Linking customer-employee exchange and employee innovative behavior

Employee innovative behaviors lay the foundation for organizational innovation and are of importance to business success, especially for service firms. Although these innovative behaviors are performed at the individual level, employees still need to have frequent exchanges with others, such as customers. As there is little research investigating customer-employee exchange (CEX) and its influence on employee innovative behavior in services, this study aims to fill this gap in a hotel context. The results of a survey with 180 respondents indicate that both the solidarity and harmonization components of CEX have positive effects on employee innovative behavior, yet the information exchange between customers and employees does not significantly influence employee innovation. Also, higher level of CEX leads to higher level of perceived social psychological climate for innovation. The mediating effect of social psychological climate in the relationship between CEX and employee innovative behavior is partially supported. The findings contribute to the understanding of the role of social exchanges in facilitating employee innovative behavior and provide implications for the management of employee innovative behavior in hospitality firms.     

知识产权保护与自由贸易的冲突与协调

知识产权保护与自由贸易的冲突由来已久,TRIPS协议实施后,更引发了国家之间尤其是发达国家和发展中国家之间在贸易及其他利益方面的多种冲突,因此发达国家和发展中国家应加强在知识产权保护方面的协调,我国也应采取相应对策以减少知识产权冲突,充分发挥知识产权保护机制的积极作用。     

Measurement and its Uses: Harmonization and Quality in Social Statistics

The European construction has induced a strong demand of harmonization of statistics of the various countries. The latter can be focused on an harmonization of outputs , already practised for a long time by national accountants: the statistical variables are defined in common, then each country measures them according to its own means. On the other hand, the harmonization of inputs, more ambitious, seeks a standardization of all the construction process and data collection. This leads to distinguish clearly the two moments of use and of production of economic and social statistics. Now the same distinction is made in the debates over the notion of quality of statistics, which contrast the quality of the product with the one of the process. This quality cannot be judged independently from the expected uses of these statistics and of their form of social credibility. From this point of view, the various harmonization levels are compared with the various forms of connection and convertibility between the national currencies.     

Should retailers harmonize marketing variables across their distribution channels? An investigation of cross-channel effects in multi-channel retailing

Retailers with more than one channel of distribution have to decide whether marketing variables such as conveyed image, price, and assortment should be harmonized across channels. This article presents an integrative model and survey results that shed light on this question; its focus is on stores, online shops, and catalogs. The results show that harmonization of marketing variables has advantages and disadvantages: on the one hand, it correlates positively with overall customer loyalty and cross-channel customer retention, i.e., one channel causes more sales in other channels. On the other hand, it also correlates positively with cannibalization within the distribution system. This suggests that general recommendations strictly favoring or disfavoring harmonization do not account sufficiently for the complexity of the problem and retailer heterogeneity.     

The effect of more rules‐based guidance on expense disclosure under International Financial Reporting Standards

International Financial Reporting Standards (IFRS) are often described as principles‐based; however, we show that IFRS and Australian pre‐IFRS expense‐related standards are more rules‐based than pre‐IFRS expense disclosure in New Zealand. Thus, we examine expense disclosure in New Zealand and Australia around IFRS adoption to provide evidence on the effect of more or less rules‐based standards on voluntary disclosure. First, we add to the rules versus principles‐based standards debate by finding higher voluntary expense disclosure under more rules‐based standards (e.g. IFRS). This contrasts with expectations, as we would expect fewer voluntary disclosures under more rules‐based standards as there would be fewer possible voluntary disclosures. Second, we document that New Zealand firms have significantly less voluntary expense disclosure than size‐ and industry‐matched Australian firms in both the pre‐ and post‐IFRS period. However, all measures of expense disclosure significantly improved post‐IFRS for New Zealand, whilst little change occurred for Australian firms. Thus, there is greater financial statement comparability across these countries post‐IFRS, but not full harmonization. Third, we show that the relationship between most firm characteristics and expense disclosure is weaker post‐IFRS. In addition, cross‐listed firms and loss‐making firms have a higher level of expense disclosure, as contrasted with firms in the investment and property industry which have a lower percentage of unspecified expenses but also report fewer voluntary expenses.     

论多边贸易体制下反倾销法与竞争政策的协调

WTO多边贸易体制下的反倾销法和竞争政策具有一致性,但也存在诸多冲突之处。国际社会对二者的协调提出三种方案,其中,以在《反倾销协议》中引入竞争政策的改良方案比较切合目前实际。但长远看,还是需要在WTO内建立一个协调各国竞争政策的法律框架和机制。当然,这最终取决于多边贸易体制的发展和各国实力的彼此角力。     

Expected earnings growth and the cost of capital: an analysis of accounting regime change in the European financial market

This study focuses on the relation between the cost of equity capital and earnings expectations when the properties of accounting that determine earnings vary across different regulatory regimes. More particularly, it addresses the European setting where different types of GAAP regime have continued to function in the presence of the gradual harmonization of the underlying legal framework, and where the adoption of internationally recognized accounting standards by certain firms has anticipated the requirement for International Financial Reporting Standards. On the basis of estimates of the cost of equity that are implied by analysts' earnings forecasts, the article provides evidence that financial market integration may have already contributed to mitigating the economic consequences of accounting diversity, and that switching to IFRS could have a short lived impact on capital markets. Moreover, based on firm level transparency and disclosure rankings provided by Standard and Poor's, it is shown how the quality of financial reporting conditions the implied cost of equity under different GAAP.     

低碳经济转型和中国-东盟FTA贸易与环境的协调

在金融危机全面影响实体经济、世界经济加速向低碳转型的2009年,中国-东盟FTA的构建进入关键时期。尽管双方并没有因此延缓贸易自由化的推进步伐,于2010年1月1日如期建成FTA,但包括贸易与环境的摩擦及冲突在内的中国威胁论的不和谐之音还是若隐若现。低碳经济转型为中国-东盟FTA建设贸易与环境的协调提供了极为重要的契机和内部驱动力量。     

A Proposal of an International Environmental Reporting Grid: What Interest for Policymakers,Regulatory Bodies,Companies, and Researchers?: Reply to Discussion of “Mandatory Environmental Disclosures by Companies Complying with IAS/IFRS: The Case of France,Germany and the UK”

This article offers the authors' insights concerning the issues raised by Professor Trevor Wilkins in commentaries on the article “Mandatory environmental disclosures by companies complying with IAS/IFRS: the case of France, Germany, and the UK” (Barbu et al., 2014). As suggested by Professor Wilkins, we demonstrate the utility of the international environmental reporting grid proposed in Barbu et al. (2014, Table 3): (1) for IASB policymakers and other regulatory bodies, (2) for companies to improve their environmental reporting, (3) for further research, and (4) for understanding the economic and financial consequences of IAS/IFRS-compliant environmental information.     

Measuring the Comparability of Company Accounts Conditionally: A Research Note

Comparability indices summarize the level of comparability between companies at a national and international level, an issue of importance to investors, regulators, and standard setters. Comparability indices can identify areas where comparability is low and where comparability is deteriorating. Furthermore, they can be used to quantify the extent to which initiatives such as International Financial Reporting Standards (IFRS) are successful in raising comparability between company accounts. Despite past literature emphasizing how factors other than country influence accounting methods used by companies, current comparability indices ignore these other factors. This paper introduces new national and international indices within the T index framework to fill this gap in the literature. Formula for the new national and international indices, and their standard errors, are provided. An example using European data is used to demonstrate the calculations and illustrate the importance of controlling for these firm specific factors.