Computer-Mediated Customization Tendency (CMCT) and the Adaptive e-Service Experience

Adaptive customization systems are common in the delivery of e-service. However, consumers vary in their reaction to these systems. We introduce computer-mediated customization tendency (CMCT), a composite individual difference variable that reflects a consumer's personal preferences for designing and interacting with adaptive online environments to create valuable e-service experiences. To measure CMCT, we developed a formative index composed of need for control, technology innovativeness, and aesthetic appreciation. The results show CMCT influences adaptive online behavior and the perceived value of the adaptive e-service experience. In addition, customization-prone and customization-averse consumers differ in how they perceive the costs, benefits, and overall value of the experience.     

DO PERCEPTIONS BECOME REALITY? THE MODERATING ROLE OF SUPPLY CHAIN RESILIENCY ON DISRUPTION OCCURRENCE

The concern and study of supply risk and supply continuity has recently come to the forefront in managing business and conducting research. This empirical study of U.S. and German firms investigates the relationship between perceived supply risk sources and supply disruption occurrence, as well as the use of supply chain resiliency practices to reduce disruption frequency. We demonstrate that supply managers' concerns with risk emanating from suppliers and the supply market are positively related to supply disruption occurrence. We further show how and when implementing flexibility and redundancy may reduce the effects of supply disruptions.     

Rise in Occupational Mobility Especially Amongst Women and Young People

Original Papers

Rise in Occupational Mobility Especially Amongst Women and Young PeopleSuccessful jobsearch often based on personal initiative     

Aggregate liquidity shortages, idiosyncratic liquidity smoothing and banking regulation

This paper develops a model of banking fragility driven by aggregate liquidity shortages. Inefficiencies arise from a failure of the interbank market to smooth the available liquidity in such a shortage. We find that a standard lender of last resort policy is ineffective in restoring efficiency as it leads to offsetting changes in the banks’ supply of liquidity. In contrast, subsidizing the purchase of assets from troubled banks increases welfare by improving the banks’ liquidity holdings. The first best, however, is achieved by redistributing existing liquidity from healthy to troubled banks in a crisis.     

The Search for Flexibility: Skills and Workplace Innovation in the German Pump Industry

The German skill-creation system has been a vital part of the success of its 'diversified quality production' model. Some argue that this success is now threatened by the spread of lean production and that the existing skill-creation system may hinder, rather than help, German manufacturers to restructure. We explore this argument in a detailed study of a nationally representative sample of German pumpmakers. We find that the existence of a highly skilled work-force may deter the adoption of multifunctional work teams, but that countervailing strengths of the German skill-creation system have the potential to help firms develop a new, distinctive German production model.     

Discrimination by shipping conferences?

Shipping conferences have for years been under heavy attacks from developing countries. It was with a view to finding out whether there was any justification for these grievances that the HWWA-Institut für Wirtschaftsforschung — Hamburg (The Hamburg Institute for International Economics) prepared a wide-ranging inquiry for the Federal Ministry of Transport, the most important results of which are summarised in the following article.     

Assessing the Market Value of Real Estate Property with a Geographically Weighted Stochastic Frontier Model

In this study we consider the problem of sellers, buyers and real estate appraisers in determining the price for a house, taking into account the characteristics of the house and its location as well as the goals of these three different parties. The appraiser's job is to determine the fair market value of the house, while the buyer and seller want to find, respectively, the lowest and highest feasible price for it. We combine recent developments in geography and econometrics to develop an approach that determines local estimates of property values from the perspectives of the buyer, seller and appraiser, taking into account the characteristics of the house as well as its location. We illustrate our approach analyzing closing prices in one residential real estate market.