基于客户关系管理的企业业务流程重组

在全球经济一体化环境下，传统的管理模式、经营理念、业务方法已不能适应快速变化的市场运行。顾客（Customer）、竞争（Competition）和改变（Change）驱使企业发展进入新阶段。在灵活性与快速响应主宰的商业战场中，客户关系应用而生，业务流程重组和客户关系管理的结合似乎成了一种必然．     

简释可持续发展成本

可持续发展观要求我们对成本概念进行正确的理解，已经付出的资源代价是成本，应该付出但尚未付出、迟早要付出的资源代价也应该理解为成本，这是对可持续发展成本理解的基础。可持续发展成本主要是由自然生态成本和人文生态成本构成。重视可持续发展成本核算是优化资源环境的需要、完善国民经济核算体系的需要以及正确计算产品成本的要求。构建可持续发展成本核算体系应从自然生态成本核算体系和人文生态成本核算体系两个子系统进行构建。     

基层政制与乡村社会结构的错离：以近代华北区制的变动为中心

清末以来，在地方自治的背景下，华北各县境内形成了介于县制与村制之间的区制，成为近代华北乡村政治体制变动的一大特征。到1930年代中期，华北各县的区制随着地方自治的终结而废止。区制变动的深层动因不能仅在地方自治的困境中寻得解释，它实际上是外来制度安排无法楔入乡村社会的结果。因此，乡村控制的强制性制度安排，导致的后果是区制的教度调整与变动，而没有形成稳定的乡村治理的区位结构。乡村治理的区位，应植根于中国乡村特殊的社会环境，契舍于乡村原有的社会、经济、政治乃至文化区位，而非仅仅是一纸政令下的外来强制性制度安排。与乡村社会结构的疏离与错位，是造成民国时期区制不断调整的内在深层动因。     

Domestic Support and Border Measures for Processed Horticultural Products

In horticultural markets, trade barriers often apply to the processed products whereas domestic support applies to farm-produced raw commodities. Here we assess the effects of such trade barriers and domestic support by simulating the effects of policy reform on global processing tomato markets, which are faced with modest processed product tariffs and high domestic support in the European Union (EU). Both protection and EU subsidy drive down world welfare, but we find that reducing import tariffs for tomato products would yield greater effects on markets and larger welfare impacts outside Europe than would reductions in EU domestic support.     

REVISITING INFORMAL EMPLOYMENT AND SEGMENTATION IN THE SOUTH AFRICAN LABOUR MARKET

This study revisits the definition of informal employment, and it investigates the puzzle of high open unemployment co‐existing with relatively limited informal employment in South Africa. We estimate earnings equations using data from the September 2004 Labour Force Survey and present evidence of persistent earnings differentials not only between formal and informal employment, but also between types of informal employment. These persistent earnings differentials are suggestive of complex segmentation in the South African labour market and challenge the presentation of informal employment as an undifferentiated residual with no barriers to entry or mobility.     

Modelling the inflation process in transition economies: Empirical comparison of Poland, Hungary and Czech Republic

This paper starts from the observation that inflation in transition economies appears to be persistently high and volatile and attempts to provide some empirical characterisation of the inflation process in three such transition economies: Poland, Hungary and Czech Republic. We first consider the role of monetary growth as a major causal factor for inflation in these economies, and argue that the evidence provides rather weak support for the causal relationship. We then propose a transition economy cost-plus model and estimate this using the equilibrium-correction modelling (ECM) strategy augmented by introduction of a number of transitory factors and changes in the internal structure of the real economy which we believe may have had a significant impact on inflation in these economies. We show that this approach enables us to account for long-run inflation in these economies from the early 1980s to the present despite the turbulence of the latter part of the sample period. Our results support wage and exchange rate based inflation policies.     

Welfare paradox in economic restructuring

It can be proved theoretically that, because of the previously existing price and structural distortion, a welfare paradox is possible in the former command economies during the transition period. This paradox refers to a situation in which a welfare gain is accompanied by a fall in the reported GNP figure.     

Trade Union Derecognition in Britain, 1988–1994

Since the initial studies of derecognition, many articles have focused on the issue, by and large pointing to a slow increase in derecognition. However, a small number have indicated it is actually much larger. This paper shows that derecognition is even greater than these suggest and that its nature has changed. The paper looks at the contexts of this rise but argues that derecognition should not yet be seen as a major problem facing the unions.     

国际战略联合的成功之路

世界经济中的种种迹象表明,国际战略联合这一国际化经营的新方式正日益显示出其重要性,并终将成为拓展国际化经营活动的主要方式。作为国际化经营活动主角的跨国公司。     

中国的工业改革与效率变化-方法、数据、文献和现有的结果

全要素生产率是理解经济增长的方式和结构的重要指标之一,中国的工业改革正好为经济学家关注和考察不同所有制的企业形式以及改革政策对生产率变动的不同影响提供了丰富的经验基础。在1978年开始的旨在向市场经济转型的中国经济体制改革正在彻底地改变着它的工业部门面临的市场结构和工业组织,并不断造就着一个与世界经济更加融合的制造业部门。新的和更有竞争力的工业部门在竞争中不断获得了高速增长和扩张的机会,使得中国工业部门的生产率改善主要依赖着非国有企业的成长和它的活力。中国工业改革的成就不是挽救了国有企业,而是收缩了国有企业部门的"战线",诱致了一个非国有的新兴工业部门的崛起。