A note on the impact of the internal organization on the accuracy of the information transmitted within the firm

We investigate the incentives of sales managers to transmit information on demand conditions to headquarters under different organizational structures and its subsequent impact on firm performance. When headquarters determine quantities of production, sales managers' interests are aligned with that of the firm, and reliable information is transmitted. On the other hand, when the authority of decision making on quantities of production is delegated to sales managers, they prefer not to transmit reliable information; consequently, headquarters set transfer prices given poor information about demand. Due to such difference in the quality of the information available to headquarters, a centralized organizational structure frequently leads to the best performance.     

The role of short-term contracts and subsidies in licensing

An innovator without production facilities owns a patented invention that lasts two periods, and looks for the best licensing arrangement with a producer that has private information about the market value of the invention. The license is either a single long-term contract in force over both periods or a series of short-term contracts, one per period. Under short-term contracts, the licensee can strategically signal the value of the invention with its level of production in the first period and thus influence the terms of the contract in the second period. We show that the licensor prefers successive short-term contracts rather than a single long-term contract for intermediate-level probabilities of dealing with an efficient licensee, while the first-period contract may optimally include a per-unit subsidy (a negative royalty rate) in order to correct signaling distortions in the licensee’s production for this period. We also show that prohibiting such subsidies can lead to welfare losses.     

The interaction effects of firm and partner tenure on audit quality†

This paper investigates the impact of firm and partner tenure on audit quality, where audit quality is proxied by discretionary accruals. We study a sample of Spanish listed companies between 2005 and 2011 and address both the individual and the interaction effects of firm and partner tenure. Our study is motivated by the current debate, particularly intense at the EU level, on the impact of the auditor rotation regime on the quality of auditing. We find that, without considering the interaction effects, firm and partner tenure do not seem to play a relevant role as determinants of audit quality. Importantly, the interaction of firm and partner tenure shows stronger effects on audit quality than both forms of tenure separately considered. Finally, our analysis suggests that audit quality is maximized when medium firm and partner tenures interact. However, results for the interaction variables are sensitive to the accruals estimation method.     

Customer satisfaction and brand equity

The study here examines the interaction between shareholder value and customer satisfaction, as well as the impact on a firm's brand equity. Customer satisfaction may have a positive effect on brand equity, except when managers show excessive customer orientation, in which case the effect is negative because of reductions in shareholder value. The empirical analysis uses incomplete panel data pertaining to 69 firms from 11 nations during the period 2002-2005 and supports the theoretical contentions. This result warns of the perverse effect on brand equity of implementing policies focused exclusively on satisfying customers at the expense of shareholders' interests.     

The KPSS test with two structural breaks

In this paper, we generalize the KPSS-type test to allow for two structural breaks. Seven models have been defined depending on the way that structural breaks affect the time series behaviour. The paper derives the limit distribution of the test under both the null and the alternative hypotheses and conducts a set of simulation experiments to analyse the performance in finite samples. Finally, we illustrate the application of the statistics through the analysis of real GDP and real per capita GDP for 22 developed countries.      

The lighting dimension of perceived tourist image: the case of Barcelona

ABSTRACT

Perceived tourist image has been studied from different dimensions. However, destination lighting, as a dimension of the perceived tourist image, has so far been unexplored. This research letter analyses illumination of tourist sites as a dimension of the perceived night-time tourist image. Results show that lighting is a relevant issue for image perception, and is related to the image projected by some monuments and tourist attractions. Results show that age and origin are determining factors of this dimension of image perception. Some managerial and research implications are also considered and discussed.     

European Works Council at General Motors Europe: bargaining efficiency in regime competition?

The European Works Council (EWC) at General Motors Europe is frequently cited as one of the few examples of an efficient body of employee representation at a European level within a multinational company. Despite the increasing threat of social dumping in the enlarged Europe, the EWC was able to agree with management the terms of compulsory European minimum standards for defensive employment and competitiveness pacts, thereby restricting the effects of coercive comparisons between factories located in different countries. In this article, we focus on this experience and illuminate the tensions of ‘micro‐corporatism’ caught between international solidarity and regime competition.     

Setting the Context: The Role Information Technology in a Business Ethics Course Based on Face-to-Face Dialogue

Based on the experience of a course taught by the authors, this paper seeks to show that an adequate use of IT in the teaching of a Business Ethics (BE) course depends on clarifying the assumptions about ethics and the place of the course within a programme. For this purpose it explains how IT can be used to strengthen a view of BE based on dialogue and mutual learning and it encourages the combination between virtual and face-to-face teaching. Finally, the paper examines the relationship between the use of IT, individual learning processes and communities of practice.