THE RELOCATION OF THE INTERNATIONAL MARKET FOR AUSTRALIAN WOOL

The marketplace for Australian wool relocated from London to the Australian capital cities in the half-century after 1880. This represented a major institutional shift that underpinned the development of the Australian economy and made Australia the centre of the international wool market. We analyse the principal demand and supply changes underlying this market shift. Consolidation of worsted manufacturing, demand diversification, improved transport and communications, Australian dominance of international wool production and the growth of the small grazier, shifted the relative market efficiency in favour of Australian auctions.     

Functionality evaluation of mobile hotel websites in the m-commerce era

Many hotel companies have launched mobile versions of their official websites in the m-commerce era. These websites are used as online marketing and communication tools for travelers worldwide. Given that mobile websites are essentially different from their desktop counterparts, a new set of evaluation criteria must be formulated in response to the changing technologies in Internet browsing. This study used the hotels in Hong Kong as samples and produced a revised evaluation instrument for the functionality of mobile hotel websites via focus group discussions. Performance scores were calculated to compare the different types and categories of hotels. Managerial implications were also discussed.     

The impact of the minimum driver licensing age on mobility in New Zealand

In the year to August 2002, 15% of the New Zealand road toll was attributed to 15–19 year-old drivers. This is the highest percent of casualties by any five-year age group, with the motor vehicle accident risk peaking at 16 years of age. New Zealand has the highest road accident statistic for this age group in the motorised world. It has been proposed that the driver licensing age be raised from 15 to 17 years of age. A 1998 Parliamentary Select Committee rejected the final proposal of a minimum driver licensing age of 16, on the grounds that such a rise would disadvantage rural youth through less accessible employment, educational facilities, social, and recreational activity, due to inadequate transport alternatives. This paper presents the results of research that examined the impact of the minimum driver licensing age on youth mobility. High school students were surveyed through interviews, questionnaires and travel diaries. It was concluded that the social benefits of raising the minimum driver licensing age to 17 years of age outweighed the social benefits of the status quo, as only minimal number of essential trips were totally dependent on youth acquisition of a driver licence.     

Intellectual Capital and Business Performance: What Structural Relationships Do They Have in Upper‐Upscale Hotels?

The purpose of this study is to investigate the structural relationships among intellectual capital (INCAP) dimensions and business performance (BUPER) in upper‐upscale hotels. This study classified INCAP into three dimensions: human capital (HUCAP), organizational capital (ORCAP) and customer capital (CUCAP). This study applied a structural equation modeling to investigate the proposed model and hypotheses. The results showed that HUCAP affects ORCAP and CUCAP and that ORCAP influences CUCAP. INCAP dimensions, with the exception of HUCAP, directly affect BUPER; however, HUCAP indirectly affects BUPER via ORCAP and CUCAP. This study helps upper‐upscale hotel managers identify relevant INCAP dimensions and their indicators to enhance BUPER. Copyright © 2012 John Wiley & Sons, Ltd.     

The influence of a film on destination image and the desire to travel: a cross‐cultural comparison

The objective of this study was to measure the immediate impacts of a film on the perceptions of viewers from different countries. The film chosen for this experiment was the Motorcycle Diaries in which South America was featured prominently in the film. Using established scales from the tourism and marketing literature, viewers from the USA, Canada and Spain were surveyed before and after seeing the film, and results showed that the film did change the viewers' perceptions of South America. After watching the film, a large percentage of the respondents expressed a desire to visit the countries seen in the film, with Canadians showing a significantly higher desire to visit South America than the US and Spanish participants. Those who were motivated to travel by the film were especially influenced by the scenery, landscape and the cultural attractions of the destination as depicted in the movie. Copyright © 2010 John Wiley & Sons, Ltd.     

Personal development on youth expeditions: a literature review and thematic analysis

Youth expeditions are associated with a range of benefits for participants. More young people are participating in overseas expeditions than ever before as vacation and gap year choices are diversified by a rising number of expedition providers. To date, there has been no systematic research effort to draw together and evaluate the evidence that underpins the benefits or, otherwise, for youths participating in overseas expeditions. This paper reviews empirical and philosophical literature which has been published in a range of journals and themes emerging are placed into a personal growth model. This review (or mapping exercise) focused on post-1990 literature and found 35 key publications which met the criteria: youth expedition; duration exceeding 14 days, self-propelled, and based overseas or out-of-state. The 35 publications (UK 26; USA 4; Australia 3; Japan 1; South Africa 1) were subjected to a thematic analysis using Greenaway’s ‘Four Arrows’ model of personal growth. Outcomes associated with overseas youth expedition participation included (1) upward personal growth (realising potential) including increased confidence; physical and social resilience; self-reliance and ability to overcome challenges, (2) outward personal growth (learning about & relating to others), (3) inward personal growth (learning about self) and (4) downward personal growth (learning about environment). The processes that were valued in overseas expeditions and which, with some caution, may be linked with some of the aforementioned outcomes include: genuine independence; group isolation and self-sufficiency; person-centred leadership; positive responses to stress and physically demanding activity. Suggestions for areas for further meaningful research are offered.     

A Field Experimental Investigation of Managerially Facilitated Consumer-to-Consumer Interaction

Positive social interactions among consumers are considered increasingly important elements in corporate relationship marketing efforts. There is scant empirical research, however, demonstrating the effect of consumer interactions facilitated by service industry managers on consumer evaluations and behavioral intentions. This study employs a field experimental methodology utilizing four half-day cultural heritage tours (n = 156) to examine consumer-to-consumer (C-to-C) interactions within the group travel context. Research findings demonstrate that managerially facilitated C-to-C interactions significantly increase tour member satisfaction and enjoyment. Theoretical and managerial implications are discussed, and calls are made for more field experimental methodologies to be used in tourism research.     

Calling 911: geopolitics,security and America's new war

The events of 11 September and their aftermath led rapidly to a military response by American forces in Afghanistan. The assumption that a state of war existed was widespread and quickly became official policy, but events might have been interpreted differently. Geopolitical reasoning was crucial to the specification of matters in terms of warfare. Three major assumptions were widely prevalent in the public discussions in the United States. First was that matters could only be understood as war, second that the primary axis of conflict was directly between America and terrorism and third that detailed investigation was unnecessary as the facts of the airliner impacts spoke obviously and said that this was an attack on America. Unpacking these assumptions shows that they are not necessarily obvious and that other geographical specifications of current geopolitical realities might lead to very different conclusions. An understanding of imperial power in particular suggests both a different geography and how assumptions of autonomous states and territorial responsibilities foreclosed other possible understandings and actions.