Tour Leaders' Impression Management and Job Performance: Exploring the Moderating Role of Tourists' Self-Monitoring

A tour leader (TL) is a first-line service provider whose performance shapes a tourist's experience and satisfaction during a journey. We examine the moderating effects of the self-monitoring level of group package tour members on the relationship between the use of impression management (IM) tactics by TLs and tourists' subsequent job performance ratings (PRs) of a TL. Data from 485 responses of tourists from 59 outbound tour groups in Taiwan revealed that TLs' use of positive IM tactics – that is, ingratiation, self-promotion, and exemplification – is positively related to tourists' PRs. In contrast, their use of non-positive IM tactics – that is, supplication and intimidation – is negatively related to tourists' PRs. Furthermore, tourists' self-monitoring appears to weaken the effects of supplication and intimidation on their PRs. We also found that tourists' level of self-monitoring is a stronger moderator when TLs use supplication than when they use other tactics.     

我国银行个人客户转换成本的实证分析

随着商业银行从批发向零售业务战略转型的推进,个人客户资源的争夺日益激烈.通过提高客户的转换成本来提高客户的保留率,已经成为商业银行提高市场竞争力的重要手段.对中国28个城市735份有效样本数据的实证分析显示,除了年龄与受教育程度等个体因素外,银行-客户关系和客户对银行服务的评价对转换成本影响显著.因此,提高服务质量、改善银行-客户关系对于银行提高竞争力具有重要意义.     

Excel在债券投融资实际利率法中的应用

实际利率和实际利率法在会计、财务中应用广泛,在企业会计准则中多处涉及,掌握实际利率法是财会人员所必须掌握的一项技能。本文针对目前主要依靠手工操作、计算复杂、结果未必准确的弊端,探讨利用Excel函数对实际利率自动求解并利用电子表格对实际利率法所涉及的其它计算结果自动生成问题,从而提高工作效率和准确性。     

The association of identifiable intangible assets acquired and recognised in business acquisitions with postacquisition firm performance

This paper extends the literature evaluating accounting practices for identifiable intangible assets and considers whether the application of these accounting practices changed on transition to IFRS. It finds no evidence of identifiable intangible assets acquired and recognised in business acquisitions being associated with postacquisition firm performance or changes in postacquisition firm performance, either before or after transition to IFRS. This is inconsistent with the requirements of regulations such as IFRS 3 Business Combinations and IAS 38 Intangible Assets, and there is no empirical evidence supporting the present regulatory distinction between acquired and internally generated and revalued identifiable intangible assets.     

车载活塞式体积管故障诊断与排查

体积管的状态良好是量值准确可靠的关键，是原油交接双方经济利益的保证。针对体积管在原油流量计栓定过程中常见的故障，分析成因，提出现场诊断与故障排查方法，在提高原油流量计检定工作效率和质量中具有一定的应用价值。     

LEC风险分析方法在塑胶玩具检验监管方式选择中的应用研究

新的工业产品企业分类管理办法运用二维管理理念,即＂企业分类,产品分级＂。产品分级的前提是产品风险分析,本论文研究运用LEC风险评估技术,主要针对影响塑胶玩具的质量安全项目进行风险评估和产品风险等级分类,并据此实施相应的检验监管方式。     

Health care resource utilization and burden of disease in a U.S. Medicare population with a principal diagnosis of osteoarthritis of the knee

Abstract

Aims

To assess the prevalence, health care resource utilization (HCRU), and economic burden of disease among Medicare beneficiaries with a principal diagnosis of osteoarthritis (OA) of the knee.     

岳麓山大学城建设资源节约型校园的探讨

建设资源节约型校园是岳麓山大学城建设"两型校园"的重要内容之一.本文在阐述资源节约型校园概念的内涵的基础上,论述了建设岳麓山大学城资源节约型校园的重要性,并从城市规划、经济模式、消费方式、文化观念和法制体系等等多方面提出了建设资源节约型校园的具体措施.     

危险的赵

谈论一个人或一件陌生的作品可能经常要冒着过度阐释的危险,好在"工作坊"这个栏目更多的还是为了呈现一个艺术家阶段性的工作状态。赵赵很少跟人解释自己的作品,我们所了解最多的只是作者对作品制作过程的一般性描述,在另外两篇与秦思源、王兴伟的谈话也能看出来,对于艺术赵赵多半都是隐而不发的,对于生活方面却是津津乐道。或许这正是他的别有用心之     

Healthcare resource utilization among commercially insured patients with cold agglutinin disease in the United States

Abstract

Aims: Cold agglutinin disease (CAD) is a rare subtype of autoimmune hemolytic anemia associated with increased thromboembolism risk and early mortality. Healthcare resource utilization (HRU) in CAD has not been reported. We aimed to compare HRU of patients with CAD with a matched non-CAD cohort in the United States.

Materials and methods: Patients with CAD were identified from 2006 to 2016 in the Optum-Humedica database using CAD terms in clinical notes and hematologist review. Patients were required to have Integrated Delivery Network records and ≥6 months’ follow-up before and after the first CAD mention date (index date). Patients with CAD were matched to a non-CAD cohort based on demographics. Multivariate analyses assessed inpatient hospitalizations, outpatient visits, emergency room visits, and transfusion use between cohorts 6 months before and 12 months after the index date.

Results: Of 814 patients with CAD, 410 met inclusion criteria and were matched to 3,390 patients without CAD. Mean age of patients with CAD was 68.0 years; approximately 62% were female. In the 12 months after the index date, mean inpatient hospitalizations (0.83 vs. 0.25), outpatient visits (17.26 vs. 6.77), emergency room visits (0.55 vs. 0.32), and transfusion days (1.05 vs. 0.05) were higher for patients with CAD than the matched non-CAD cohort (all p?<?.0001). Similarly, in the 6 months before the index date, patients with CAD had higher HRU than matched patients without CAD for all measures evaluated.

Limitations: Results of this study are based on patient information from the Optum-Humedica database, which is limited to commercially insured patients and may not represent the overall CAD population.

Conclusions: CAD places a substantial burden on patients and healthcare systems. In addition, the high HRU for patients with CAD observed in the 6 months before diagnosis indicates that disease awareness and better diagnostic practices may be needed.