Visitors’ memories of wildlife tourism: Implications for the design of powerful interpretive experiences

One of the aims of wildlife tourism is to educate visitors about the threats facing wildlife in general, and the actions needed to protect the environment and maintain biodiversity. To identify effective strategies to achieve this aim, this paper examines participants’ memories of their wildlife tourism experiences and explores processes through which such experiences can lead to long-term changes in conservation behaviour. Findings are based on 240 visitors’ extended open-ended responses to a follow-up web survey administered approximately four months after a visit to one of four marine-based wildlife tourism venues in Southeast Queensland. Qualitative analysis revealed four levels of visitor response to the experience, implying a process involving what visitors actually saw and heard (sensory impressions), what they felt (emotional affinity), thought (reflective response), and finally what they did about it (behavioural response). Recommendations are provided for ways tourism managers and wildlife interpreters can maintain and strengthen these dimensions of memorable experiences in order to enhance visitor satisfaction and encourage visitors’ long-term adoption of environmentally sustainable practices.     

A Model of Spatial Arbitrage with Transport Capacity Constraints and Endogenous Transport Prices

This article solves a high-frequency model of price arbitrage incorporating storage and trade when the amount of trade is limited by transport capacity constraints. In equilibrium there is considerable variation in transport prices because transport prices rise when the demand to ship goods exceeds the capacity limit. This variation is necessary to attract shipping capacity into the industry. In turn, prices in different locations differ by a time varying amount. Thus while the law of one price holds, it holds because of endogenous variation in transport prices.     

Descending the energy ladder? Oil price shocks and domestic fuel choices in Kano,Nigeria

In recent years, the densely populated region around the burgeoning city of Kano in northern Nigeria has been the focus of much academic enquiry into the links between vegetation modification and fuelwood production and consumption. While many scholars have praised the socio-economic and ecological sustainability of Kano's rural–urban interface, arguing that indigenous agro-forestry systems will continue to resist urban fuelwood pressures for many years to come, other less optimistic observers have warned that exposure to a rapidly changing world economy is challenging traditional resource management systems like never before. Focusing on the case of Kano and its resource hinterlands, recent field-based evidence presented in this paper suggests that the latter supposition may be gaining increasing currency. In peri-urban regions, the rising prices of kerosene and other petroleum-based domestic fuels, coupled with the economic knock-on effects of a current petro-boom, are making fuelwood a much more attractive alternative as a domestic fuel choice. As lower and middle-income households shift away from commercial petroleum-based energy sources in favour of cheaper and more readily available biomass alternatives, it may be placing increased pressure on woodland resources and Kano's surrounding rural ecology: in the hinterlands of the city, local perceptions of research informants suggest that deteriorating economic conditions have driven some individuals to ‘step up’ fuelwood production to meet rising peri-urban demands. Although the intention of the paper is not to perpetuate crisis narratives or to suggest that fuelwood demand is causing runaway deforestation, the evidence presented does suggest that as conventional fuels become progressively more expensive, the poorest and most disadvantaged households may find it increasingly challenging to meet their basic energy needs.     

Internal Stakeholders' Claims on Branding a State University

Educational institutions, as part of the service sector, face unique challenges in developing and implementing an internal brand management (IBM) program. Internal stakeholders generally resist branding strategy. A case study of a public U.S. university describes the branding approach, which incorporated the multiple interests into an integrated strategy. The article contributes to our understanding of “doing branding” in the higher education sector and the unique role of IBM before, rather than after, a branding strategy has been developed.     

Narratives in managers’ corporate finance decisions

This article uses the extended case method to explore senior executives’ corporate finance decisions. We quantified firm’s finance practices using a mail survey, and then – to resolve puzzles in managers’ decision processes – conducted face‐to‐face interviews with chief finance officers of large listed firms. The interviews identified six themes as consistent influences on finance decisions: pressures imposed by clienteles; constraints on resources; risk management; heuristics; real options; and sustainability. We conclude that managers are logical and rational in their decisions, but employ a wider range of criteria than assumed in conventional finance theories.     

Monopolists and viscous demand

We characterize the optimal dynamic price policy of a monopolist who faces “viscous” demand for its services. Demand is viscous if it adjusts relatively slowly to price changes. We show that with the optimal policy the monopolist stops short of achieving 100% market penetration, even when all of the consumers have the same long-run willingness to pay for the service. Furthermore, for certain parameter values in the model, the price policy requires rapid oscillations of the price path.     

Cognitive Mapping: A Process to Support Strategic Planning in an Academic Department

Cognitive mapping has been used to support strategic planning in business. However, the process has seldom been utilized to support strategic planning in nonprofit public organizations, where many reporting lines are less clear. This paper describes how the cognitive mapping process was designed and implemented to help a large academic department identify and merge the individual goals of faculty members as a first step in creating a strategic plan. Each map was created using the Decision Explorer^TM software during individual interviews, as opposed to using paper and pencil. An action case approach was used to plan and evaluate individual mapping sessions. Eliciting individual cognitive maps led to greater engagement by faculty in the strategic planning process. Nearly all of the participating faculty members believed that the cognitive mapping process was helpful and insightful and the resulting map was accurate and complete.     

STORM CLOUDS AHEAD

Should the PSBR be the only indicator to keep the Chancellor awake? David Coleman suggests that the deterioration in the Balance of Payments may impose significant limits on Mr Lamont's freedom to manoeuvre.     

Designing effective service operations: comparative case research from the Netherlands

This article examines the introduction of centralized processing. It looks at the multiple objectives underlying the initiative and how these were managed in implementation. Drawing on empirical data gathered at three similar sites a comparative analysis of the outcomes of centralization is presented and the variances are explained.