Using economic impact analysis for arts management: an empirical application to a music institute in the USA

Economic impact analysis can be used strategically by arts managers to provide information pertaining to making and justifying effective managerial and marketing decisions. The three aspects of economic impact analysis—direct, indirect and induced—reveal information such as arts participants' expenditure patterns, rationale for expenditure, relationships between participant demographics and expenditure, and amount of expenditure outside arts institutions. Arts managers can use the information and data to match product offerings of the institution with those of its participants; increase the participants' participation in, satisfaction with and loyalty to the institution; increase the stature and validity of the arts institution within the community; price the products of the arts institute; and increase community and financial support for arts institutions. This synergistic use of economic impact analysis information with marketing information is illustrated using a music institute in the USA. Copyright © 2003 Henry Stewart Publications     

Using performance management to win the talent war

The talent war is a 21^st-century reality whereby organizations of all sizes, across all industries, compete to hire and retain scarce human capital. The talent war is fierce because there are few individuals within each industry who are considered top human capital such that there is not enough to go around, and these top performers generate a great deal of revenues, profit, and overall success for their organizations. In this installment of Human Performance, we describe the nature of the talent war and reasons why winning it is crucial for organizational competitiveness, sustainability, and survival. We discuss how implementing a performance management system can help organizations win the talent war by retaining these coveted top performers. Specifically, we offer the following research-based recommendations for using performance management to (1) create and maintain individualized developmental plans; (2) ensure that work is challenging, interesting, and meaningful; (3) provide clear advancement opportunities, and (4) implement contingent rewards. Implementing these recommendations can turn performance management into an effective tool to retain top talent and prevent competitors from stealing a firm's crucial source of competitive advantage.     

Do dividend changes predict the future profitability of firms?

Many previous studies have been conducted to test whether corporate dividend changes predict the future profitability of firms. While the debate continues, we assess the information content of dividends (ICD) hypothesis in the Korean market as it provides an interesting experimental setting for testing the hypothesis in the context of corporate governance. We find that it is difficult to support the ICD hypothesis if one accepts nonlinear patterns in earnings. However, when we divide the sample in terms of Chaebol vs. non‐Chaebol and high‐growth vs. low‐growth firms, we find that the ICD hypothesis becomes valid, especially for non‐Chaebol firms and for low‐growth firms. Therefore, we suggest that the validity of the ICD hypothesis may be dependent on firm characteristics such as the corporate governance structure and growth stage.     

Relationship between Emotional Labor Consequences and Employees' Coping Strategy

This research begins with the intention of discerning why previous literature regarding the consequences of emotional labor is diverse in the analysis result. Regarding the result of emotional labor, alienation hypothesis and facial feedback hypothesis reveal the bipolar perspectives. Recently, several works have examined the moderating variables affecting the relationship between emotional labor and its consequences in order to solve symptoms that can frequently be found. However, there has been little study to verify empirically the moderating role of the employee's coping strategy towards emotional labor. This study elaborates a different result of emotional labor according to the coping strategy. The analysis result supports this research's assumption. In other words, it was found that it is highly probable to have only negative consequences of emotional labor only when emotional labor is executed through deep acting and surface acting, but the reverse in the case of emotional labor through genuine emotion. Such an analysis result indicates that the emotional laborer's coping strategies are worth focusing on as the new moderating variables between the emotional labor and its consequences.     

Processing Difficulty Increases Perceived Competence of Brand Acronyms

Unlike previous work that shows that processing fluency leads to positive evaluations, the present research demonstrates that processing difficulty can lead to positive inferences of a brand. In three experiments, we show that when a brand acronym is difficult to pronounce, it is evaluated favourably with respect to competence relative to warmth. In contrast, easy‐to‐pronounce acronyms are perceived as similarly warm and competent. We find that individuals perceive a difficult‐to‐pronounce acronym to be more psychologically distant than an easy‐to‐pronounce one. Furthermore, they perceive competence as a more fitting characteristic of a distant brand than warmth is. We find that this relative fit of competence over warmth results in higher competence evaluations. Theoretical and applied contributions of the findings are discussed. Copyright © 2018 ASAC. Published by John Wiley & Sons, Ltd.     

Multi-period heterogeneous vehicle routing considering carbon emission trading

This study considers the problem of determining heterogeneous vehicle routes in each period of a given planning horizon while satisfying service combinations, customer demands and vehicle capacities. The objective is to minimize the sum of vehicle operation costs and carbon emission trading cost/benefit, where the trading cost is incurred to purchase the carbon emission right if the total emission exceeds an upper limit in each period, while the trading benefit can be obtained by selling the right in each period, otherwise. A mixed integer programming model is developed to formulate the problem mathematically. Then, a tabu search algorithm is proposed that incorporates the characteristics of the heterogeneous and the period vehicle routing problems while considering the amount of carbon emission in each period. Computational experiments were done on modified benchmark instances and additional random instances, and the results show that the multi-period approach outperforms the existing single-period one in overall average. In particular, the test results show that the multi-period approach can reduce carbon emission more significantly than the single-period one without sacrificing the total cost.     

The Effect of Forward‐looking Criteria and IFRS on the Informativeness of Banks’ Loan Loss Allowances: Evidence from Korea

This study analyses how forward‐looking criteria (FLC) and International Financial Reporting Standards (IFRS), as well as changes in accounting principles, affect the informativeness of banks’ loan loss allowances. The results indicate that although the relationship between non‐performing loans and loan loss allowances strengthened after the application of FLC, the relationship between non‐performing loans and loan loss allowances weakened and that between net charge‐offs and loan loss allowances strengthened after the application of IFRS, presumably because banks delayed the reflection of insolvent loans on loan loss allowances in the latter case. Moreover, the introduction of IFRS did not improve the ability to predict the future charge‐off scale using loan loss allowances, referred to as the ‘informativeness of loan loss allowances’. This result occurred because IFRS's incurred loss model does not incorporate the impact of macroeconomic situations into loan loss allowances in the early stage, although it does enhance the accuracy of loan loss allowances. By exploring the effect of accounting principles on the determinants of loan loss allowances, this study has implications for the assessment of loan loss allowances, capital adequacy and asset quality for stakeholders such as depositors, creditors, capital markets and financial supervisory authorities.     

Narcissism and Empowerment: How Narcissism Influences the Trickle-Down Effects of Organizational Empowerment Climate on Performance

The present study proposes a trickle-down model of employee empowerment in which empowerment climate at the organization level is positively related to the empowering leadership of team leaders and ultimately to individual task performance. Importantly, we hypothesize that team leaders’ and members’ narcissism can respectively inhibit and enable the cross-level empowerment process by affecting the intended distribution of decision-making authority and resources between team leaders and members. The analysis of data from 834 team members of 189 teams in 46 organizations reveals that organizational empowerment climate is positively related to team leaders’ empowering leadership when they are less narcissistic. Empowering leadership is positively related to individual task performance when team members are highly narcissistic. Finally, we observe that the combination of less narcissistic leaders and more narcissistic members is a condition under which the indirect effect of organizational empowerment climate on individual task performance through empowering leadership is positive.     

The Productivity Commission Inquiry Report into Mental Health—A Commentary from a Health Economics Perspective

The Productivity Commission's Inquiry Report into Mental Health makes extensive recommendations to improve population mental health as a means of further enhancing productivity and economic growth. While providing an invaluable high‐level vision for reforming current mental health and social systems at a programmatic level, it lacks supporting evidence that would guide implementation of specific recommendations. We discuss important methodological considerations used to measure the output of the mental health sector and present clinical and cost‐effectiveness evidence, supporting selected recommendations. We suggest the development of a broad‐based health technology assessment process to facilitate consistent decision making across health and other government sectors.