The mediating effect of information availability between organization design variables and environmental practices in the Canadian hotel industry

This study examines whether providing employees with information about environmental impacts, industry practices, technologies, regulations and benchmarking of environmental practices mediates the influence of organization design variables on environmental impact reduction. The study finds that both organization design variables (discretionary slack, coordination mechanisms and performance evaluation) and information availability have a direct influence on environmental impact reduction practices in the Canadian hotel industry. However, information availability partially mediates the influence of organization design variables, indicating that effecting changes in organization design alone may be less effective in generating proactive environmental practices without providing employees with information and benchmarking of industry environmental practices. Copyright © 2007 John Wiley & Sons, Ltd and ERP Environment.     

Queues with batch poisson arrivals and hyper-exponential service time distribution

Summary We consider in this paper the transient behaviour of the queuing system in which (i) the input, following a Poisson distribution, is in batches of variable numbers; (ii) queue discipline is ‘first come first served’, it being assumed that the batches are pre-ordered for service purposes; and (iii) service time distribution is hyper-exponential withn branches. The Laplace transform of the system size distribution is determined by applying the method of generating functions, introduced in queuing theory byBailey [1]. However, assuming steady state conditions to obtain, the problem is completely solved and it is shown that by suitably defining the traffic intensity factor,ϱ, the value,p ₀, of the probability of no delay, remains the same in this case of batch arrivals also as in the case of single arrivals. The Laplace transform of the waiting time distribution is also calculated in steady state case from which the mean waiting time may be calculated. Some of the known results are derived as particular cases.     

THE VALUE OF EXPERIENTIAL LEARNING BY ORGANIZATIONS: EVIDENCE FROM INTERNATIONAL JOINT VENTURES

We use a sample of international joint venture announcements to test the hypothesis that organizations learn from experience, such that prior learning enhances the value of later ventures. We find that experience with ventures in the same foreign location, as well as experience with international joint ventures in general, is valued by the market. In contrast, experience in the same type of joint venture activity does not add any incremental value. These findings suggest the market recognizes and values some, although not all, forms of organizational learning.     

Moral hazard and adverse selection in the originate-to-distribute model of bank credit

Bank credit has evolved from the traditional relationship banking model to an originate-to-distribute model. We show that the borrowers whose loans are sold in the secondary market underperform their peers by about 9% per year (risk-adjusted) over the three-year period following the initial sale of their loans. Therefore, either banks are originating and selling loans of lower quality borrowers based on unobservable private information (adverse selection), and/or loan sales lead to diminished bank monitoring that affects borrowers negatively (moral hazard). We propose regulatory restrictions on loan sales, increased disclosure, and a loan trading exchange/clearinghouse as mechanisms to alleviate these problems.     

Let the evidence speak again! Financial incentives are more effective than we thought

In this essay, the authors rejoin the debate about financial incentive effectiveness. They (a) briefly review the state of the literature in 1998, (b) highlight new meta‐analytic findings and update conclusions regarding the financial incentives–performance relationship, (c) address the myth that financial incentives erode intrinsic motivation, (d) provide explanations for the presumed failure of financial incentives and (e) offer some concluding thoughts and suggestions for future research.     

Choice and the Internet: From Clickstream to Research Stream

The authors discuss research progress and future opportunities for modeling consumer choice on the Internet using clickstream data (the electronic records of Internet usage recorded by company web servers and syndicated data services). The authors compare the nature of Internet choice (as captured by clickstream data) with supermarket choice (as captured by UPC scanner panel data), highlighting the differences relevant to choice modelers. Though the application of choice models to clickstream data is relatively new, the authors review existing early work and provide a two-by-two categorization of the applications studied to date (delineating search versus purchase on the one hand and within-site versus across-site choices on the other). The paper offers directions for further research in these areas and discusses additional opportunities afforded by clickstream information, including personalization, data mining, automation, and customer valuation. Notwithstanding the numerous challenges associated with clickstream data research, the authors conclude that the detailed nature of the information tracked about Internet usage and e-commerce transactions presents an enormous opportunity for empirical modelers to enhance the understanding and prediction of choice behavior.