Effects of psychological pressure on first-mover advantage in competitive environments: Evidence from penalty shootouts

In this paper, we aim to determine the importance of psychological pressure on performance in sequential tournaments. We make use of penalty shootouts in soccer and test the presence of first-mover advantage. Shootouts in soccer is a formidable framework because it is a natural experiment where teams compete in a sequence whose order is determined by the random outcome of a coin toss. Using data from all 663 penalty shootouts in all major competitions since first implemented in 1970, we fail to identify statistically significant differences in winning probabilities for teams kicking first or second in the shootout sequence.     

Business (un)usual: Critical skills for the next normal

The impact of COVID-19 on global human resource (HR) management has been swift, dramatic and has fundamentally changed HR processes. The prompt online migration of business has altered the skills required by employees to succeed in the workplace of the future. This research examines the hard and soft skill gaps that exist in the digital marketing and advertising industry. Through the use of two data collection points in 2019 and 2020, the research identified a renewed importance being placed on soft skills in the wake of the COVID-19 pandemic. Soft skills and the development thereof have become a key focal area of training for new employees as a result of remote working. The identified hard skill gaps are indicative of the future growth areas of the industry, focusing on data analytics, marketing automation and user experience. Future research should consider an expansion to other industry-specific skills and contrast country-level skill gaps.