The Purpose and Process of Science: Contrasting Understandings in UK Research Establishments

This paper is based on an ESRC-funded study into scientists' perceptions of management. Changes in the organisation, purpose and process of science were heralded with the publication of the White Paper (Cm2250 1993). However, to date there has been little empirical work into how research scientists understand such issues. Our research, based on qualitative interviews conducted with scientist/managers in seven government-funded research establishments, found that scientists' notions of scientific purpose varied, not just according to the nature of their work, but also evolved as careers progressed and the contexts within which they worked changed (in particular as the need to generate income through commissioned work has increased). The data also reveal a diversity in scientists' understanding of the relationship between discovery and applied science. Of central importance to R&D managers is the extent to which these scientists saw their aspirations as achievable within the changing context of public sector science. From the data we generate an Ideal Type model of approaches that may be taken to reconcile the imperatives of applied and fundamental research and develop an understanding of the key role of senior management in creating an effective interface with external stakeholders and the development of culture and vision within the laboratory that will enable effective synergy.     

Do non-profit hospitals provide more charity care when faced with a mandatory minimum standard? Evidence from Texas

Policymakers often question whether not-for-profit (NFP) hospitals provide enough charity care to justify tax advantages. In 1993, Texas enacted legislation requiring NFP hospitals to provide certain community benefits at levels set forth in specific criteria to retain tax-exempt status; this paper focuses on the effect of the legislation’s requirement that NFP hospitals spend a minimum of 4% of net patient revenue on charity care. We also study a modification of the law passed in 1995, which allows the deduction of bad debts expense when calculating net patient revenue. This change effectively lowers required charity care spending, and our study considers whether Texas hospitals responded by reducing charity care spending.     

Market Orientation and the New Product Paradox

The extant literature shows that the strength of the market orientation–performance relationship decays as the terminal measure of performance shifts from new product success to profitability to market share. As Day (1999) concluded, a broader nomological inquiry is needed to more fully understand the nature and limits of market orientation's effects. This suggests that a broader nomological inquiry is needed to fully understand the nature and limits of market orientation's effects.
Utilizing a national sample of marketing executives, the present study's purpose is to build a fuller understanding of the effects of market orientation on firm performance. Its structural equations model includes measures of new product success, profitability, and market share.
The research reinforces a strong positive relationship between market orientation and new product success. The expanded nomological network under study, however, implies barriers to market orientation's effectiveness. First, market-orientation-inspired increases in the priority firms place on "breakthrough" learning without commensurate increases in the priority placed on "breakthrough" innovation capabilities can boomerang and negatively impact new product success. Second, market-orientation-inspired new product development programs that are unable to increase market share can negatively impact profitability. These gatekeepers to the success of market orientation underscore the need for firms to coordinate a strong market orientation with resources and capabilities that increase the effectiveness of the marketing function. Without such coordination, the positive effect of market orientation on new product success may be limited to incremental innovations, and the overall effect of successful new products on profitability may be limited.     

Cash Flow Estimation and Cost of Capital for Overseas Projects

Several issues concerning foreign project evaluation are critically examined. The paper suggests that the point of view for analysis, cost of capital and cash flow estimation be internally consistent. Three points of views of analysis, local, global, and parent specific, are identified and various inconsistencies in the estimation of the initial outlay and project cash flows are identified. The elimination of the inconsistencies is discussed. It is argued that the treatment of blocked funds is relevant only from the parent specific point of view. A number of alternatives for the estimate of the terminal value is also suggested. The differences between the parent specific point of view and the global and local views are sharply drawn. An integrated scheme is also presented to underscore the need for consistency in evaluating foreign investments.     

The influence of store environment on quality inferences and store image

The study reported here examines how combinations of specific elements in the retail store environment influence consumers’ inferences about merchandise and service quality and discusses the extent to which these inferences mediate the influence of the store environment on store image. Results show that ambient and social elements in the store environment provide cues that consumers use for their quality inferences. In addition, store environment, merchandise quality, and service quality were posited to be antecedents of store image—with the latter two serving as mediators—rather than components of store image (as they are typically treated in the store image literature). Theoretical and managerial implications of the findings are discussed, and future research directions are proposed. She received her Ph.D. from Texas A&M University. Her areas of interest include store environment, consumer behavior, and product/service quality. She has published articles in theInternational Journal of Research in Marketing and theJournal of Retailing. He received his Ph.D. from Virginia Polytechnic Institute and State University. His areas of interest include pricing, consumer behavior, product/service quality, and customer satisfaction. He has published articles in a number of journals, including theJournal of the Academy of Marketing Science, Journal of Marketing Research, Journal of Consumer Research, Journal of Public Policy and Marketing, andJournal of Retailing. He received his D.B.A. from Indiana University in 1975. His research interests focus on the measurement and improvement of service quality and on services marketing strategy. He is the recipient of several teaching and research awards. In 1988, he was selected as one of the ten most influential figures in quality by the editorial board ofThe Quality Review. His articles have appeared in theJournal of Marketing, Journal of Marketing Research, Journal of Services Marketing, andBusiness Horizons, among other publications. He is the author ofMarketing Research, a college textbook, as well as coauthor ofMarketing Services: Competing through Quality andDelivering Quality Service: Balancing Customer Perceptions and Expectations. He is also an active consultant to a number of major corporations.     

Police Pay and Bargaining in the UK, 1978–2000

Police pay and conditions in the UK are governed by a unique mechanism, the Police Negotiating Board. This paper reviews the circumstances in which it was set up and examines the outcomes, relative to other public service workers, over the first twenty years of its operation. Recent developments highlight the role of ministerial intervention and raise questions about the relationship between the PNB negotiating system and working practice at police force level.