The Influence of Servant Leadership on Restaurant Employee Engagement

Servant leadership is a leadership philosophy which addresses the concerns of ethics, customer experience, and employee engagement while creating a unique organizational culture where both leaders and followers unite to reach organizational goals without positional or authoritative power. With employees viewed as one of the greatest assets for organizations, maintaining loyal, productive employees while balancing profits becomes a challenge for leaders, and drives the need to understand employee engagement drivers. Thus, the purpose of this study was to qualitatively explore servant leadership from the perspective of employees. Participants were 11 employees from a servant leadership led restaurant who took part in two focus groups. The modified van Kaam method (Moustakas 1994) contributed to data analysis, which examined employee responses for comparison and assessment. Several themes emerged including servant leader experience, servant leader traits, the impact of servant leadership, the application of servant leadership, and limited employee attrition. The themes revealed servant leadership positively influences employee engagement while contributing to employee loyalty to the workplace. Based on the servant leader experience, participants were more committed, built healthy work relationships, and actively participated in achieving organizational goals. Findings are discussed in light of current research and practical applications are provided.     

Welfare Effects of Food Safety Recalls

Estimates of the welfare losses associated with food recalls typically assume the announcement causes demand to shift, or the willingness‐to‐pay (WTP) falls for all quantity levels. Several researchers, however, have observed evidence of a rotation as well, where WTP rises for some consumers and falls for others. Preference heterogeneity theory implies that this observation results from an increase in the dispersion of demand. We test this theory using Centers for Disease Control and Prevention announcement data and Nielsen Homescan panel data for the fresh produce category. We find that the rotation effect cannot be disregarded, but is still dominated in welfare calculations by the shift effect of a recall announcement.     

Local and Global Competition in Information Technology

We examine the implications of changing competitive dynamics in global information and communications technology (ICT) markets for government demand-steering policies whose goal is local rents. Both computing and telephony are undergoing changes in global industry structure and changes in the nature of competition. The convergence of computing and telephony and the rapid technological change (and accompanying technological uncertainty) driving this convergence reinforce trends toward vertical competition. The emergence of global ICT markets lowers entry barriers, likely encouraging government-supported local entrants into global ICT markets. There are, however, strongly offsetting disadvantages. The underlying economics of ICT markets under vertical competition will work to reinforce the dominant position of U.S.-based incumbents in many segments. The prospects for exports, command of rent-related standards, and large rents from exports are not very bright. We expect to see far more demand-steering attempts than successes. J. Japan. Int. Econ., December 1999, 13(4), pp. 336–371. Landau Economics Building, Department of Economics-6072, Stanford, California 94305-6072; and International Computer Services Research, Stanford Computer Industry Project, Landau Economics Building, SIEPR 144, Stanford, California 94305-6016. Copyright 1999 Academic Press.Journal of Economic Literature Classification Numbers: L5, F110.     

The Role of Nonattenuated Rights in Positive Economics: A Critical Appraisal

This article assesses the institutionalist elements of Friedrich Hayek's neoliberal political economy by presenting his views on the entangled relations between the state and markets in capitalism. Through the analysis of Hayek's work, the article contributes to further consolidating the view that neoliberalism is an ideological project of institutional transformation which, despite some enduring myths, has an irreplaceable role for a state with many important functions in a more limited democracy. Markets, for their part, are politically contested social constructions that depend on previous non-market institutions for their existence and legitimation. This paper argues that Hayek's work corroborates this institutionalist claim.     

An Asymmetric Information Model of Lockouts

This note proposes an asymmetric information model of collective bargaining where the firm has the bargaining power and the union the private information. Results show that the firm may use lockouts to induce the union to reveal its private information.     

DO INSTITUTIONS PREFER HIGH‐VALUE ACQUIRERS? AN ANALYSIS OF TRADING IN STOCK‐FINANCED ACQUISITIONS

If owners of target shares in a stock‐for‐stock merger perceive the acquirer as overvalued, they should sell their holdings more aggressively to profit before such overvaluation dissipates. We study institutional owners of targets and find that slightly more than half liquidate their shares in stock mergers, consistent with high institutional‐share turnover rates found in the prior literature. However, share retention is higher when valuation measures suggest greater acquirer overvaluation, regardless of whether institutional owners generally prefer growth or value stock. Institutions that prefer large‐cap, growth stock are most enthusiastic about bids from large, high‐valuation acquirers, and substantially increase their stakes in such deals.     

Coming and going: Experiments on endogenous group sizes for excludable public goods

When a public good is congestible, individuals wanting to provide the public good face challenges in forming groups of optimal size, selecting the members of the group, and encouraging members to contribute for the public good. We conduct a series of experiments in which subjects form groups using three different entry and exit rules. The experimental results are analyzed in terms of group size, the level of public good provision, social efficiency, congestion and group stability. We find that entry restriction improves the average earnings for some individuals compared to free entry/exit or restricted exit. For a given group size, individuals under the restricted entry rule contribute more for the provision of the collective good. Also, for a given average contribution level of group members, subjects under the restricted entry rule suffer less from the congestion problem and are better able to form groups of sizes closer to the optimal.     

That Sounds Sweet: Using Cross‐Modal Correspondences to Communicate Gustatory Attributes

Building on existing research into sound symbolism and cross‐modal correspondences, this article proposes that cross‐modal correspondences—systematic mappings between different sensory modalities—can be used to communicate nonmusical, low‐level sensory properties such as basic tastes through music. A series of three experiments demonstrates that cross‐modal correspondences enable people to systematically encode basic taste properties into parameters in musical space (Experiment 1), and that they are able to correctly decode basic taste information embedded in complex musical compositions (Experiments 2 and 3). The results also suggest some culture‐specificity to these mappings, given that decoding performance, while still above chance levels, was lower in Indian participants than in those from the United States (Experiment 3). Implications and potential applications of these findings are discussed.