Exploring bank website expectations across two task scenarios

This article compares consumer expectations of bank website functionality for two online task scenarios: information search and transaction. This study uses task technology fit theory and follows a novel methodological approach by using expectation ‘fit’ according to a set of website attributes. An online questionnaire, distributed through e-mail invitation, achieved a sample of 469 Internet users. This research finds several points of similarity and difference with regard to consumer expectations of website attributes according to task context and makes an important and original contribution to both practice and theory. For marketing practitioners, the findings inform how they might ‘manage’ expectations to facilitate positive website experiences. Theoretical contributions are made through integrating IS and Marketing theory to identify the impact of goal-directed behaviour on satisfaction with website attributes.     

Taking stock of wellness

The health cost crisis has spawned a thriving cost-control industry that offers an ever-growing number of "solutions." The authors of this article encourage employers to go back to the basics in evaluating these offerings, including their wellness policies and programs. This article describes the many ways different employers do wellness, the evidence base for wellness, how employers should target wellness candidates, and the elements of success and failure for wellness initiatives.     

The persistence of the small firm/January effect: Is it consistent with investors’ learning and arbitrage efforts?

Using improved methodology and an expanded research design, we examine whether the small firm/January effect (Keim, D. B. (1983). Size-related anomalies and stock return seasonality: further empirical evidence. Journal of Financial Economics 12:13–32), is declining over time due to market efficiency. First, we find that January returns are smaller after 1963–1979, but have simply reverted to levels that existed before that time. Second, we show that the January effect is not limited to mature markets but also appears in firms trading on the relatively new NASDAQ exchange in the 1970s. Third, trading volume for small firms in December and January is not different from other months, implying that traders are not actively arbitraging the anomaly. Together, our results suggest that this anomaly continues to defy rational explanation in an efficient market.     

A dynamic model of price discrimination and inventory management at the Fulton Fish Market

We estimate a dynamic profit-maximization model of a fish wholesaler who can observe consumer characteristics, set individual prices, and thus engage in third-degree price discrimination. Simulated prices and quantities from the model exhibit the key features observed in a set of high quality transaction-level data on fish sales collected at the Fulton Fish Market. The model's predictions are then compared to the case in which the wholesaler must post a single price to all retailers. We find the added revenue the wholesaler receives from price discriminating to be small.     

Relative Living Standards in New Market Economies: Evidence from Central Asian Household Surveys

We examine household data from the Central Asian successor states to the Soviet Union to analyze how living standards are determined in newly established market economies. Three variables, namely location, children, and university education, are consistently significant across all four countries studied and play the largest role in determining household expenditure. The first two are of special significance to Central Asia, with its relative economic backwardness and high birth rate, but the importance of high-level general-purpose education appears to be a ubiquitous but underappreciated factor. Higher returns to education were expected in a market economy, but few observers distinguish between types of education; in the shift from central planning people with high-level general-purpose education have been best able to take advantage of new opportunities, while narrower technical education, by contrast, has left many with obsolete skills yielding zero returns in the market. J. Comp. Econ., June 2002 30(4), pp. 683–708. Department of Economics, Vanderbilt University, Nashville, Tennessee 37235; and School of Economics, University of Adelaide, Adelaide, South Australia 5005, Australia. © 2002 Association for Comparative Economic Studies. Published by Elsevier Science (USA). All rights reserved.Journal of Economic Literature Classification Numbers: D1, D31, O12, P36.     

Individual Characteristics and the Disposition Effect: The Opposing Effects of Confidence and Self-Regard

We conduct two experiments to examine potential causes of the disposition effect. In Experiment 1, we rule out beliefs in mean reversion as a cause of the disposition effect. Although a belief in the mean reversion of stock prices should be independent of whether an investor owns or only follows the stock, we show only investors who own the stock behave as though prices will reverse. In Experiment 2, participants buy and sell securities over multiple periods. We find that self-regard and investing confidence (two types of self-esteem) have opposing influences on investors’ tendency to hold losing investments. Investors with lower self-regard hold losing investments longer than those with higher self-regard, and investors with higher confidence hold losing investments longer than those with lower confidence. We focus on investors’ tendency to hold losing stocks too long because prior research suggests the gain versus loss sides of the disposition effect are driven by different biases.     

Using a distance measure to operationalise patent originality

We introduce a distance measure to operationalise Trajtenberg, Henderson, and Jaffe’s [1997. “University Versus Corporate Patents: A Window on the Basicness of Invention.” Economics of Innovation and New Technology 5: 19–50] originality construct (an ex-ante indicator of firms’ technological capabilities). Our measure captures (1) technological diversity, (2) technology distance from patent antecedents, and (3) degree of novelty per each patented innovation. The V-score measure uses the Derwent World Patent Index system to classify technologies hierarchically – making similarities and differences pronounced. Power is gained by using all of the technology-classification codes describing a focal patent’s claims when calculating whether its technology space was incrementally different or radical from those of its antecedent patents (and identifying whether its technology-class code combinations were commonplace at the time when the patent application was made). Our V-score’s prediction of firms’ performance is contrasted with Hall, Jaffe, and Trajtenberg’s [2001. Hall, B. H., A. B. Jaffe, and M. Trajtenberg. 2001. The NBER Patent Citations Data File: Lessons, Insights and Methodological Tools. NBER Working Paper No. 8498] Herfindahl measure of the same originality construct. Results indicate that the distance measure of technological content produces differently signed results when evaluating patents’ performance effects or predicting a firm’s trajectory.     

Reporting Effects of SFAS 143 on Nuclear Decommissioning Costs

SFAS 143, Accounting for Asset Retirement Obligations, has the potential to cause significant economic consequences to firms impacted by its provisions. BK&L (Boatsman, J. R.; Khurana, I. K.; Loudder, M. L. “The Economic Implications of Proposed Changes in the Accounting for Nuclear Decommissioning Costs,” Accounting Horizons, 14 (2), June 2000, pp. 211–233) suggests that companies would be required to record materially increased assets, liabilities, and expenses which may subsequently cause a significant impact to commonly used financial ratios. BK&L developed predictions of the pro forma effect on assets, liabilities, and expenses due to SFAS 143 adoption by nuclear power utilities. This study examines the actual financial statement effect on BK&L's sample firms due to the adoption of SFAS 143. Results indicate that concern voiced over the standard's requirement to capitalize asset retirement obligations and the related asset, and to record additional expenses by nuclear power companies may have been unfounded.     

Anreizsysteme als Instrument des Beteiligungscontrolling in Venture-Capital-Gesellschaften

Zusammenfassung Vor dem Hintergrund des Prinzipal-Agenten-Ansatzes werden vorhandene Fehlanreize in der Finanzierungsbeziehung zwischen Venture-Capital-Gesellschaften und jungen Unternehmen aufgezeigt. Diese Fehlanreize k?nnen mittels Anreizsystemen, welche ein Instrument des Beteiligungscontrolling darstellen, reduziert oder gar unterbunden werden. Nachdem die Bestandteile von Anreizsystemen und die Anforderungen an diese in allgemeiner Form dargelegt wurden, wird überprüft, inwieweit verschiedene Ausgestaltungen von Anreizsystemen, unter Berücksichtigung in der Praxis verwendeter Finanzierungsarten, diesen Anforderungen gerecht werden und insofern wirkungsvoll als Instrument des Beteiligungscontrolling eingesetzt werden k?nnen.

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Summary In the context of the principal-agent theory, some problems are highlighted that exist in the financing relationship between venture capital firms and start-up firms. These problems can be reduced or even eliminated by using incentive systems, which are an instrument of investment-controlling. After explaining the components of incentive systems and the requirements in general, it is checked whether different designs of incentive systems, with respect to the practical relevance, fulfill the requirements and can thus be used effectively as an instrument of investment-controlling.