Opportunity,fair process and relationship value: career development as a driver of proactive work behaviour

In line with recent findings from organisational justice theory, we hypothesised that employee proactive behaviour and careerist orientation is predicted by the interplay of perceived favourability of career development opportunities, the perceived fairness of the procedures used to decide them, and employee organisational commitment. Employees (N = 325) of a large financial services organisation responded to a self‐completion questionnaire. As predicted, when career development opportunities were viewed unfavourably, perceived procedural justice was significantly and positively related to individual proactive behaviour and significantly and negatively related to careerist orientation but only when organisational commitment was high. It appears that high procedural justice may only ‘offset’ the negative effects of unfavourable career development opportunities when employees identify with, and are committed to, their organisation. Further support is presented for a relational, rather than instrumental, model of procedural justice when reflecting on employee reactions to their employers’ policies and decision‐making. Implications for theory and practice are discussed.     

Assessing the Consequences of Converting to Organic Agriculture

In the wake of the public controversy over genetically modified crops, organic production is sometimes hailed as the true “sustainable agriculture”. Its advocates claim that it enriches biodiversity, increases soil “health” and provides more nutritious foods. This paper summarises the results of a three year, multi‐disciplinary study of one major unit undergoing transition from non‐organic to full organic status. Researchers examined whole farm nutrient budgets, insect diversity and the wider environmental economics of organic production compared with non‐organic management. The result was a mid‐term example of multi‐disciplinary science, though some way short of interdisciplinary science. The evidence suggests that organic production can result in measurable environmental gains, which can be valued in economic terms. The full environmental account, however, remains elusive. Yet its significance could prove vital for the future of diversified rural economies in the UK Interdisciplinary minded agricultural and environmental economists are encouraged to extend this pilot initiative in the light of the important policy contribution that such additional research could provide for the improved valuation of sustainable agriculture. The authors conclude that there is a plausible case for an Organic Stewardship Scheme attached to the Rural Development Regulation.     

Contagion as a domino effect in global stock markets

This paper shows that stock market contagion occurs as a domino effect, where confined local crashes evolve into more widespread crashes. Using a novel framework based on ordered logit regressions we model the occurrence of local, regional and global crashes as a function of their past occurrences and financial variables. We find significant evidence that global crashes do not occur abruptly but are preceded by local and regional crashes. Besides this form of contagion, interdependence shows up by the effect of interest rates, bond returns and stock market volatility on crash probabilities. When it comes to forecasting global crashes, our model outperforms a binomial model for global crashes only.     

The scope for collusion under fractional defections

This paper examines the scope for firms to collude in an oligopoly supergame, when firms defect by producing a fraction of their best response outputs. Such deviations from the collusive equilibrium are termed fractional defections. We show that the joint profit maximizing output level cannot be sustained under fractional defections and identify the most collusive output level. The paper also investigates the ability of firms to collude as both demand and the number of firms in the industry vary. The results reveal that the degree of collusion is inversely related to the level of demand and that high levels of concentration may in fact be inimical to collusion.     

Barriers to Managing Diversity in a UK Constabulary: The Role of Discourse

The literature on diversity management has tended to obfuscate some of the theoretical and methodological shortcomings associated with research in this area. Specifically, the literature tends to make a number of rather naïve assumptions about the experiences and aspirations of disadvantaged groups. This paper seeks to problematize the universalist and partisan tendencies that typify much of the diversity literature by focusing on the issue of 'resistance'. Using a form of discourse analysis informed by Foucauldian principles, the paper explores how 'resistance' to diversity initiatives is expressed by both 'dominant' and 'subordinated' groups in a UK police force. It is argued that 'resistance' is better thought of as a discursive resource that can be drawn upon to justify or account for one's own organizational experiences and, in turn, the need to both justify and account for one's experiences is located in broader discursive fields that reproduce dominant ideologies of liberal democracies. The theoretical implications of this position are discussed and a case is presented for more critical and theoretical approaches in the diversity management literature.     

Strategies to increase agricultural productivity and reduce land degradation: evidence from Uganda

This paper estimates a structural econometric model of household decisions regarding income strategies, participation in programs and organisations, crop choices, land management, and labour use, and their implications for agricultural production and soil erosion; based upon a survey of over 450 households and their farm plots in Uganda. Many factors have context-specific impacts and involve trade-offs between increasing production and reducing land degradation. Government agricultural extension and training programs contribute to higher value of crop production in the lowlands, but to soil erosion in the highlands. By contrast, non-governmental organization (NGO) programs focusing on agriculture and environment help to reduce erosion, but have less favourable impacts on production in the lowlands. Education increases household incomes, but also reduces crop production in the lowlands. Poverty has mixed impacts on agricultural production, depending on the nature of poverty: smaller farms obtain higher crop production per hectare, while households with fewer livestock have lower crop production. Population pressure contributes to agricultural intensification, but also to erosion in the densely populated highlands. Several household income strategies contribute to increased value of crop production, without significant impacts on soil erosion. We find little evidence of impact of access to markets, roads and credit, land tenure or title on agricultural intensification and crop production and land degradation. In general, the results imply that the strategies to increase agricultural production and reduce land degradation must be location-specific, and that there are few 'win-win' opportunities to simultaneously increase production and reduce land degradation.     

Continuity and Change in Mergers and Acquisitions: A Social Identity Case Study of a German Industrial Merger*

abstract It is crucial from an employee's point of view to perceive some degree of stability even in times of major organizational change. This paper examines the role of a sense of continuity for organizational identification after an organizational merger. We argue that mergers and acquisitions so often end in failures partly because the change is designed in discontinuous ways and employees do not feel they are doing the same job after the merger as before. Such discontinuous change engenders a critical tension between positive and negative effects of identification that has not yet been fully understood. To deepen the understanding of this tension, in‐depth interviews were conducted in a recently merged German industrial company. Based on these qualitative data we demonstrate how features of the post‐merger company structure and the way it was implemented may have eroded organizational identification. Finally, we propose a parsimonious model to be tested by future research, in which the sense of continuity is consisting of both observable as well as projected continuity.     

Employee attitudes,customer satisfaction,and sales performance: assessing the linkages in US grocery stores

Using store‐level panel data for a major supermarket company, we investigate the linkages between employee attitudes, customer satisfaction, and sales performance, while controlling for observed and unobserved differences across stores. We find that employee attitudes positively affect customer satisfaction with service but do not affect customer satisfaction with quality or value. Additionally, we find that customer satisfaction with service positively affects sales performance. Our results suggest that employee attitudes affect sales performance through their impact on customer service. Copyright © 2008 John Wiley & Sons, Ltd.     

Three types of salesmen to understand and motivate

This article analyzes factors that influence motivation of sales representatives. Findings of two research studies identify motivational characteristics of salesmen in sales agencies. The authors classify salesmen as High Actualizer, High Security, and High Love-Belonging types, based on their research findings. The research points out conditions which enhance sales performance and contribute to a highly motivated sales force. Specific guidelines are suggested to improve motivation of salesmen.     

Internal and external drivers for quality certification in the service industry: Do they have different impacts on success?

This paper presents the results of a study of hotels that are certified for quality management to identify the reasons for seeking quality certification. The authors analyse whether internal or external drivers for seeking certification have different impacts on benefits and the use of quality tools in the hotel industry. The analysis groups hotels according to the importance of their internal reasons for certification, and uses cluster analysis to identify the significant differences between groups of hotels. The findings for the 32 hotels analysed show that hotels that pursued certification for internal reasons develop better quality tools and have increased levels of benefits.