Does CEO transformational leadership influence top executive normative commitment?

Grounded in social exchange theory logic, this study proposes that CEO transformational leadership causes high normative commitment among top executives but this relationship is nonlinear. Specifically, top executives in Turkey express less normative commitment when their CEOs exhibits moderate levels of transformational leadership than low or high levels of transformational leadership. Additionally, CEO transformational leadership exhibits a similar nonlinear relationship to affective commitment which fully mediated the J-shaped relationship between CEO transformational leadership and normative commitment. The findings highlight the need to consider the nonlinear effects of leadership types as well as implications for further exploration of antecedents of normative commitment.     

Propuesta de un índice para evaluar la gestión del control interno

Derived from its humanitarian mission, to pay quality health care to the population, in hospitals and health facilities is needed reduce the occurrence of events that may threaten the physical and psychological integrity of the patients they serve. One of the strategies to consider to overcome this challenge is the proper implementation of the internal control system, to ensure the sustainability of insurers, by increasing efficiency in the care of people, feasible only within a care model that quantifies and management on population identified and addressed. The objective of this paper was to propose a coefficient to evaluate the internal control management for a hospital entity. This was conceived under the guidelines of the multi-criteria modeling in conjunction with the detection of critical points through Petri nets. For this, the order of importance and fulfillment of the components of Internal Control and in unison the unreliability of critical processes in the entity being identified practical application was determined.     

Heterogeneous wage setting and endogenous macro volatility

In order to strengthen the debate on the foundations of aggregate business cycles, the science of macroeconomics has recently benefited from a series of contributions that emphasize the complex nature of collective human action. Progressively, agent heterogeneity, local interaction, sentiment formation and out-of-equilibrium dynamics are becoming central pieces on the analysis of short-term business fluctuations. This paper offers a contribution to this new literature by exploring a macro framework where endogenous fluctuations emerge regardless from the occurrence of shocks to technology or preferences. The proposed setting separates firms into two groups, which follow different wage setting strategies. The firms may systematically change from one class of wage setters to the other following local interaction rules and by making a global assessment of the profitability of each of the wage setting alternatives. Under reasonable parameterizations, long-term large periodicity cycles are generated; these cycles might constitute a meaningful component of the observed output gap and price level volatility, a component that complements the typical view on exogenous disturbances over an otherwise stable economy.     

Continuous mobile banking usage and relationship commitment – A multi-country assessment

Although conducting banking transactions via mobile phones, smart phones and tablets has become popular in many countries, major gaps exist in our understanding of those who use this technology, particularly how experienced users perceive mobile banking. Drawing from the literature on mobile banking adoption, continuous usage behavior and post-adoption of technology behavior, the authors shed light on the nature of experienced mobile banking users’ relationship commitment (RC) with their bank and personal finances. The study reveals changes in commitment and shows that mobile banking offers substantial added value to users. Overall, this research will help managers better understand the importance of mobile banking services in the light of customer RC.     

Service Science Management Engineering and Design (SSMED): a semiautomatic literature review

ABSTRACT

SSMED (Service Science, Management Engineering and Design) is multidisciplinary by nature. However, some authors stated that SSMED publications remain focused on single scientific domains. This paper proposes a Semiautomatic Literature Review (SALR) using integrated techniques for knowledge extraction –‘Time Aware Knowledge Extraction’ (TAKE) – to analyse the interdisciplinarity of SSMED publications and the potential for transdisciplinarity based on the actual adoption of Service-Dominant Logic as the foundation of SSMED research. Findings reveal that: 1) most SSMED publications are not interdisciplinary and are mainly related to Management; 2) Service-Dominant Logic has been adopted very often in SSMED publications, paving the way for SSMED transdisciplinarity.

This paper offers theoretical and practical insights by enhancing the knowledge about SSMED literature and enriching the state of the art related to techniques to perform literature reviews. Furthermore, it stimulates the expansion of scholars’ and managers’ views of holistic approaches to service systems while fostering SSMED viability.     

Firms and universities—do spillovers enhance firm’s performance?

This paper aims to assess if geographic proximity from universities enhances small firms’ performance, by means of knowledge spillovers. A sample of micro data is used on 390 manufacturing firms and 11 public universities in Portugal. Performance is measured by labour productivity. The estimation was made using OLS as well as Quantile Regression. Results seem to confirm that both domains of knowledge do produce distinct effects, but there is no evidence that a firm’s performance improves with the proximity to a university. Likewise, the quality of universities does not seem to influence the labour productivity of firms.

Maternal education and child health outcomes in South Africa: A panel data analysis

This study empirically assesses the relationship between mothers’ education and child health using continuous and binary proxies of child health outcomes. A panel, using four waves of the National Income Dynamic Study and a battery of estimation techniques, was employed. The results suggest that maternal education plays a large and significant role in explaining child health outcomes in South Africa. Our results also suggest that maternal education is relevant in respect to stunted growth (stunting). However, the effects of maternal education vary along races, implying levels of inequality. The effects are stronger in the black and coloured populations, possibly due to educational deficits. This suggests a need in improving the educational opportunities for these groups. We suggest that maternal education can significantly contribute to reducing the high degree of inequality in South Africa.     

Direct and indirect effects of SEWi,family human capital and social capital on organizational social capital in small family firms

International Entrepreneurship and Management Journal - Given the importance of social capital in organizations, this research answers the question of how socioemotional wealth importance (SEWi),...