The Cuban Missile Crisis: Leadership as Disturbance,Informed by History

The Cuban missile crisis of October 1962 cannot be over‐studied for the lessons it teaches about leadership. As documents have become declassified, it has now become known that President Kennedy and his team of advisors considered the crisis from multiple angles, ranging from a traditional response to perceived aggression to transactional leadership—in this case, secretly trading the removal of Soviet missiles in Cuba for the removal of American missiles in Turkey. The resolution of the Cuban missile crisis involved more than transactional leadership, however. In the complex negotiations that followed the discovery of the missiles, President Kennedy and his team of advisors experienced an evolution in their thinking, while operating under intense strain. The conceptual frameworks that best describe Kennedy's leadership in this context are Voegelin's notion of historical consciousness and Heifetz's conceptions of adaptive leadership.     

Effort and Performance: What Distinguishes Interacting and Noninteracting Groups from Individuals?

We study how group membership affects behavior both when group members can and cannot interact with each other. Our goal is to isolate the contrasting forces that spring from group membership: a free‐riding incentive leading to reduced effort and a sense of social responsibility that increases effort. In an environment with varying task difficulty and individual decision making as the benchmark, we show that the free‐riding effect is stronger. Group members significantly reduce their effort in situations where they share the outcome but are unable to communicate. When group members share outcomes and can interact, they outperform groups without communication and individuals. We show that these groups do as well as the best constituent member would have done on his or her own.     

Workplace Performance,Worker Commitment,and Loyalty

Using matched employer–employee level data drawn from the 2004 UK Workplace and Employee Relations Survey, we explore the determinants of a measure of worker commitment and loyalty (CLI) and whether CLI influences workplace performance. Factors influencing employee commitment and loyalty include age and gender, whilst workplace level characteristics of importance include human resource (HR) practices. With respect to the effects of employee commitment and loyalty upon the workplace, higher CLI is associated with enhanced workplace performance. Our findings that workplace HRs influence CLI suggest that employers may be able to exert some influence over the commitment and loyalty of its workforce, which, in turn, may affect workplace performance.     

THE FORMATION OF INFLATION PERCEPTIONS: SOME EMPIRICAL FACTS FOR EUROPEAN COUNTRIES

This paper investigates how households form their perceptions of consumer price inflation. Using data from the harmonized European Union consumer survey, we find that inflation perceptions are inefficient and highly heterogeneous, yet contemporaneously related to the actual rate of inflation. Consequently, we estimate how often households update their beliefs using Carroll's (2003) epidemiological model. Our results indicate that inflation perceptions are generally less responsive to new information than expectations. Unlike studies on expectations, we cannot confirm that a constant fraction of the population updates information every month. Also, the cross‐sectional heterogeneity of perceptions is higher than implied by infrequent updating alone.     

In-store music and aroma influences on shopper behavior and satisfaction

Retail markets are increasingly competitive and retailers continuously look to differentiate their retail offering. One way to differentiate is by providing a pleasant and exciting shopping ambience. This paper experimentally tests the effects of music (volume high or low) and aroma (vanilla scent present/absent) on young fashion shoppers in a real retail setting. Results show that volume of music and the presence of a vanilla aroma both have a significant impact on shoppers' emotions and satisfaction levels. Additional analysis reveals that the arousal induced by music and aroma results in increased pleasure levels, which in turn positively influences shopper behaviors, including time and money spend, approach behavior, and satisfaction with the shopping experience. Direct effects of arousal on behaviors as well as an interaction effect between music and aroma on pleasure and time spent in the store are also present. The paper contributes to the better understanding of shoppers' emotions and shopper behaviors in response to in-store atmospherics and offers retailers practical insights into how to create competitive advantage by customizing the atmosphere in their stores.