How do monetary operations impact tourism demand? The case of Turkey

All monetary operations such as revaluation and devaluation have some degree of impact on tourism demand at different significance levels. The purpose of this study was to explain how devaluation and revaluation affect tourism demand (domestic and international) and what the government should do to obtain the greatest benefits from them. Turkey has one of the fastest growing tourism industries in the world, and has been experiencing high inflation at a very significant level since the 1970s. The Turkish Government sometimes makes value adjustments on the Turkish national currency, the ‘Lira’, and these adjustments have influenced domestic and international tourism demand in Turkey. The case of Turkey is discussed specifically. Copyright © 2004 John Wiley & Sons, Ltd.     

Affectivity and organizational politics as antecedents of burnout among frontline hotel employees

This study investigates perceptions of organizational politics as a mediator of the effects of negative affectivity and positive affectivity on burnout. Based on data obtained from frontline hotel employees in Turkey, results reveal that the impacts of negative affectivity on exhaustion and disengagement, through perceptions of organizational politics, are stronger than positive affectivity.     

Informational power: A means for increased control in channels of distribution

Informational power has received little empirical treatment in the distribution literature, possibly because the conceptual work on the topic is disjointed. This article clarifies the concept of informational power and differentiates it from others with which it is often confused. Channel member control through informational power is explained and its possible effects on a distribution relationship are discussed, Hypothesized links between informational power, control, cooperation, and satisfaction are tested in a lab study. The findings indicate that a channel member's control over another's strategy increases with its informational power source.     

Emotional dissonance and emotional exhaustion among hotel employees in Nigeria

The purpose of this study was to develop and test a model, which investigated emotional dissonance and emotional exhaustion among employees in frontline service jobs. Data were gathered via self-administered questionnaires from a sample of frontline hotel employees in Nigeria, which is one of the neglected developing sub-Saharan countries in the African continent. The results of the hierarchical multiple regression analyses demonstrated a number of significant direct and partial mediating effects and provided support for the majority of the hypothesized relationships. Specifically, emotional dissonance partially mediated the relationships of negative affectivity and intrinsic motivation with emotional exhaustion. The results also revealed that emotional exhaustion partially mediated the effect of emotional dissonance on turnover intentions. Unexpectedly, emotional dissonance was found to be positively related to job performance. Implications for frontline employees and their managers and directions for future research are discussed.     

An empirical investigation of U.S. bank risk and the Mexican peso crisis

This paper examines two pairs of hypotheses about the effect of the Mexican Peso crisis on U.S. bank stock returns. We use a three-index market model as our empirical methodology because bank stocks are influenced more by both interest rate risk and foreign exchange risk than other non-banking stocks. The results show that the market reacted to each event promptly, supporting semi-strong market efficiency. To find out whether these effects created a domino effect in the U.S. banking system, a set of cross-sectional regressions were run. In general, the empirical results support the investor-contagion hypothesis, which indicates that the market penalized or rewarded banks without regard to their ecposure to the market for Mexican loans.     

Does freedom of the press enhance inbound tourism?

ABSTRACT

This paper examines the effects of the freedom of the press on inbound tourism in 160 countries for the period from 1995 to 2016. By using the fixed-effects, the Hausman–Taylor, and the dynamic panel data estimation techniques, we show that a higher level of the freedom of the press promotes inbound tourism. The main findings are robust to consider the countries at the different income level, the inclusion of the various control variables, using the different measures of the freedom of the press, excluding the outliers, and excluding the observations in the different regions.     

Growth under exchange rate volatility: Does access to foreign or domestic equity markets matter?

Employing a firm-level dataset, this paper explores the effects of exchange rate volatility on the growth performances of domestic versus foreign, and publicly traded versus non-traded private manufacturing firms in a major developing country, Turkey. The empirical results using dynamic panel data estimation techniques and comprehensive robustness tests suggest that exchange rate volatility has a significant growth reducing effect on manufacturing firms. However, having access to foreign, and to a lesser degree, domestic equity markets is found to reduce these negative effects at significant levels. These findings continue to hold after controlling for firm heterogeneity due to differences in export orientation, external indebtedness, profitability, productivity, size, industrial characteristics, and time-variant institutional changes.     

Income smoothing and foreign asset holdings

In this paper we construct a new methodology to measure the international income smoothing and we present stronger connection between foreign asset holding and international income smoothing for OECD countries.     

Customer Aggression,Emotional Exhaustion,and Hotel Employee Outcomes: A Study in the United Arab Emirates

The purpose of this study is to develop and test a conceptual model that investigates emotional exhaustion as a mediator of the effects of customer aggression on life satisfaction and turnover intentions. The model also examines supervisor support as a moderator of the relationships among customer aggression, emotional exhaustion, and the previously mentioned outcomes. Data were gathered from a sample of full-time Arab frontline employees in the international five-star chain hotels of Dubai in the United Arab Emirates. The hypothesized relationships were tested using LISREL 8.30 through path analysis. The results demonstrate that emotional exhaustion partially mediates the effects of customer aggression on life satisfaction and turnover intentions. The results further reveal that supervisor support acts as a moderator of the impacts of emotional exhaustion on these outcomes. Implications of the findings are discussed and their future research directions are offered.     

The effects of two directions of conflict and facilitation on frontline employees’ job outcomes

This study investigated the effects of two directions of conflict and facilitation simultaneously on job performance, job satisfaction, and affective organisational commitment based on data obtained from frontline hotel employees in Northern Cyprus. As expected, family–work conflict dimished job performance, while family–work facilitation enhanced job performance. Contrary to our prediction, conflict between work and family domains intensified job performance. The results of the path analysis revealed that work–family facilitation increased job satisfaction, while family–work facilitation triggered affective organisational commitment. The findings pertaining to the relationships between job performance, job satisfaction, and affective organisational commitment were in the hypothesised directions. Also, the results of the confirmatory factor analysis demonstrated that the four-factor model that consisted of work–family conflict, family–work conflict, work–family facilitation, and family–work facilitation was superior compared with other models tested. Implications of the empirical findings and their future research directions are discussed in our study.