Discrimination and Well-Being in Organizations: Testing the Differential Power and Organizational Justice Theories of Workplace Aggression

People may be subjected to discrimination from a variety of sources in the workplace. In this study of mental health workers, we contrast four potential perpetrators of discrimination (managers, co-workers, patients, and visitors) to investigate whether the negative impact of discrimination on victims’ well-being will vary in strength depending on the relative power of the perpetrator. We further explore whether the negative impact of discrimination is at least partly explained by its effects on people’s sense of organizational justice, and whether the strength of mediation varies according to the source of discrimination. Using survey data from 1,733 UK mental health workers, a structural equation model was designed to test these hypotheses following a bootstrap approach. Discrimination from all sources was related to well-being, with that from managers having the strongest effects. The results support an explanation of the effect of discrimination on well-being in terms of organizational justice perceptions for discrimination from managers and from visitors, but less so for discrimination from co-workers or from patients. The study highlights the importance of differentiating amongst sources of discrimination at work and the salience of organizational justice perceptions in explaining the effects of discrimination from some sources.     

Defining and Understanding Communications Planning: A Current Assessment and an Exploratory Study

This article discusses the concept of communications planning (CP), an approach adopted by Procter & Gamble. One of the basic goals of CP is to make every consumer touch point a unique one so that messages are carefully and specifically targeted. Another goal of CP is to develop an industry-wide approach to measuring ROI so that advertisers have the ability to compare and contrast the effectiveness of advertising campaigns. This article introduces the topic of CP, assesses its role in the advertising and marketing environment and presents the results of an exploratory study. The findings suggest that although some agencies have heard of the concept and a few are actually applying it, CP is an approach that is currently limited in its use. Despite this finding, results also indicate that the basic idea of CP will be accepted and implemented in the future.     

Merger as a Trigger for Cultural Change in the Retail Financial Services Sector

As providers of financial services aim to reduce costs and satisfy increasingly articulate customers, growth through acquisition or merger appears to provide them with the means to achieve these objectives. A significant aspect of merger is the legacy of cultural integration and the literature is replete with examples of mergers where cultural matters have been poorly managed. This paper argues that merging institutions may find that by matching cultural developments to the dynamics of the environment, significant competitive advantage can be gained. Far from creating dysfunctional turbulence, merger activity might instead provide the necessary trigger to stimulate cultural change.Financial service providers and other merging institutions are advised to extend their horizons beyond achieving, smooth integration to instilling a culture more in tune with the dynamics of the marketplace.     

Management Quality and Equity Issue Characteristics: A Comparison of SEOs and IPOs

We use hand-collected data on the management quality of firms making seasoned equity offerings (SEOs) or initial public offerings (IPOs) to analyze the relationship between management quality and equity issue characteristics, and to compare the effect of management quality on SEOs versus IPOs. We hypothesize that higher quality managers are more credible to equity market investors, thereby reducing the information asymmetry they face in the market and outsiders’ information production costs. Therefore, the equity issues of higher management quality firms will have more reputable underwriters, smaller underwriting spreads, and other expenses, and smaller SEO discounts. Further, since better managers will be able to select better projects, higher management quality firms will have larger offer sizes. Finally, since SEO firms are likely to suffer from less information asymmetry compared to IPO firms, these effects will be smaller for SEOs than for IPOs. Our findings support the above hypotheses. Our direct tests of the relationship between management quality and information asymmetry, and our comparison of information asymmetry in SEOs versus IPOs provide further support for these hypotheses.     

The importance of risk and insurance teaching within the ARIA mission

The American Risk and Insurance Association (ARIA) is a scholarly association devoted to the study of and promotion of risk and insurance economics and has a history of innovative scholarship in fields that are vital to economic development and resiliency throughout the world. Association members have an equally important mission and history of passing along important knowledge to students and the risk professions. The Risk and Insurance Teaching Society (RITS) was established as part of the pedagogical and academic program roles of ARIA. This paper outlines the importance of pedagogy within business higher education and more specifically within the academic discipline of risk and insurance and the increasing role that RITS plays in pedagogical innovation and idea sharing among risk and insurance academics.     

Causes of Financial FDI Inflows into Sub‐Saharan Africa (SSA): Evidence from Ghana

The main aim of this article is to examine the factors that influence the inflow of financial foreign direct investment (FDI) into SSA and to understand foreign investors’ perceptions of the role of institutional factors in facilitating financial FDI inflows and the extent to which the postreform business environment has been successful in attracting financial FDI inflows into SSA. An in‐depth qualitative study was adopted for the research. Using two financial multinational corporations as case studies, the environmental factors that influenced their decision to choose Ghana as an investment destination are examined, as well as the institutional and regulatory factors that affect their current operations and future investment decisions. © 2014 Wiley Periodicals, Inc.     

Experiencing ‘natural’ heritage

There have been a number of studies conducted on visitation patterns to the Wet Tropics rainforest in north-east Queensland, Australia. However, little has been undertaken in exploring the visitors' attitudes and behaviours (based on activities pursued) in the rainforest, and their ‘experience’ of this World Heritage environment. This papers sets out to advance research in this area by drawing on over 1000 surveys conducted with domestic and international visitors in various sites in the rainforest throughout 2008. Broad trends emerged that when on-site, visitors demonstrated a propensity to learn from the environmental and cultural information relevant to these rainforest sites. In terms of activities, visitors participated in a range of passive and active rainforest activities, the most popular of which included rainforest walks (76.4% of respondents), viewing scenery (72.6%) and viewing wildlife (59.3%). The significance of these findings is that they deepen our understanding of how ‘natural’ heritage visitor sites are gazed upon, experienced and consumed by visitors.