Impact of customers' assessment of website attributes on e-relationship in the securities brokerage industry: A multichannel perspective

The paper focuses on the comparison between pure e-retailers and multichannel retailers' customers and how they differ in their evaluations of functional and relational attributes of the website, as well as how these attributes impact online relationships. An online survey among online securities investors was conducted. Subjects were self-selected from blogs and forums dedicated to personal finance. A total of 326 questionnaires formed the final sample of this study. By using a series of univariate analyses of variance, structural equation modeling, and multi-group analysis, this research empirically demonstrates that the e-service quality evaluation and determinants of online relationship are different in multichannel contexts versus pure online ones. Results show that customers of multichannel retailers are not more loyal than those of pure online retailers. However, multichannel retailers exceed pure online retailers at achieving a higher level of online trust and a higher assessment of website features. The paper concludes with managerial implications that may be useful in multichannel retailing.     

An estimation of returns to scale of airport airsides under multiple optimal solutions in DEA

The returns to scale (RTS) nature of 37 Chinese airport airsides are investigated in this paper. Multiple optimal solutions in DEA (Data Envelopment Analysis) models may lead to error RTS estimation. To address this problem, we use the (Zhu and Shen, 1995) RTS method. The empirical study shows that all those airsides with two runways operate under decreasing RTS and those airsides with only one runway either operate in the area of increasing RTS or in the area of constant RTS.     

Analysis of tourism information sources using a Mokken Scale perspective

This study contributes to the analysis of information sources as a determinant of the travel decision-making process. It focuses on the use of Mokken Scale Analysis (MSA) as a new methodological approach to detect unidimensional hierarchical scale in the analysis of information sources. The paper shows how MSA can be applied in the tourism field. Findings reveal two different scales (active and passive information search scales) for classifying information sources in tourism. Variations in the scales are revealed, taking socio-demographic and travel behavioural variables into consideration. The conclusions clearly explain the implications for tourism marketers and make recommendations for future research.     

'More is not necessarily better': the relationship between the quantity and quality of training efforts

International comparisons indicate that, on average, Belgian companies spend less on training than their French, German and Dutch counterparts. Encouraging companies to commit to training has consequently been an important policy goal over the last few years. One notable aspect of the policy to encourage training efforts by companies is that the effort is always represented in terms of the resources invested (input), not in terms of the learning achieved (output) or the quality of training programmes (throughput). Government policy is aimed at increasing the level of investment in company training. One of the questions we wish to investigate is whether this input-oriented approach to the training issue is actually effective. Whether companies will succeed in raising human capital to ever-increasing levels may depend not only (and maybe not even chiefly) on the extent of financial investment in training. The investment level does not necessarily determine the quality of the training processes developed by companies. Therefore, this paper focuses on the following research questions: (1) to what extent do companies monitor the systematic development of sufficiently effective training processes? In other words, is qualitative under-investment an issue, alongside financial under-investment? (2) Is the level of financial investment in company training correlated to the quality of training processes? The empirical data confirm that a kind of 'qualitative' under-investment can be reported and that the relationship between the level of investment in training and the quality of the training programmes is weak.     

Risk-based decision analysis in support of precautionary policies

A decision-analytic model for avoiding a risky activity is presented. The model considers the benefit and cost of avoiding the activity, the probability that the activity is unsafe, and scientific tests or studies that could be conducted to revise the probability that the activity is unsafe. For a single decision maker, thresholds are identified for his or her current subjective probability that the activity is unsafe. These thresholds indicate whether the preferred course of action is avoiding the activity without further study, engaging in the activity without further study, or conducting a test or research programme to obtain additional information and following the result. When these thresholds are low, precautionary action is more likely to be warranted. When there are multiple stakeholders, differences in their perceptions of the benefit and cost of avoidance and differences in their perceptions of the accuracy of the additional information provided by the test or research programme combine to create differences in their decision thresholds. Thus, the model allows for the rational expression of differences among parties in a way that highlights disagreements and possible paths to conflict resolution. The model is illustrated with an application to phytosanitary standards in international trade and examined in terms of recent empirical research on lay perceptions of risks, benefits, and trust. Further research is suggested to improve the elicitation of model components, as a way of fostering the legitimate application of risk-based decision analysis in precautionary policy making.     

C2C电子商务卖家及其产品成交量的多层线性影响分析

论文以淘宝网为对象收集样本,运用多层线性模型研究价格、信息描述、默认排名、卖家信用度和卖家好评率对成交量的影响。结果显示成交量在不同商家间存在显著的差异,价格和信息描述会对成交量产生重要影响而默认排名影响不显著,卖家信用度和卖家好评率会对成交量产生显著的影响。     

含有中间变量的农村信用社可持续经营效率评价

本文借助含有中间变量的两阶段DEA评价方法对陕西省涉农地区不同信用社的可持续经营效率进行了评价。得出了大部分涉农地区基层信用社存在存款严重不足、发放贷款效率比吸收存款效率高、非利息支出过多、非利息收入不足等结论。     

基本公共服务均等化如何促进了个人创业--来自医保改革的证据

在高质量发展目标下,推行基本公共服务均等化、促进大众创业是中国经济新常态下的工作重点。基于中国城镇职工基本医疗保险在创业者和非创业者之间可得性的外生差异,本文使用中国健康与营养调查(CHNS)的微观数据,研究社会保险这一基本公共服务在创业者和非创业者之间的相对可得性如何影响个人的创业决策。我们发现,如果城镇职工基本医疗保险对于非创业者更可得,将成为“创业枷锁”,降低个人选择创业的可能性;如果城镇职工基本医疗保险对于创业者更可得,将成为“创业催化剂”,提高个人选择创业的可能性。此外,我们发现,城镇职工基本医疗保险的“创业催化剂”作用对于来自中等收入家庭和小家庭的个人更为显著,而“创业枷锁”效应则更多地影响城镇职工基本医疗保险在薪酬体系中重要性更高的个体。本文认为中国的社会保险对于大众创业具有积极正面的影响。这对于我国社会保险制度的设计和促进经济高质量发展具有重要意义。     

我国胶合板国际竞争力的比较分析

本文首先回顾了我国胶合板的生产与贸易现状;然后依据三种不同的国际竞争力测算方法,在选取不同类型国家的基础上,进行了胶合板国际竞争力的国际比较分析;紧接着,从理论与实证角度,对不同指数测算结果进行了系统的比较;最后,通过整合与归纳不同的分析结果,提出了对于提升我国胶合板国际竞争力的几点启示。     

再论中国金融体系的脆弱性

本文的目的就是通过验证我国金融体系在不完全市场的制约条件下,能否发挥"价值创造、价格发现、风险分散、流动性供给、信息生产和公司治理"这六大基本功能,以及通过进一步检验货币政策的有效性,来揭示当今中国金融体系脆弱性的表现及其症结所在.论文通过分析发现,目前影响我国金融体系"健全性"的两大基本要素是房地产价格和流动性,它们直接左右银行的信贷行为;相反,利差幅度和基础货币的调控却没有显著的制约效果.所有这些特征都恰恰反映了我国金融体系的基本功能至今为止还没得到有效的发挥.