The impact of sustainable energy production on land use in Britain through to 2050

Historically, land use in Britain has been shaped by the environment's capacity to provide energy as well as food, water and shelter. Over the next decades, energy will again become a major driver in land cover change as we seek to capture the necessary energy to replace fossil fuels, reduce environmental damage and substitute for insecure supplies. Britain was one of the first places to exploit fossil fuels extensively, initially coal, and it has the potential to generate considerable amounts of renewable energy from tides, waves, the wind, biomass and sunlight. The UK Government's policy is to develop a suite of technologies that will provide a resilient supply without compromising its economy or its international commitments to environmental protection.This paper examines the three major terrestrial options for renewable energy and assesses each by successively filtering them for feasibility, achievability and practicality incorporating existing developments, designation and public opinion. Technology and opinion are dynamic, so the outputs need to be viewed as indicative of alternative scenarios rather than as fixed forecasts. Implications for changes in the energy supply infrastructure needed to match the new supply chains are highlighted.The demand for energy depends on the demographic profile (population size, age distribution, lifestyle and expectations) and on economic activity. Here total demand is predicted using the UK Energy Research Centre's Energy 2050 model, which uses linear programming to balance economics and environmental capacity by major demand sectors in five-year time steps. The core model often generates challenging results.     

Measuring service quality of travel agents: evidence from Northern Cyprus

Service quality delivered by travel agents in Northern Cyprus was examined using a SERVQUAL scale. The translated instrument was purified using an item-categorisation technique and administered to 337 current users of travel agents in the region. Expectations and performance (SERVPERF) scores indicated that respondents were concerned most with the efficiency and least with the personalisation of the services offered. The largest service gaps were identified with the ‘modern’ appearance of the service and service-scape, and the smallest with interpersonal qualities of service. Multiple regression showed promptness, empathy, efficiency and service-scape aesthetics to be the main determinants of customer satisfaction. SERVPERF scores gave a better prediction of overall satisfaction and showed marginally better reliability and validity than those from which expectations were subtracted. Instead of the predicted SERVQUAL five-factor solution, factor analysis showed an underlying uni-dimensionality that is consistent with the findings of other authors. Possible management actions suggested by the findings are discussed in the context of the small business environment in Northern Cyprus.     

Income Redistribution and Direct Taxes and Transfers in New Zealand

This article examines the redistributive effects of direct taxes and transfers in New Zealand. First, it reports summary measures of the income tax-and-transfer system using the NZ Household Economic Survey. Second, the article examines the characteristics of low-income NZ taxpayers. A decomposition by individual and household characteristics shows that different groups of low-income taxpayers can be affected quite differently by various aspects of the tax-and-transfer system. In particular, reforms involving tax-free zones do not appear to be well targeted to help those most in need.     

WHAT'S TO KNOW ABOUT LABORATORY EXPERIMENTATION IN ECONOMICS?

Abstract Experimental economics has grown as a discipline from near non‐existence 50 years ago to a full‐fledged field within economics in the present. Much of experimental economics research involves experimental methods as a tool, applied to problems in other fields of economics. However, some of this research is inward looking, focusing on questions of the methodology of experimental economics. In this note, I briefly discuss two methodological issues in experimental economics that might benefit from meta‐analysis: the pool from which experimental participants are drawn (university undergraduate students versus other populations) and the scale of monetary incentives faced by participants (large, small or hypothetical).     

Constructing identities in Indian networks: Discourses of marketing management in inter-organizational relationships

This paper explores business-to-business (B2B) marketing values and knowledge systems in India and their impact on identity construction in industrial networks. Our study moves methodological approaches into more interpretive territory by acknowledging the processes of social construction in networks as articulated by the IMP Group. We bring an interdisciplinary perspective to B2B marketing studies by recognizing cultural influences on managers' constructions of Indian modernity and explore what these linguistic moves may mean for the management of buyer–seller relationships. We highlight the dexterity with which individual actors discursively position themselves, their (and other) firms and countries by drawing upon a range of interpretive repertoires in their accounts of relationship management. Our chief contribution is to conceptually synthesize some of the discursive forces at work in identity processes within Indian business networks and to empirically illustrate the inherent tensions within managers' talk as they construct individual, organizational and national identities.     

360-Grad-Kommunikation und Customer Touchpoint Management — Die Pepsi-Kampagne „I CAN be a Star“

Fragmentierte Kommunikationskan?le, sich fast t?glich wandelndes Informationsverhalten der Konsumenten und immer neue Optionen für Ansprache und Dialog mit den Konsumenten: Marken artikler stehen vor immer komplexeren Aufgabenstellungen. Wie Markenverantwortliche die Vielzahl m?glicher Kommunikationskan?le am effizientesten orchestrieren und die Customer Touchpoints am wirksamsten gestalten, um ihre Marke nachhaltig in den K?pfen der Zielgruppe zu verankern, zeigt dieses Fallbeispiel.