Competing on analytics

We all know the power of the killer app. It's not just a support tool; it's a strategic weapon. Companies questing for killer apps generally focus all their firepower on the one area that promises to create the greatest competitive advantage. But a new breed of organization has upped the stakes: Amazon, Harrah's, Capital One, and the Boston Red Sox have all dominated their fields by deploying industrial-strength analytics across a wide variety of activities. At a time when firms in many industries offer similar products and use comparable technologies, business processes are among the few remaining points of differentiation--and analytics competitors wring every last drop of value from those processes. Employees hired for their expertise with numbers or trained to recognize their importance are armed with the best evidence and the best quantitative tools. As a result, they make the best decisions. In companies that compete on analytics, senior executives make it clear--from the top down--that analytics is central to strategy. Such organizations launch multiple initiatives involving complex data and statistical analysis, and quantitative activity is managed atthe enterprise (not departmental) level. In this article, professor Thomas H. Davenport lays out the characteristics and practices of these statistical masters and describes some of the very substantial changes other companies must undergo in order to compete on quantitative turf. As one would expect, the transformation requires a significant investment in technology, the accumulation of massive stores of data, and the formulation of company-wide strategies for managing the data. But, at least as important, it also requires executives' vocal, unswerving commitment and willingness to change the way employees think, work, and are treated.     

Building National Competitive Advantage: Rwanda's Lessons from Singapore

Despite its recent tragic history of genocide and continuing threats to political stability, Rwanda has made significant strides in improving its competitive position compared to its African neighbors and to other countries at an equivalent economic level. The Rwandan business and political leadership have explicitly taken Singapore as a model for rapid economic growth, with the aim of positioning Rwanda as a regional hub for transportation and advanced services. This article, based in part on fieldwork conducted in Rwanda by the lead author, ¹ analyzes Rwanda's development strategy using the World Economic Forum's Global Competitiveness framework and evaluates its potential for success in emulating Singapore's development pathway. © 2014 Wiley Periodicals, Inc.     

Trade in Capital Goods and International Co-movements of Macroeconomic Variables

This paper contributes to the ongoing debate on the causes of international co-movements of macroeconomic variables. In particular, existing real business cycle models predict cross-country consumption correlations to be higher than in the actual data, cross-country output correlations to be lower than in the actual data, and cross-country consumption correlations to be relatively higher than the output correlations. We show that cross-country correlations of consumption, investment, employment and output predicted by a standard international real business cycle model are highly sensitive to the share of capital goods in total trade. Our calibrated model shows that when capital goods account for a share of total traded goods greater than 50%, the apparent discrepancy between the data and the simulations is resolved.

Siri,Alexa, and other digital assistants: a study of customer satisfaction with artificial intelligence applications

ABSTRACT

Digital assistants (e.g., Apple’s Siri, Amazon’s Alexa, Google’s Google Assistant) are highly complex and advanced artificial intelligence (AI) based technologies. Individuals can use digital assistants to perform basic personal tasks as well as for more advanced capabilities. Yet, the functional and topical use of a digital assistant tends to vary by individual. This study reflects the contextual experiences of the respondents. At present, there is little empirical evidence of customer satisfaction with digital assistants. PLS-SEM was used to analyse 244 survey responses to examine this research gap. The results confirmed that expectations and confirmation of expectations have a positive and significant relationship on customer satisfaction with digital assistants. This study provides evidence that customer expectations are being satisfied through the digital assistant interaction experience. As firms integrate digital assistants into their operations, they must help customers properly define what to expect from the firm’s interactive experience.     

在变化的金融体系中维护金融稳定:吸取历史教训

本文为美国堪萨斯联储行长、经济学家Hoeing在EMEAP-BCBS-FSI联合举的亚太区银行监管高级会议上的主题发言.本文以金融结构演进为切入点,从理论层面分析了次贷危机的根源及对现行监管制度和维护金融体系稳定政策带来的挑战.作者的观点有助于业界深入思考金融市场化取向的改革、金融创新的利弊、金融监管制度乃至金融稳定政策的调整等重大前沿性问题.     

Country Market Sequential Order-of-Entry: A Learning Effects Approach

ABSTRACT

In this article, we identify and describe the sequential order-of-entry problem. The sequential order-of-entry problem arises when, after having identified a desirable set of country markets to enter, firms are unable (because of budgetary constraints), or unwilling (because of possible learning or strategic issues), to enter all at once. The question then arises whether some sequences to entering the desirable set of country markets are better than others? Answering this question is shown to be nontrivial. The article outlines a number of arguments for the existence of superior sequences to entering a set of desirable country markets, and develops normative and dynamic frameworks to aid in the identification and evaluation of sequences.     

Mercantilism: a materialist approach

ABSTRACT

Historians and economists have shown renewed interest in mercantilism over the last couple of years. From this interest, a dispute has arisen about whether mercantilism should be seen as an incoherent economic thought or if it is possible to ‘reconstruct’ its basic principles. In line with this latter attempt, this paper is intended to provide a materialist explanation for varying degrees of belief in shared mercantilist assumptions. My hypothesis is that belief in mercantilist assumptions is significantly dependent upon how economic and security issues materially interact in a given time and space, with uncertainty and insecurity profoundly favouring mercantilist dispositions in economic thought. To analyse this hypothesis, the paper sets the first steps for relating the credibility of mercantilism with changes in British economic and military history from the sixteenth to the nineteenth century. Section 3 presents ideas to further investigate this hypothesis. Section 4 concludes the paper.     

The Performance of Islamic Vs. Conventional Banks: Evidence on the Suitability of the Basel Capital Ratios

This paper examines the effect of various types of bank capital on the profitability and efficiency of conventional and Islamic banks. Our results show that higher quality forms of capital improve the profitability and efficiency for both systems although the results are stronger for conventional banks. The capital effect is more pronounced for large, too-big-to-fail, and highly capitalized banks. The results are robust across various subsamples, alternative profitability and efficiency measures, and different estimation techniques.