Natural disasters and countries' exports: New insights from a new (and an old) database

This paper is the first to uncover in details the impact of different families of disasters on exports from 1979 to 2000 (storms, floods, earthquakes and changes in temperatures). Besides, our paper is the first to compare in a quasi‐systematic way the results across the two data sets at hand, the standard EM‐DAT data and GeoMet data, a newly available data set based on geophysical and meteorological data (European Economic Review, 2013, 58, 18; Journal of Development Economics, 2014, 111, 92). We run series of regressions while accounting progressively for the characteristics of products (all traded goods v/s agriculture ones), the characteristics of the country (size, level of development) and the intensity of the catastrophes. When pooling all countries, and all types of disasters, we do not find any statistical impact on exports. But when focusing on each of them separately and on agricultural goods, the occurrence of an earthquake appears to reduce exports of about 3%, regardless of its location. A windstorm shock, even when it happens to be very severe, has hardly any impact. A flood, on its side, is estimated to reduce export flows of a small country by nearly 3%. The effect of changes in temperatures is ambiguous. All in all, except for temperature‐related disasters, the results are consistent across both data sets, EM‐DAT and GeoMet, although they appear to be slightly more in line with our expectations in the case of GeoMet.     

Looking into the overlooked: incoming tour operators and early tourism development in Gabon

For a few years, Gabon has demonstrated increasing signs of its willingness to develop tourism. This has led a growing number of individuals and/or companies to seek opportunities and invest in the inbound tourism sector. Yet Gabon still presents high barriers to tourism development, resulting in major constraints upon tourism firms. This paper focuses on the particular example of incoming tour operators (ITOs); ITOs play a role in tourism distribution but have received little attention in the literature. This study seeks to better understand their profiles as well as their marketing and channel behaviours in the Gabonese fledgling tourism industry. Based on semi-structured interviews held in 2011–2012 with 11 ITOs in Gabon, the study outcomes show that ITO marketing and channel behaviours were rational and growth-oriented and were influenced by company profiles, demand requirements and the position of power of ITOs in the distribution channel. The accessibility, comfort and reliability of products/suppliers stood out as key factors in the upstream or downstream channel behaviours of ITOs (selection of suppliers vs. selection of customers). Most respondents considered vertical integration as an appropriate strategy to improve the supply channel.     

Exploring the Role of Ownership Structures in the Results of Professional Health Care Franchises from a Multi-Actor Perspective

This paper explores how the ownership structure of professional health care franchises contributes to the achievement of positive results with franchising for the franchisor, the franchisee, professional service provider, and clients. We conducted a comparative embedded case study with three health care franchises in the Netherlands using data from 101 interviews, observations, and document analyses. We show that different ownership structures at the system-level (i.e., plural form, pure franchise, cooperative franchise) and the unit-level (i.e., stand-alone versus fractional, active versus passive, single versus multi-unit) have different effects as perceived by franchisors, franchisees, and professionals. Moreover, we reveal how this variation in experienced effects can be explained by differences in dynamics in regard to management, decision making, control, steering, support, interests, learning, and adaptation. Based on these analyses, we develop new typologies of ownership structures and show how combinations of system-level and unit-level structures can have mutually weakening or strengthening effects.     

The Effect of Consumer Multifactorial Gender and Biological Sex on the Evaluation of Cross‐Gender Brand Extensions

Introducing cross‐gender brand extensions—masculine or feminine brands that extend to the opposite gender—is a growing trend on the marketplace, though not always a successful one. This research examines the effect of consumer multifactorial gender and biological sex on consumers’ evaluation of cross‐gender brand extensions. The influence of gender role attitudes is demonstrated: consumers with traditional gender attitudes are significantly more reluctant to accept these extensions than consumers with more liberal attitudes. Hence the extensions have a negative impact on the subsequent attitude of the former group toward the parent brand, contrary to their effect on more egalitarian consumers. No significant impact of the consumer's biological sex, gender identity, or sexual orientation is identified. The theoretical and managerial implications of these findings for the development of cross‐gender brand extensions are discussed.     

Going liquid: French food retail industry experiencing an interregnum

ABSTRACT

By calling the present condition of the French food retail industry an interregnum, this research considers the impact of liquid modernity on this sector and looks for signs of a new order at a designing stage. Nine experts representing large retailers and entrepreneurs using alternative modes of food retailing were interviewed. An interpretive analysis reveals a wide diversity of changes. Following Bauman’s liquid metaphor, we identify shock, transformations, and crisis in food retailing, which we describe as phases that mark the dynamics in the shift from solid to liquid retailing. We discuss how retailers are adapting and deploying tactics both to respond and belong to these liquid times and how retailers can regain some legitimacy by claiming a role in territorial sovereignty.     

Pricing Organic Nitrogen Under The Weak Disposability Assumption: An Application to the French Pig Sector

The nonparametric approach Data Envelopment Analysis is used in order to measure individual technical inefficiency. Different models are evaluated using a 1991 FADN data set of French pig farms. Organic nitrogen is considered as a byproduct of animal breeding. Used as plant nutrient, organic manure becomes an input in crop production which is pollutant when excessive amounts enter surface and groundwater. In the latter case, the usual hypothesis of strong disposability of organic nitrogen is refuted because the elimination of pollution is costly. In this paper, we introduce a hypothesis of weak disposability of organic nitrogen and compare the technical efficiency measures obtained with and without this assumption. Then, using the duality between the restricted cost function and the input-output distance function and following Färe and Primont (1995), we derive a shadow price of organic nitrogen which can be compared to the unit cost of different existing manure treatments.     

Visitor monitoring along roads and hiking trails: How to determine usage levels in tourist sites

Best-practice visitor-monitoring techniques are crucial for the assessment of tourism-related impacts in natural areas of high conservation value. In such studies, ecosystem variables are typically compared between high and low usage tourist sites. We assessed visitor use at 80 sites in the Flinders Ranges gorges and compared 11 visitor variables for their potential to differentiate usage levels between sites either exposed to vehicle or hiker traffic. We show that the efficiency with which a visitor variable represents usage levels depends on the access mode to gorges, with the number of passing visitors best suited for monitoring of usage levels in gorges permitting hiker access only, and variables describing camping usage best suited for gorges permitting vehicle access.Further, the distinct advantages and disadvantages of four visitor-monitoring techniques were examined; namely, the direct monitoring of visitor use by staff observers, the assessment of proxy variables from which past and present use can be inferred, GPS tracking of visitors and the survey of visitors by an interview-based questionnaire. We recommend GPS tracking because of the reliability and detail of data and the many sites per day that can be sampled. Due to a strong, positive correlation, the campground size and the number of fireplaces may be recorded in proxy of the camper numbers to increase time-efficiency and robustness of measures against short-term fluctuations in usage. Survey data gathered in relation to specific site-use were tempered by the memory of visitors and their ability to describe or reference the visited sites on a map. Visitor surveys were therefore useful only as a supplementary method for differentiating usage levels on a coarser spatial scale.     

Examining emotions linked to live chat services: The role of e-service quality and impact on word of mouth

The purpose of this article is twofold: (1) to investigate the emotions experienced by banking customers when using live chat services and their impact on positive word-of-mouth intentions; and, (2) to identify which dimensions of e-service quality (accessibility, customer service and support, perceived security/privacy and design) impact these emotions. A survey was conducted with 682 members of a Web-based panel. Findings demonstrate that emotions, both positive and negative, significantly impact word of mouth. Results further reveal that customer service and support followed by design of live chat services mostly influence consumer emotions. On a practical level, the recommendations provided will improve consumer experience and encourage consumers to use live chat services. This is all the more important since such services are now part of the promotion and contribution of a sustainable mode of consumption that is accessible to all.