Broadband adoption,jobs and wages in the US telecommunications industry

This article evaluates the impact of broadband adoption on wage and employment levels among the local exchange companies in the US telecommunications industry for the period between 1988 and 2001. Broadband is a general purpose technology and its adoption and diffusion is expected positively to impact wages because of the need for higher level skill in its deployment and usage, but can also lead to less human capital usage because of a scale effect. Using the extent of fiber adoption among the local exchange firms as a measure of broadband deployment, it was found that broadband diffusion within and between the firms over time has had a positive and significant impact on wage levels but its impact on employment has been negative. As broadband diffusion increases, with substantial scope available to do so given the low levels of deployment both among the local exchange firms studied and within the United States as a whole, the impact of such diffusion on enhancing wage levels in the sector can be profound.     

On the utilization of resources: perspectives from the U.S. telecommunications industry

The issue of resource utilization is important in the resource-based stream of work, since the ability of firms to utilize resources is a key indicator of their competitive abilities. This paper specifies why some firms might be better at utilizing resources than others. Thereafter, it demonstrates how to empirically ascertain differences in resource utilization patterns between firms using the U.S. telecommunications industry as a context. The data envelopment analysis procedure (DEA), which is a firm-level resource utilization measure, is used. This procedure can be useful for the resource-based approach research agenda since performance is measured in resource terms. DEA is applied to measure variations in different dimensions of resource utilization for the firms making up the local operating sector of the telecommunications industry. The use of DEA to guide empirical research and address theoretical issues within the resource-based paradigm is illustrated, using the resource utilization index for the telecommunications firms as the measure of strategic performance. © 1998 John Wiley & Sons, Ltd.     

Diversification of infrastructure projects for emergent and unknown non‐systematic risks

Allocating resources to competing large‐scale infrastructure projects involves multiple objectives. Traditional decision‐aiding methodologies focus on the trade‐offs among performance and resource objectives. Existing methodologies may fail to account for unknown and emergent risks that are typical of large‐scale infrastructure investment allocation problems. In modern portfolio theory, it is well known that a diversified portfolio can be very effective to reduce non‐systematic risks. The approach of diversification is equally important in choosing robust portfolios of infrastructure projects that may be subject to emergent and unknown risks. In this paper, we demonstrate a methodology to analyze and compare the diversification of portfolios of large‐scale infrastructure projects. We classify and explore several metrics of diversification and integrate them with risk and other performance objectives in a multiobjective approach. We test the new metrics and the methodology in a case study of hundreds of millions of dollars of infrastructure investments. The results suggest that the solutions that consider diversification are more robust to emergent risks, thus, identifying an opportunity to incorporate diversification‐based optimization methodologies to support a variety of problems involving large‐scale infrastructure investments.     

The impact of buyer dependence on buyer opportunism in buyer–supplier relationships: The moderating role of relational norms

The impact of buyer dependence on opportunism against the supplier is examined in this research. Extant literature provides support for both a positive and an inverse relationship between these constructs. In this research, these competing predictions are subsumed under a more general model where the effect of dependence on opportunism is moderated by the level of relational norms present in the buyer–supplier relationship. Results of an experiment with purchasing managers and one replication provide support for the hypotheses that (a) dependence and opportunism will be positively related under low relational norms, and (b) dependence and opportunism will be inversely related under high relational norms. © 1997 John Wiley & Sons, Inc.     

Scale efficiencies in US telecommunications: An empirical investigation

In this paper we evaluate scale efficiency patterns of local operating companies in the US telecommunications industry. Scale efficiency is defined as the ability of each company to operate as close to its most productive scale size as possible, and is calculated using data envelopment analysis. The analysis of scale efficiencies is conducted for a set of 39 local operating companies, over six time periods: 1975, 1978, 1981, 1984, 1987 and 1990. During these time periods, several technical and institutional changes took place in the industry which are likely to have had an impact on the abilities of the companies to exploit feasible scale efficiencies, and we find that scale efficiencies have steadily increased over these time periods. We also establish that the Bell operating companies are no different from the independent companies in their ability to be scale efficient; single-state firms are relatively more scale efficient; line digitization, during the periods studied, has not significantly impacted scale efficiency; and firms belonging to multi-company parents are more scale efficient. Additionally, policy regime changes, such as the introduction of intra-LATA toll market competition and incentive regulation schemes, have positively impacted firms' abilities to attain scale efficiency, while micro-segment competition in local markets have, so far, not had the expected impact.     

Paragons of virtue? Competitor entry and the strategies of incumbents in the U.S. local telecommunications industry

We investigate whether the presence of new competitors has influenced the behaviour of U.S. incumbent local exchange carriers (ILECs) with respect to pricing, advertising and the extent of diversification that they engage in. This issue is explored empirically, using data for the major local exchange carriers for the years 1994 to 1998. The period straddles periods of both absence and presence of competition in the industry, since the Telecommunications Act of 1996 has opened hitherto closed markets to competitive local exchange carriers (CLECs). While a recent Federal Communications Commission (FCC) report on local competition documents vigorous entry during the past years, the market share of the entrants is insubstantial. Our results indicate that the threat provided by market entrants has notably influenced the strategic behaviour of ILECs. The findings show that the incumbent U.S. local operators, particularly the larger ILECs, aggressively protect their profit streams from traditional business. The evidence demonstrates that the ILECs have responded to the Telecommunications Act 1996, and to the threat of market entry it has created, through entry deterrence. This strategic behaviour has been successful in providing ILECs with protection of their monopolistic markets so far.     

REGULATIONS AND STRATEGY: EVIDENCE ON ADVERTISING

This article evaluates the impact of the introduction of incentive regulation on firms’ advertising spending among the population of local exchange carriers in the United States telecommunications industry between 1988 and 2001. The results show that the hybrid rate of return method and other intermediate incentive schemes have a negative relationship with advertising spending. Conversely, the introduction of pure price caps schemes has had a positive and significant impact on firms’ advertising spending. These results highlight the importance of incentive compatible mechanism design in motivating firms to be market oriented and strive for superior performance.     

Mergers and synergy: Lessons from contemporary telecommunications history

Using contemporary historical data, the analysis reported in this article has evaluated the impact of the various mergers of the local exchange companies that took place between 1988 and 2001 on financial performance. Performance was measured using an important metric normally used to measure synergies of firms undergoing mergers. The analysis has revealed that the relative cash flow variable for firms worsened after mergers. If the synergy motive had been primary in influencing merger decisions, and also approvals, then the past mergers approved led to decreased performance levels and corresponding welfare losses for American consumers; thus, the mergers of communications common carriers were not in the interest of the public, the shareholders and customers. On the other hand, given the negative outcomes, views that the quiet life, hubris or a quest for possible market power motivated the mergers could be discarded. The lessons of such contemporary historical analysis have suggested that antitrust oppositions to contemporary telecommunications sector mergers may have basis in fact and salient evidence.     

Determinants of credit card delinquency and bankruptcy: Macroeconomic factors

In this paper, we examine how county unemployment rates affect consumers' delinquency and bankruptcy behavior by focusing on the credit card market. In particular, after controlling for credit supply and shocks like divorce and health coverage we investigate whether consumer propensity for delinquency and bankruptcy changes with respect to the macroeconomic fluctuations across counties. Our results show that county unemployment rates significantly influence delinquency. The views expressed are those of the authors and do not necessarily represent those of FleetBoston Financial.