HIV/AIDS in the transport sector of southern Africa: Operational challenges,research gaps and policy recommendations

The transport sector is an integral element of southern Africa's economic development. The impact of HIV/AIDS on the region is therefore a major cause for concern. Using a method of triangulation, we used the findings of a comprehensive literature review, a stakeholder questionnaire and a United Nations regional workshop to take stock of the existing evidence linking HIV/AIDS to the transport sector. This paper outlines the strategies used to address HIV/AIDS by a range of stakeholders in the road, maritime, aviation and railway transport sectors. It highlights regional, national, and intervention-specific good practice examples in the field, suggesting key research gaps and putting forward policy recommendations for the region. As a result, national action plans will hopefully be able to benefit from this knowledge-sharing, enhanced regional cooperation and implementation of more effective responses to the epidemic in this critical sector.     

Aid to agriculture,trade and structural change

This paper studies the effect on the industrialization process of developing countries of foreign aid given to agriculture to expand its productive capacity. According to our theoretical analysis, this effect is conditional on the openness of receiving countries. Our empirical results based on panel data for developing countries confirm this analysis, as we find that the effect of this kind of agricultural aid on the rate of growth of the industrial sector of landlocked countries is indeed positive.     

Revisiting the Satisfaction–Loyalty Relationship: Empirical Generalizations and Directions for Future Research

This extensive literature review highlights the state of the art regarding the relationship between customer satisfaction and loyalty, both attitudinal and behavioral. In particular, it brings to light several issues that should be carefully considered in analyzing the efficacy of customer satisfaction in explaining and predicting customer loyalty. In fact, for many years companies all around the world have heavily invested in customer satisfaction in the hope of increasing loyalty, and hence, consequently, profitability. But after having gone through a detailed analysis, it is clear that this link it is not as strong as it is believed to be and customer satisfaction is not enough to explain loyalty. In fact, the major findings of this review are captured in the form of a few empirical generalizations. We generalize that, while there is a positive relationship between customer satisfaction and loyalty, the variance explained by just satisfaction is rather small. Models that encompass other relevant variables as moderators, mediators, antecedent variables, or all three are better predictors of loyalty than just customer satisfaction. Further, the satisfaction–loyalty relationship has the potential to change over time. Similar weaker findings are uncovered and the study offers specific guidelines on who, when, and how much to satisfy. Finally, suggestions for future research to explore this domain are offered.     

Challenges facing European labour markets: Is a skill upgrade the appropriate instrument?

The financial and economic crisis shattered the Lisbon Strategy’s attempt to increase the EU’s employment rate to 70% among 15–64 year olds by 2010. The new Europe 2020 strategy envisages a 75% adult employment rate by 2020; however, this goal also seems unrealistic in light of the economic crisis which has caused the EU’s employment rate to drop significantly below 70%. A crucial question now is whether a skill upgrade of the European labour force would help to increase the employment rate, especially among youth. This Forum explores the relationship between education and employment throughout the EU.     

Assessing the influence of the organization in the supply chain management using NK simulation

Supply chain management advocates that the whole supply chain (SC) from the material suppliers to the end customers must be managed by adopting an integrated approach. However, different forms of governance can be adopted to pursue integration, ranging from the pure market to the hierarchy. While integration has been extensively investigated in the literature by adopting an operative perspective, the organizational perspective has been less used. However, the way the SC is organized influences the SC performance. This topic is investigated by using a recent tool offered by complexity science, namely the NK simulation model. In the proposed NK model, N represents the decisions that SC firms should make and K the interdependencies among the SC decisions calling for integration. The model reproduces how the different SC forms of governance evolve and adapt to the landscape corresponding to a SC specific integration problem. A simulation analysis is carried out to identify the SC forms of governance appropriate to the SC integration problems.