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51.
This study elucidates the causal relationships between service recovery, perceived justice, perceived risk, and customer value. Data were collected by questionnaires validated for reliability and validity. The findings were as follows: perceived justice is positively affected by service recovery, whereas perceived risk is negatively affected by perceived justice. Furthermore, perceived risk is directly and negatively affected by service recovery; perceived risk is also indirectly influenced by service recovery through perceived justice. Finally, customer value is affected by perceived risk. However, customer value is not directly related to perceived justice; customer value was found to be indirectly affected by perceived justice through perceived risk. Therefore, the path of this casual relationship is ‘service recovery, perceived justice, perceived risk then customer value’. Future studies may explore the influence of internal factors or dimensions of the forgoing variables on perceptions of customer value. In practice, hotel managers can refine the relevant service recovery approach and optimize financial investment to increase customer value. 相似文献
52.
53.
In this paper, we conduct an empirical study to investigate the directionality of the dependence between the Chinese economy and the Japanese economy. Taking a probabilistic causal approach, we infer the causal dependence among the Japanese economy and the Chinese economy based on observed data. We find evidence that the Chinese growth has both contemporaneous and temporal causal effects on Japanese growth, though the effect is very small. We did not find any evidence that the Japanese growth might have temporal or contemporaneous causal effect on Chinese growth. 相似文献
54.
Juin‐jen Chang Hsiao‐wen Hung Jhy‐yuan Shieh Ching‐chong Lai 《The Scandinavian journal of economics》2007,109(1):137-151
By shedding light on market imperfections and the congestion of public goods, we show that free entry in a market equilibrium will lead to excessive entry relative to the social optimum. Moreover, by specifying a generalized congestion function, it is also shown that different fiscal policies, including labor income tax, capital income tax and government expenditure, play a distinct role in terms of remedying market distortions. Specifically, optimal income taxes decrease with the degree of market imperfections in order to remove the monopoly inefficiency, while they increase with the degree of congestion in order to remedy the adverse externality caused by congestion distortion. Since a higher degree of increasing returns to an expansion in the variety of intermediate goods is found to intensify the congestion effect of government infrastructure expenditure, the optimal rule of government expenditure proposed by Barro (1990) should be modified. 相似文献
55.
Chin-Huang Huang Joyce Chun-Chu Yeh James Po-Hsun Hsiao 《Asia Pacific Journal of Tourism Research》2013,18(5):558-578
This paper aims to evaluate the willingness to pay (WTP) of visitors to reduce congestion and to segment the market of visitors by motivations. A double-bounded dichotomous choice contingent valuation method and survival analysis are adopted to estimate congestion costs for tourists. Analysis of variance is used to test the satisfaction and the WTP of tourists among the segmented motivation groups. Exploratory factor analysis method is conducted to extract four major factorial dimensions, and cluster analysis was performed to identify the characteristics of visitors' motivations into three clusters. The average amount that a tourist is willing to pay to mitigate congestion is US$2.22. The most important market segmentation is the “pursuit of multiple goals”, which has the largest segment of the market. Festival managers need to mitigate overcrowding and identify the segmentation information to develop effective strategies and to refine advertising campaigns to attract more people. 相似文献
56.
Which type of antecedents, motivated or empowering, can stimulate service innovation? We choose the empowering (team and worker empowerment) and motivated variables (creative self-efficacy and intrinsic motivation) as the four antecedents to investigate how they influence service innovation. Positive psychological capital (PPC) was chosen as a key mediator to examine whether the four antecedents have impacts on service innovation through PPC. Hierarchical linear modeling was adopted for analyses. This study provided the following findings: (a) the empowering factors have no positive effects on service innovation. (b) The motivated factors have significantly positive effects on service innovation. (c) PPC completely mediated the relationship between the empowering factors and service innovation and partially mediated the relationship between the motivated factors and service innovation. Our findings suggest that motivated factors have significantly positive influences on service innovation compared with empowering factors. We also confirm PPC as the mediating mechanism to stimulate service innovation. 相似文献
57.
Assistant Professor Hsiao Ping Peng 《European Journal of the History of Economic Thought》2013,20(5):691-708
Abstract In China, some scholars have argued that luxury spending is socially beneficial to equalise wealth, under the assumption that the total endowment of resources is a fixed amount. This argument is not only consistent with Confucianism but also might point to another lesser known side of Confucianism that the luxury spending of the rich can be regarded as a wealth-transferring mechanism. Furthermore, luxury spending was encouraged for purposes of enjoyment; it did not involve the consideration of power and protection. This is in sharp contrast to the extravagance of the European nobility; their intention was to maintain a hierarchical structure. 相似文献
58.
The paper attempts to combine the traditional learning model with the recent theory of economic growth using Maddison's long‐run real GDP per capita data of the three fastest growing countries in East Asia: Korea, Taiwan, and Japan. The authors first explain games of catching‐up among nations, and then explain the learning coefficients of Taiwan and Korea with Japan and the United States through periods before and after World War II. The model of leaning leads to the logistic model of economic growth of convergence between two countries. Using time‐series data, the coefficients of a logistic model are estimated to confirm that the real GDP per capita of Taiwan and Korea are converging to that of Japan and the United States, respectively. Similarly, Japan's GDP per capita converges to that of the United States. The time required for finite convergence for these countries is also estimated. 相似文献
59.
This article evaluates spillover effects of innovation of Taiwan's industries by using the input–output (IO) analysis framework. On the basis of IO tables for the years 1981, 1986 1991 and 1996, the structure, magnitude and ranking list of the spillover effect of innovation are revealed. Additionally, several findings are also achieved from the empirical results. First, the spillover effect of process innovation is stronger and about more than twice the spillover effect of product innovation in Taiwan. Furthermore, Taiwan's industries manifest a dispersive technological distribution structure and the spillover effect of the process innovation is more dispersive than that of product innovation. Moreover, Taiwanese industries are rather dependent on foreign technologies, particularly in terms of product innovation. 相似文献
60.
Using time-series and panel data from 1986 to 2004, this paper examines the Granger causality relations between GDP, exports, and FDI among China, Korea, Taiwan, Hong Kong, Singapore, Malaysia, Philippines, and Thailand, the eight rapidly developing East and Southeast Asian economies. After reviewing the current literature and testing the properties of individual time-series data, we estimate the VAR of the three variables to find various Granger causal relations for each of the eight economies. We found each country has different causality relations and does not yield general rules. We then construct the panel data of the three variables for the eight economies as a group and then use the fixed effects and random effects approaches to estimate the panel data VAR equations for Granger causality tests. The panel data causality results reveal that FDI has unidirectional effects on GDP directly and also indirectly through exports, and there also exists bidirectional causality between exports and GDP for the group. Our results indicate that the panel data causality analysis has superior results over the time-series causality analysis. Economic and policy implications of our analyses are then explored in the conclusions. 相似文献