Change by Design

Over the course of a century of professional practice, designers have mastered a set of skills that can be productively applied to a wider range of problems than has commonly been supposed. These include complex social problems, issues of organizational management, and strategic innovation. Conversely, non‐designers—those in leadership positions in companies, governmental and non‐governmental organizations, professionals in a broad range of services and industries—can benefit from learning how to think like designers. We offer some large‐scale and more finely grained ideas about how this might happen.     

Financial Education Interventions Targeting Immigrants and Children of Immigrants: Results from a Randomized Control Trial

We document that immigrants in the United States differ from natives in several aspects relevant for their financial decision making. Based on these differences, we designed novel financial education materials targeted at US immigrants and their children and evaluated their effectiveness using a randomized control trial. To the best of our knowledge, this is the first rigorous evaluation of financial education programs targeted at this population. Compared to a control group, the groups that received the one‐time educational intervention were more likely to correctly answer financial knowledge questions immediately after the intervention. The estimated effects of this one‐time intervention on knowledge were large, but most of them faded away after six months. Moreover, we find little effect of the treatments on intended financial behavior measures, both immediately and six months later. Our results point to the efficacy of this type of educational material in informing immigrants and their children about important financial information that they are unfamiliar with, including information related to their immigrant status. However, they also suggest that a priority for future research should be to test whether repeated opportunities for learning can increase financial knowledge retention and lead to behavior change.     

公共娱乐场所从业人员生殖健康服务的调查分析--以长沙市为例

本研究探讨计划生育服务网络为公共娱乐场所提供生殖健康服务的干预模式。分析了基线调查数据。娱乐场所从业人员是一个高流动性的年轻群体,生殖保健知识欠缺,对性病艾滋病预防的认识仍有误区;他们的性观念开放,部分从业人员涉及商业性行为,已经成为传播性病艾滋病的高风险桥梁人群。基线调查为进一步开展生殖健康服务找到了干预重点和适宜的工作方式。     

Towards sustainable tourism planning in New Zealand: Monitoring local government planning under the Resource Management Act

In the light of the increasing pace and scale of tourism activity in New Zealand, the concept of sustainable tourism has become a key ingredient in the nation's tourism strategy. This paper explores sustainable tourism planning in New Zealand at the level of local government, and in particular, focuses on the implementation of the Resource Management Act 1991 (RMA) as a mechanism for achieving sustainable tourism. Using the findings of a survey of Regional Councils and Territorial Local Authorities, the paper explores public sector planning responses to tourism impacts and sustainability concerns in New Zealand. The paper extends the earlier work of Page and Thorn (1997. Towards sustainable tourism planning in New Zealand: public sector planning responses. Journal of Sustainable Tourism 5(1): 59-77; 2002. Towards sustainable tourism development and planning in New Zealand: the public sector response revisited. Journal of Sustainable Tourism 10(3): 222-238), which identified major issues of concern at local council level with regard to tourism impacts and argued the need for a national vision for tourism to ensure that the RMA achieved its original goals. Since then, a national tourism strategy has been published and changes in legislation have further empowered local authorities to further progress the sustainability agenda. This paper examines these developments and the ensuing implications, concluding that significant progress has been made in developing tourism policies at the local level, but that a number of constraints and issues limit the development of New Zealand as a sustainable destination.     

Sport events and integrated destination development

Sport events are recognised as contributing to the development of tourism destinations, both through direct visitation and through destination image building, and yet they are not well understood in terms of their contribution to the development of destination networks. The development of the ‘tourism destination framework’ by Haugland, Ness, Grønseth, and Aarstad [2011. Development of tourism destinations: An integrated multilevel perspective. Annals of Tourism Research, 38(1), 268–290.] is supported by five propositions which are assessed here, in the light of the evidence collected from Sail Port Stephens and other published studies. Overall, the results support the propositions, and further suggest that sport events can become a mechanism through which destinations can develop products and services that utilise resources and competencies across several firms to contribute to destination development.     

Reducing visitor car use in a protected area: a market segmentation approach to achieving behaviour change

This research uses a market segmentation approach to reducing transport-related environmental burdens from visitors, while maintaining economic benefit. The approach was tested in the Lake District National Park (UK). It aimed first to explore visitor transport behaviour using a social psychological framework, to understand what might best predict desired behaviour change (i.e. reduced visitor car use). Second, it developed and tested different types of marketing messages to reduce car use, based on persuasive communication theory, establishing marketing propositions appropriate to different visitor types and market segments. Third, it identified market segments with both a high propensity towards positive behavioural change and the highest economic contribution to the destination. The work is based on Ajzen's Theory of Planned Behaviour and on persuasive communication. Three hundred and ninety completed questionnaires were obtained. The paper emphasises the importance of context in successful communication to influence behaviour and shows that a market segmentation approach to behavioural change can be successful. Complex patterns of visitor mobility and modal choice emerge. For example “New Explorers” and “Familiar Families” are most likely to reduce their car use (45% and 48% respectively) and less likely to perceive this as difficult.     

Huddled Masses Yearning to Buy Postcards: The Politics of Producing Heritage at the Statue of Liberty–Ellis Island National Monument

Located prominently in New York harbour, Ellis Island is part of the Statue of Liberty National Monument, which was inscribed on the World Heritage List in 1984. Formerly an immigration station, Ellis Island is now a powerful commemorative landscape. More than 100 million living Americans can trace their US roots to a man, woman or child who passed through its doors. Because of its popular significance and appeal, hundreds of museum producers endeavoured to create an inclusive, balanced and populist history of the 'peopling of America' within the spaces of the abandoned former immigration station. As part of continuing geographical research this paper draws on in-depth interviews with heritage professionals to explore how complex international immigrant histories have been mobilised by its various producers.     

Longitudinal analysis of self-employment follow-through

The Hungarian economy was based on central planning for several decades and in comparison with the dominance of the great organizations that consisted of many smaller units, the role of small-sized enterprises was marginal. The change in the political climate involved recognition of and belief in entrepreneurship and the new legal system increased the opportunity for setting up new enterprises established on private and joint capital. Nevertheless, the changes in the organizational system of companies within the national economy appear to concentrate in time and territory in Northern Hungary. Increasing unemployment inspires the start of numerous enterprises even when the experience of entrepreneurship is missing and, in addition, the inclination towards it. This may result in difficulties and danger and a study of North Hungarian small businesses is therefore useful.

The aim of this research is to examine the position of SMEs in the North Hungarian industrial area, concentrating on questions that can not be answered by means of traditional statistics. Data were collected by surveying questionnaires. The questions referred to the development of SMEs in North Hungary.

Finally, the elements in the economic environment that may hinder or help successful operation of the enterprises were analysed. With the experience gained by our investigation we would like to help in the reinforcement of SMEs working in Northern Hungary.     

Group competition for rents

This paper examines rent dissipation in a two-stage group rent-seeking contest without a predetermined distribution rule. the rent in this setting exhibits both public and private good characteristics depending on the stage of the contest. Focusing on the relationship between group size and aggregate rent seeking we find that social waste depends not only on total numbers but also on the distribution of population across groups. We show that group size asymmetry acts to reduce rent dissipation.