The importance of measuring patient satisfaction

Managed care has demonstrated its ability to contain costs. Its emergence as a dominant factor in the health care marketplace has raised concerns about measuring health care quality. As the field of quality assurance is evolving, it is becoming clearer that patient satisfaction surveys should be an integral component of assessing care.     

IMPACT OF TRADE ON SERVICE SECTOR EMPLOYMENT: IMPLICATIONS FOR WOMEN AND MINORITIES

Trade data from 1977 and 1985 suggest that, on average, service industries with the greatest trade-related employment gains tend to be more skill-intensive and that such industries employ relatively more women and minorities than do service industries experiencing the least trade-related employment gains. Three important qualifiers temper these findings: (i) Compared to whites, minorities—particularly blacks—have lower probability of increased employment in trade-enhanced service industries. (ii) Unlike whites or Hispanics, skilled black workers are more likely to be employed in service industries experiencing the least trade-related employment gains. (iii) On an industry by industry basis, no consistent relationship appears to exist between skill intensity and level of trade-related employment. The latter finding supports the view that service industry comparative advantage is industry-specific .     

An almost ideal demand system for alcoholic beverages in British Columbia

An almost ideal demand system for alcoholic beverages in British Columbia is estimated based on five beverage categories. Estimates of the model unrestricted and restricted to satisfy homogeneity and symmetry are presented. The restrictions are tested: as is common in applied demand analysis a number of rejections are encountered, although within-equation tests tend to support homogeneity. The rejections which are encountered are not mitigated by the inclusion of dynamic elements. The Slutsky matrix is used to examine the concavity of the expenditure function, which is found to be mildly violated. Marshallian and Hicksian own-, cross-price, and income elasticities are calculated and are found to be largely consistent with previous findings, although some noteworthy results are obtained.     

WILL RECENT HIGH GROWTH RATES OF MONEY REVIVE INFLATION?

From the end of 1984 through the middle of 1986, the monetary aggregate Ml growth rate has been extremely rapid by historical standards. The author argues that much of this rapid Ml growth reflects a transfer of funds out of banks' nonmonetary liabilities into banks' negotiable order of withdrawal (NOW) accounts. Prompting this transfer was the fall in market rates relative to rates offered on NOWs. In addition, the level of compensating balances that banks required of their corporate customers appears to have become more sensitive to market rates. Two measures are suggested to increase the usefulness of Ml targeting. The first is to use a shift-adjusted Ml series, that is, a series adjusted for the flow of funds between NOW accounts and time deposits of banks. The second is to adjust Ml targets in light of interest rate changes.     

First-author conditions: evidence from finance journal coauthorship

We study the trend and the author name-ordering rule in finance publication using the publication records of 21 core finance journals during the period from 1990 to 2004. We empirically model the underlying factors that affect the alphabetical ordering rule among multi-authored finance articles. We find that the choice of alphabetical ordering is based on the quality of the article, institutional heterogeneity, team size and cultural factors. The central argument rests upon the need to signal and the importance of signalling within the context of bargaining behaviour among coauthors. The probability of choosing alphabetical name ordering rule is associated with high article quality, higher ranked institutions, smaller research team and the presence of European authors.     

Determining the going market value of a business in an emerging information technology industry: The case of the cellular communications industry

Given the phenomenal growth or the anticipation of growth in certain information technology industries, concerns for economy of scale, market access and expansion, and the need for ongoing research and development are resulting in mergers, acquisitions, and strategic alliances. A key question in such industries is what is, or should be the going market value of a business? This paper suggests an approach to imbed market penetration models in the popular value-based planning approach suggested by Rappaport [36] to obtain the going market value of a business. The model developed in implementing the approach is tailored for the cellular communications industry. Limitations and adaptations of the approach to other industries are discussed.