Why Do Some New Hospitality College Grads Lack Management Skills?

Abstract

Practicing hospitality managers have been anecdotally heard to denigrate the management training provided by institutions of higher learning. This may be valid commentary, as graduates of hospitality management programs may possess merely an abstract conception of theoretical constructs lacking the competence to synthesize them into managerial practice.

In this article, the author posits a model to describe a learning process that may be applied to the education of hospitality and tourism students in academic courses related to the practice of management in organizations. The premise of the model is found in the academic disciplines of science and philosophy as they relate to management and learning theories. The author concludes the article with examples to support the application of the model in practical settings.     

Evaluating foreign market entry mode theories from a hotel industry perspective

This is a qualitative examination of the theories of new institutional economics (NIE) in the context of choosing between franchising and management contracts in the international hotel industry. In-depth semi-structured interviews were conducted with eight high-level hotel executives. The primary objective of this study is to empirically examine which of the predominant theories of NIE are the most appropriate for examining the specific choice between franchising and management contracts when internationalising a hotel or hotel chain. Transaction cost economics and the resource-based view emerged as the most appropriate theories, according to the executives interviewed. Moreover, several other important considerations were suggested by the respondents, including the size of the organisation, the importance of intangible assets and the level of investment into these assets. Finally, host country factors, such as legal and political risk, as well as the availability of capable local partners, were suggested as important considerations.     

Joint effects of management responses and online reviews on hotel financial performance: A data-analytics approach

Hotels are increasingly shifting their online review strategy from passive listening to proactive engagement through management responses. This study investigates the joint effects of management responses and online reviews on hotel financial performance. Based on a large unique dataset of 22,483 management responses to 76,649 online consumer reviews on TripAdvisor over 26 quarters, matched with quarterly hotel financial performance, this study finds that providing timely and lengthy responses enhances future financial performance, whereas providing responses by hotel executives and responses that simply repeat topics in the online review lowers future financial performance. Moreover, review rating and review volume moderate the effects of management responses. When the average review ratings increase, more management responses of greater length should be provided. As review volume grows, the benefits of providing timely and lengthy responses diminish. The study findings generate new implications for managing responses to online reviews to increase hotel financial performance.     

我国银行间市场信用风险管理研究

现代组合管理理论在金融领域里的重要发展是收集、处理、解释数据能力的增强。随着商业银行业务发展和世界各国金融监管的演进,商业银行已经或正在开发信用风险评估模型和系统,并在信贷、交易等业务领域的不断验证中加以修正,为商业银行的业务发展和风险控制发挥着越来越重要的作用。本文归纳总结了信用评估机构在银行信用风险计量方面的相关理论依据和基本做法,并对银行间市场完善信用评估提出了具体建议。     

对我国中小企业成本管理的思考

近年来,我国中小企业的数量呈不断上升的趋势,且在国民经济中发挥着重要作用。长期以来,我国中小企业的发展都是以资源的大量消耗为代价,在财务上表现为高成本、低盈利。面对日益激烈的市场竞争,中小企业更应强化成本意识,建立健全成本管理体系,从而在众多的竞争中立于不败之地。本文结合我国中小企业成本管理的基本情况及重要性,就其存在的主要问题提出相关措施为创造适合我国国情的中小企业成本管理模式提供参考。     

质检信息化绩效管理体系研究综述

从信息化与绩效管理的融合作用、质检信息化绩效管理体系研究的必要性、信息化绩效评估相关理论研究、开展质检信息化绩效评估的基本思路、质检信息化绩效评价指标体系介绍等几个方面对质检信息化绩效管理体系研究的相关问题进行了阐述。     

Zhang Hao,Health of wealth

Contribution to the society Zhang Hao owns great opportunity to store intelligence and knowledge, in her early year.Zhang Hao was graduated from Economic Management Department of People's University in 1983 and later finished her study in Advanced Training Program of CEO of Chinese Direct Selling Enterprises in Peking University.     

定量结构活性预测技术在化学品安全管理中的应用

本文概述了定量结构活性预测（QSAR）技术的原理、法规要求、常用预测方法、发展现状、验证原则,对QSAR在化学品安全管理中的应用进行了展望。     

《邮政法》修订后对出入境检验检疫部门影响的探讨

通过认真分析《中化人民共和国邮政法》与现行检验检疫法规规章及规范性文件之间的区别与联系,提出了该法施行后对检验检疫部门影响较大的两个方面。也希望在今后重新修订《邮政法实施条例》时检验检疫部门能够提请国务院法制办对其中的立法缝隙予以细化并做出必要的立法填充,使其可以与检验检疫部门的法规规章做到有机衔接。     

A cross-national study on the impact of management teams on the rapid internationalization of small firms

While the importance of top management teams in the formation and development of new ventures is well recognised, their impact on the rapid internationalization of such firms remains relatively under-researched. This article presents the findings of a cross-national study conducted in Australia, Canada, Ireland and New Zealand that demonstrate the significant impact that such teams have in creating the core internal capabilities and leveraging the external resources required for rapid and dedicated internationalization. The need to augment the management team in order to address key resource or knowledge gaps and/or to expand international networks is also evident among many firms, as is the impact of changes in team structures on business strategy and internationalization. Directions for future research and implications for public policy in support of rapidly internationalizing small firms are presented and discussed.