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51.
Workplace bullying is an occupational hazard in the healthcare industry. Allied health professionals form an important, yet underresearched, part of this industry. The aim of this study was to investigate the antecedents and consequences of bullying within the allied health context. Data were collected from 166 allied health professionals working in a large Australian healthcare organisation (response rate = 76%). Logistic regression and analyses of covariance were conducted. Almost a quarter (24%) of respondents reported experiences of workplace bullying. In testing the antecedents of bullying, low levels of supervisor support and high negative affectivity were associated with bullying. In terms of consequences, bullying, along with tenure, employment type and age, influenced levels of depression and psychological distress. Findings may assist in informing effective strategies that aim to reduce and target the occurrence of such negative workplace behaviour. 相似文献
52.
Osman M. Karatepe 《Journal of Travel & Tourism Marketing》2013,30(3):279-295
The purpose of this study is to develop and test a conceptual model that investigates emotional exhaustion as a mediator of the effects of customer aggression on life satisfaction and turnover intentions. The model also examines supervisor support as a moderator of the relationships among customer aggression, emotional exhaustion, and the previously mentioned outcomes. Data were gathered from a sample of full-time Arab frontline employees in the international five-star chain hotels of Dubai in the United Arab Emirates. The hypothesized relationships were tested using LISREL 8.30 through path analysis. The results demonstrate that emotional exhaustion partially mediates the effects of customer aggression on life satisfaction and turnover intentions. The results further reveal that supervisor support acts as a moderator of the impacts of emotional exhaustion on these outcomes. Implications of the findings are discussed and their future research directions are offered. 相似文献
53.
Osman M. Karatepe Olusegun A. Olugbade 《International Journal of Hospitality Management》2009,28(4):504-512
Our study developed and tested a research model, which predicted the impacts of job (supervisor support) and personal resources (trait competitiveness and self-efficacy) on work engagement. Respondents were full-time employed frontline employees of the five- and four-star hotels of Abuja, the capital city of Nigeria. We used path analysis in LISREL 8.30 for testing the study hypotheses. The results demonstrated that trait competitiveness predicted three dimensions of work engagement better than did self-efficacy. That is, trait competitiveness enhanced frontline employees’ feelings of vigor, dedication, and absorption, while self-efficacy significantly and positively influenced only absorption. Unexpectedly, supervisor support had no significant effects on three dimensions of work engagement. The results further revealed that frontline employees who had elevated levels of competitiveness and adequate supervisor support in the workplace had higher self-efficacy beliefs. Implications of the empirical findings and limitations are discussed in our study. 相似文献
54.
The purpose of this study was to develop and test a model, which investigated emotional dissonance and emotional exhaustion among employees in frontline service jobs. Data were gathered via self-administered questionnaires from a sample of frontline hotel employees in Nigeria, which is one of the neglected developing sub-Saharan countries in the African continent. The results of the hierarchical multiple regression analyses demonstrated a number of significant direct and partial mediating effects and provided support for the majority of the hypothesized relationships. Specifically, emotional dissonance partially mediated the relationships of negative affectivity and intrinsic motivation with emotional exhaustion. The results also revealed that emotional exhaustion partially mediated the effect of emotional dissonance on turnover intentions. Unexpectedly, emotional dissonance was found to be positively related to job performance. Implications for frontline employees and their managers and directions for future research are discussed. 相似文献
55.
This study investigated the effects of two directions of conflict and facilitation simultaneously on job performance, job satisfaction, and affective organisational commitment based on data obtained from frontline hotel employees in Northern Cyprus. As expected, family–work conflict dimished job performance, while family–work facilitation enhanced job performance. Contrary to our prediction, conflict between work and family domains intensified job performance. The results of the path analysis revealed that work–family facilitation increased job satisfaction, while family–work facilitation triggered affective organisational commitment. The findings pertaining to the relationships between job performance, job satisfaction, and affective organisational commitment were in the hypothesised directions. Also, the results of the confirmatory factor analysis demonstrated that the four-factor model that consisted of work–family conflict, family–work conflict, work–family facilitation, and family–work facilitation was superior compared with other models tested. Implications of the empirical findings and their future research directions are discussed in our study. 相似文献
56.
This paper examines two pairs of hypotheses about the effect of the Mexican Peso crisis on U.S. bank stock returns. We use a three-index market model as our empirical methodology because bank stocks are influenced more by both interest rate risk and foreign exchange risk than other non-banking stocks. The results show that the market reacted to each event promptly, supporting semi-strong market efficiency. To find out whether these effects created a domino effect in the U.S. banking system, a set of cross-sectional regressions were run. In general, the empirical results support the investor-contagion hypothesis, which indicates that the market penalized or rewarded banks without regard to their ecposure to the market for Mexican loans. 相似文献
57.
This paper examines the impact of the 1994 Mexican peso crisis on US bank returns using an event parameter approach. The event parameter approach explicitly predicts the stochastic return generating process on the occurrence or nonoccurrence of specific events. The event parameter method assumes that only the intercept term may vary between the estimation and analysis periods. Specifically, this study will examine two pairs of hypotheses, new information vs. information leakage and rational pricing vs. investor contagion, in the context of the 1994 Mexican peso and banking crisis. The empirical results support the new information hypothesis, which states that US stock prices reacted quickly to events related to the Mexican peso crisis. This research has also found evidence for bank contagion, although these did not spill over to other banks. The US government and international agencies acted promptly to contain the effect of the Mexican peso and banking crisis spreading to the US and to other Latin American countries. 相似文献
58.
In this paper we construct a new methodology to measure the international income smoothing and we present stronger connection between foreign asset holding and international income smoothing for OECD countries. 相似文献
59.
Hany Osman Kudret Demirli 《International Journal of Production Economics》2012,136(2):275-286
The economic lot and delivery scheduling problem for a multi-stage supply chain comprising multiple items is studied in this paper. It is required to develop a synchronized replenishment strategy, and specify the sequence of production and the replenishment cycle time that achieves synchronization through the supply chain at minimum cost. The problem is presented in a novel formulation based on the quadratic assignment representation. The common cycle time and the integer multipliers policies are adopted to accomplish the desired synchronization. The two policies are represented by nonlinear models handled through a hybrid algorithm. The algorithm combines linearization, outer approximation and Benders decomposition techniques. Results of the two policies demonstrate that a cost reduction up to16.3% can be attained by employing the integer multipliers policy instead of the common cycle time. Computational experiments show the efficiency of the new formulation and solution algorithm by reaching the optimal solution for large problem instances in short time. 相似文献
60.
This empirical study investigated the impact of organizational training on employee commitment focusing on employees' emotional and affective responses towards their organization. Organizational training is conceptualized within a multidimensional framework consisting of motivation for training, access to training, benefits from training and support for training. The hypothesis of this study has been built on a resource‐based view, social exchange theory and psychological contract theory. Field research was conducted through surveys with 298 participants of four‐ and five‐star hotels operating in Izmir, Turkey. Confirmatory factor analyses were used to analyse the quality of the training scales and multiple regression analyses were conducted to test the hypotheses of the study. The results revealed that all dimensions of training positively affected employee commitment. Implications have been presented for both researchers and human resource practitioners as to how to utilize organizational training factors to increase employee commitment. 相似文献